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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 907 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 907 reviews
  • Rated 5 out of 5 stars

    Moto G PLay2024 Great phone at an incredible price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone impressed me a lot; the design is very nice, the battery is very efficient—you can use it for many hours without having to charge it. I gave it to my daughter as a gift, and she was very happy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi AbrahamP, Thank you for sharing your experience. We’re glad to hear the Moto G Play 2024 has been a great fit and that the long-lasting battery and design stood out to you. It’s wonderful to know your daughter is enjoying it as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Smartphone at the price point for those of us that enjoy having simple features without breaking the bank. Solid build and very snappy when being used.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi CJAA, Thank you for your feedback! We’re glad to hear you’re enjoying the solid build, snappy performance, and overall value of your Motorola smartphone. It’s great to know it’s meeting your needs without compromise. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Great affordable basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive phone, paid $130, that does the basics well. Screen is bright and sharp. It only has 64GB, but added 128GB SD card for $15 more for pictures. It only has one camera so zoomed and low light pictures look noisy and pixelated. Battery lasts a couple of days with moderate use. I like that the power button is also the fingerprint scanner, so it unlocks fast. Phone updated to Android 14 right after I got it. It is only 4G LTE on T-Mobile, but I don't see the difference compared to 5G It is a good replacement for a lost phone. It didn't want to spend for all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed review! We’re glad to hear the phone is doing exactly what you need at a great price. It’s awesome that you were able to expand the storage for your pictures, and it’s great to know the battery life and fingerprint scanner have been working well for you. We completely understand the decision to keep it simple and focus on the essentials. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone. No problems so far. Charges very quickly. Only issue is that it only comes with a USB charging cord and no wall outlet plug.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Robert, We’re glad to hear the phone is working well and charging quickly. We appreciate your note about the included accessories and understand the convenience of having a wall outlet plug. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great! Good performance and easy to use!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JeffJ. We’re delighted to know your phone has been performing well and that you find it easy to use. We truly appreciate you being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Great Value and Value add Services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price. Best Buy helped me move my data, contacts, email, ..etc. They even showed me security features I didn't know were included. Great product and customer service.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi BrianF, Thank you for sharing your experience! We’re glad to hear you’re enjoying the phone and that the Best Buy team was able to assist with data transfer and show you helpful features. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Happy with the phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a high end smart phone, but if you just want a phone that is easy to use and calls and texts this is the one. Battery life is very good after four days still had 50% left. I would buy again.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Shevgd, We're so glad to hear you're happy with your phone. A reliable device with a long battery life makes all the difference. Thanks for sharing your experience, and we appreciate you choosing Motorola! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    A good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always liked the build quality of Motorola products. At the sale price I paid for it and has given the screen size it is a terrific buy. I recommended for anyone who needs a good phone without tons of bells and whistles.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We appreciate your support and recommendation, EverydayJoe. It’s great to hear you’re enjoying the quality and value of your phone. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Nice phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved this phone! It is a little slow at times and could have a better storage and RAM but for my 12 year old, it is perfect!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, CynthiaV. We’re glad to hear your daughter is enjoying her new phone. We appreciate your feedback regarding storage and RAM, and we’re happy it’s working well for her needs. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater value works very well had no issues honestly would keep if i got a new phone

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi PatriciaG, We’re glad to hear the phone works well for you and that you feel it offers great value. It’s also great to know you’ve had a smooth experience and would continue using it even if you upgraded in the future. We truly appreciate you sharing your thoughts with the Motorola community. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    2024 Moto g phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2024 Moto G phone is a huge improvement from my old phone. The Geek Squad was helpful getting things transferred and explaining features new to me. The individual on the phone locked in the sale price at the end of its run so I could still save a few $$. Thank you Best buy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      That's wonderful to hear, RickyJ! I'm delighted that your Moto G (2024) is a huge improvement over your old phone.

      It sounds like Geek Squad provided excellent service in getting your data transferred and explaining the new features—that's exactly what we like to hear! We also appreciate you sharing the positive experience with Best Buy's team for helping you secure that sale price.

      If you'd like to share more about what specifically makes the phone a great upgrade for you, we encourage you to post your feedback in our community forums! Your experience is valuable to our teams and other customers.

      You can post your thoughts about the moto g (2024) here: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en

      Thanks again for the great review! -Jess MotorolaMobility

  • Rated 5 out of 5 stars

    Motorola best long lasting phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so much! Great photos, clear pictures. Fast working surfs. Apps pop up quickly.Just a great phone. Motorola has always been a great phone to me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SandraS, Thank you for your amazing feedback and loyalty to Motorola! We're thrilled to hear you’re loving the fast performance, clear photos, and overall experience with your new phone. It’s wonderful to know Motorola continues to be your trusted choice. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. This my first android phone, so I can't compare to higher end phones. But it does everything I want with reasonable speed. The battery is on its third day, still 50%.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear your first Android experience is going well! It’s great that the phone meets your needs with good speed and impressive battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very economical for me and the salesperson was not very well trained she did not help in anyway except to get the phone out of lockup. The gal at Geek Squad was no help either, I called a salesman at Tracfone and he got all my stuff moved over to the new phone off of my old phone, I still lost all of my contacts, but that is okay I got everything else I had. Phone works very well, but still do not know why I have to have a Google wallet account? Never had to pay for anything on line before, why now?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your experience. We’re happy to hear your new phone is working well and that you were able to get most of your data transferred successfully, though we’re sorry to hear about the trouble you had with in-store support and the loss of your contacts. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Neicy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Works well, no static and clear voice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeniseR, We’re glad to hear your phone is working so well and delivering clear voice quality! Thank you for choosing Motorola and sharing your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    Cellphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the great purchase that I have ever made, the phone still works very good and like the quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi UmidjonK, Thank you for your feedback! We’re thrilled to hear your phone continues to perform well and that you’re pleased with its quality. We appreciate you choosing Motorola. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    The all you can need basic phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the price good features snappy for what it is.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Evilbey, Thank you for your feedback. We’re glad to hear the phone offers everything you need for everyday use and that you’re satisfied with its value, features, and performance. We appreciate you choosing Motorola and taking the time to share your experience. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    We really love the new model and it is easer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easer to used and great pictures of me and my family and friends from church .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EUDINAB, Thank you for your feedback. We’re glad to hear the phone is easy to use and that you’re enjoying taking great pictures of your family and friends. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    First ever purchase from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever purchase from best buy, I can’t believe the amount of active work times this mobile phone’s battery is giving me . Good for day to day use , online streaming videos , light to medium games , only down side is camera which doesn’t work that good in some settings (lights , environment etc) but if you know your way around cameras and photography then that’s not an issue. Keep in mind this is low budget phone so don’t be too concerned about looks. Overall I am very happy with this purchase and the customer service I got at best buy .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear you're enjoying the battery life and the overall performance of your phone! Sounds like it’s perfect for daily use and entertainment. You're right about the camera, it's always good to manage expectations on a budget phone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Rated 5 out of 5 stars

    Good simple smartphone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a replacement for the Samsung A15 my son's friends ruined. It works great and a little smoother in my opinion than the A15.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi JosiahH,

      Thank you for sharing your experience! We're glad to hear that the moto g play (2024) is serving as a great replacement and that you're finding the performance even smoother than your son's previous device.
      It’s great to know it’s hitting the mark for your family!

      We invite you to join our official moto g play 2024 community forums to connect with other users: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Jess MotorolaMobility

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