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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 903 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 903 reviews
  • Rated 5 out of 5 stars

    Great price and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great spead and decent quality camera. Great for the price also

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thanks for the review, MonaeW. Sounds like the Moto G Play 2024 is hitting the sweet spot for performance and value. If you’d like to connect with others or explore more features, visit our Moto G Play 2024 community: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en - Mike MotorolaMobility

  • Rated 5 out of 5 stars

    Moto g play 2024 64 GB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the use of my new phone. It was easy to set up. It has a great speaker, ring tone, sound, & battery charge.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi LindaH, We’re glad to hear that your new phone was easy to set up and that you’re enjoying the speaker, sound quality, ringtone, and battery performance. We hope it continues to meet your needs! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Decent phone at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my cousin to use as a side/backup phone as she's frequently destroying her iPhone. It's definitely not the fastest phone in the world, but it serves its purposes (mainly Instagram videos/messages). If you're looking for a decent Android phone at a really good price, you can't go wrong. I do wish it had more storage though. 64gb is almost nothing these days, but I guess at the price point, you can't complain too much.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, Jesserme. We’re glad to hear the phone is serving well as a reliable side device and handling everyday tasks like social media. We understand your point about storage—64GB can fill up quickly with apps and media. We appreciate your feedback and are happy you found value in the phone at this price. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 3 out of 5 stars

    Good phone but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first got the phone it was great but as the memory got low a lot of the app stopped working incorrectly like my alarm wouldn't go off in the morning and my GPS was just stopped working or tell me the wrong direction with the 5g version I did not have these problems but when you need an emergency phone for $100 you can't beat it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi FredJ, We're sorry to hear you experienced problems as your phone’s memory filled up. Low memory can sometimes affect apps like alarms or GPS. We recommend freeing up storage by removing unused apps or files, and restarting your phone to help improve performance. Keeping your software updated under Settings > System > Software updates can also help prevent app issues. We’re glad to hear you still find the phone valuable as an emergency device. Should there be any further inquiries, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about it ,easy and practical!! Also battery lasts longer

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MarianaD, We’re thrilled to hear you’re enjoying the ease of use and long-lasting battery of your Motorola phone. Your support means a lot to us! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Mostly responsive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking off a star because sometimes apps randomly open on their own, seems to be when I plug the phone into my laptop charging cable, but otherwise it's a great phone with a large capacity battery that lasts 2+ days on standby, or ~7 hours when gaming with the screen on constantly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Radishlord, Thank you for your feedback, and we’re sorry for the inconvenience with apps opening unexpectedly. It’s good to hear that you’re enjoying the battery life and overall performance. We’d like to help investigate the app behavior when connecting your phone to your laptop. Please reach out to us at [email protected] with the details so we can assist you further. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the look and it is easy to figure out how to use (if you're not good with tech). Lots of space. Be careful though it is really slippery, if you don't have a casing on it. Figured that out when I sit it on the coffee table and a few minutes later on the floor lol.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi RobinS, Thank you for sharing your experience! We’re happy to hear you find the phone easy to use and appreciate its design and storage. We also appreciate your tip about using a case to avoid slips. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Motorola G play is good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works well! Good price. Slight glitch here and there but that also happens on my iPhone. Only thing wish this one had more storage.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi MicalaW, Thank you for your feedback! We're glad to hear the phone is working well and offers good value. We appreciate your note about storage and will pass it along to our product team for consideration in future models. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is working well and the service tech did a the good job transfering my data and apps from my old phone. The only issue that I have is that I was with the service tech for about 40 minutes and was charged $99.99. I really hope that your company didn't see me, a senior citizen, as someone to take advantage of.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user596221, We’re very sorry to hear about your concern and truly appreciate you sharing this with us. We’re glad your phone is working well and that the data transfer went smoothly, but we completely understand your frustration regarding the service charge. For assistance and clarification, please reach out to BestBuy support. -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    John y

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to T-Mobile and they couldn't help so I went to Best buy and the salesman took time to get me my phone.Very good service!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JohnY, We’re glad to hear that the Best Buy team provided helpful and attentive service to get your phone. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Moto G Play 64GB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a few Motorola phones in the past and liked the quality of the voice and ease of texting. Recently, I needed more apps, so I purchased this one for the 64GB. The phone works well and it is reasonably priced. The sound quality and ease of operation are good.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your positive feedback and for being with us for the past years, GailB. We're so glad you loved the phone, especially with its quality of voice and ease of texting. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    A great android

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded. I'm not on my phone much so the 24' model fit my use well. There were some software updates, offered bigger memory, longer battery life all for a faster performance. Overall, I'm very pleased with my new purchase.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience! We're glad to hear the 2024 model fits your needs perfectly and that you're enjoying the improved performance, memory, and battery life. We truly appreciate your support. To be up to date with our devices, please follow our official community page:https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good phone. Unfortunately, I cracked it in the first few days. Great camera. Great battery life. The phone was in excellent condition before it was used.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your feedback! We're glad you’re enjoying the camera and battery life. Sorry to hear about the screen. As we stand behind our products, we would like to investigate your feedback further. Please share your details at [email protected] and kindly refer to this link as a reference. We'll be there to assist. -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    A good device

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a pretty decent phone for my older mother to get used to a smart phone. The screen is large, buttons are easy to push. And it has survived several drops to the ground. I would recommend to phone.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Diamond, We’re glad to hear the phone has been a good fit for your mother, with a large screen, easy-to-use buttons, and durability.
      We appreciate your choosing Motorola and your recommendation, and we hope she continues to enjoy using the device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Perfect phone for grandparents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's exactly what you would expect for the price, the camera is not the best but it's enough for basic photos. Bought this for my grandma and she's enjoying it

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi user754761, Thank you for your feedback! We’re glad to hear that the phone meets your expectations and that your grandma is enjoying it, and we appreciate your note about the camera for basic use. You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone works as expected. For this price, you get a phone with good screen quality and fast. The pictures are awesome.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the kind words, Fastcharging. We're happy to hear the phone is performing well and that you're enjoying the screen quality, speed, and camera. Providing great value at a reasonable price is what we strive for, and we're glad it’s delivering for you. We appreciate your support, and thank you for choosing Motorola! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Helping Mom Stay Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 83 year old Mom. She has the previous model, which was damaged. This phone had improved features from the previous model. I was able to set up bigger tiles on her home screen. This allows her to look at the photo nd call her frequent contacts. Working on getting her to manage text messages better. It was a good purchase at the best advertised price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TraceyW, We’re glad to hear the phone is helping your mom stay connected and that the larger tiles are making it easier for her to reach her contacts. It’s great to know you found it at a good price as well. We appreciate you choosing Motorola and hope she continues to enjoy her phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Worth the price for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travelled to USA first time every and my phone wasn't compatible with sim cards. I had to buy a phone and I didn't want to spend a lot. However, I wanted to take pictures. This phone is amazing I got it so cheap and works well. Thanks a lot Best Buy at W Pico Blv and special thanks to Jordan

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Adrienn, We’re glad to hear your new phone worked perfectly for your travels, offered great value, and helped you capture memories. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father and he really loved it. I love the display and the color separation

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Rasaq, Thank you for your feedback! We’re glad to hear your father loved the phone and that you’re enjoying the display and color quality. We appreciate you sharing your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Mobile Extremely good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good. Display quality: high refresh rate and good brightness make a big difference. PhoneArena +2 Long-term software support: phones that receive updates for many years are better value. Balance of features vs price: very good phone.

    I would recommend this to a friend
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