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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 101 reviews

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92%
would recommend
to a friend

Customers are saying

Customers regard the Juice Pack Reserve External Battery favorably due to its long battery life, compact size, and portability. Many appreciate its ease of use and how conveniently it can be carried. Positive feedback also highlights its lightweight design. However, some customers find the price to be a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 101 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Exactly what I thought it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charge pack for a great price. Extremely user friendly!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my daughter to use with her Iphon6. It would not work because her phone is in an Otter box.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Very low capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt last long at all needs more capacity very expensive

    No, I would not recommend this to a friend
    • Brand response from mophieSupport
      Posted .

      Hello Thebestbuyer. My name is Elise Murray and I work in the customer service department for mophie. I'm sorry to hear you are not completely satisfied with your purchase. The powerstation reserve was intended to simply give your device a quick boost, which is how we were able to keep it such a small, handy-to-carry size. You should also try to avoid using the device while it's giving a quick charge to conserve battery and extend the charge the reserve will give your phone. If you believe that you are not getting the charge that you should be, though, we do carry a one year manufacturers warranty and would be happy to help you get a replacement so you can get the most out of your purchase. Simply visit us over mophie.com/TS and one of our helpful support agents would be happy to move you forward with a warranty claim.Mophie

  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use on my long bike rides and it works perfectly to recharge my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great product to keep your phone charged

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to connect your phone for extra battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate for the intended purpose. Prefer one with more available power.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent when needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact size and gets you out of a bind when needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great product does exactly what is asked of it

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great for charging on the go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger. It charges my phone extremely fast.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Good additional charge for phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Gives extra boost when can't use charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this battery pack. It's great not to have to carry a cord around with me at all times. The only downside is I wish it had more mAh, but it's definitely bailed me out a few times

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    What a waste

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not charge you phone to 100 percent. It's to bulky for key chain. And u have to keep it charging Cuz it looses it charge in a few days

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very helpful on long, long walks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go for three-hour walks every morning listening to iTunes on my iPhone while running "Map my Run." when I get a low battery warning, I plug in my backup battery and keep going.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its enough to charge your phone to get to a charger but it does not put your battery to 100 percent. Its not worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a very good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really impressed with this product and the entire family is able to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great source of power and compact

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawback is the awkward positioning of the cable.Otherwise would have given 5 stars.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't meet my expectations...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love this but it only seems to charge my phone to about 60% and that's it?!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It would not stay attached to my iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would not stay attached to my iPhone. I had to reattach it every few minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed, Portability

    Rated 4 out of 5 stars

    FINALLY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a similar Mophie product for my 4s, and I have been waiting for a year for this to come out (upgraded to 5s)! This little thing is a life savior! It is always there when you need it and more convenient than carrying around one of their bigger brick chargers. The second I saw it at my local Best Buy (DeWitt, NY 1127), I immediately purchased it. It is easy to charge up and go. I've also used it as a charger through my laptop if I forget my 5s charger. The only negative I have is that on the old device, the charging cord for the Mophie device and Iphone were built in. This new device comes with a separate micro USB charging cord that is needed to recharge it, but the iphone charging cord is still built in. I will be buying these as gifts for all my friends and family!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Awkward to plug in at times

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is a little awkward to plug in to charge and use your phone at the same time. Other then that, it works well and looks sleek. The indicator lights are nice to show how much power is left in the unit.

    No, I would not recommend this to a friend
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