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Customer Ratings & Reviews

$205.11

Customer reviews

Rating 4.5 out of 5 stars with 957 reviews

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Rating by feature

  • Display Quality

    Rating 4.6 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 957 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great affordable basic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inexpensive phone, paid $130, that does the basics well. Screen is bright and sharp. It only has 64GB, but added 128GB SD card for $15 more for pictures. It only has one camera so zoomed and low light pictures look noisy and pixelated. Battery lasts a couple of days with moderate use. I like that the power button is also the fingerprint scanner, so it unlocks fast. Phone updated to Android 14 right after I got it. It is only 4G LTE on T-Mobile, but I don't see the difference compared to 5G It is a good replacement for a lost phone. It didn't want to spend for all the bells and whistles.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for the detailed review! We’re glad to hear the phone is doing exactly what you need at a great price. It’s awesome that you were able to expand the storage for your pictures, and it’s great to know the battery life and fingerprint scanner have been working well for you. We completely understand the decision to keep it simple and focus on the essentials. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Mostly responsive

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Taking off a star because sometimes apps randomly open on their own, seems to be when I plug the phone into my laptop charging cable, but otherwise it's a great phone with a large capacity battery that lasts 2+ days on standby, or ~7 hours when gaming with the screen on constantly

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Radishlord, Thank you for your feedback, and we’re sorry for the inconvenience with apps opening unexpectedly. It’s good to hear that you’re enjoying the battery life and overall performance. We’d like to help investigate the app behavior when connecting your phone to your laptop. Please reach out to us at supportforums@motorola.com with the details so we can assist you further. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. This my first android phone, so I can't compare to higher end phones. But it does everything I want with reasonable speed. The battery is on its third day, still 50%.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      We're glad to hear your first Android experience is going well! It’s great that the phone meets your needs with good speed and impressive battery life. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price and works perfectly when setting up on Visible plan. I just had to order a SIM card since the phone didn’t allow for an eSIM card. My middle schooler loves it.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, AmberG. We’re glad to hear the phone has been working perfectly with the Visible plan and that setup went smoothly once the SIM card was in place. It’s great to know it’s been a good fit for your middle schooler as well. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 5 out of 5 stars

    Helping Mom Stay Mobile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone for my 83 year old Mom. She has the previous model, which was damaged. This phone had improved features from the previous model. I was able to set up bigger tiles on her home screen. This allows her to look at the photo nd call her frequent contacts. Working on getting her to manage text messages better. It was a good purchase at the best advertised price.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi TraceyW, We’re glad to hear the phone is helping your mom stay connected and that the larger tiles are making it easier for her to reach her contacts. It’s great to know you found it at a good price as well. We appreciate you choosing Motorola and hope she continues to enjoy her phone! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic smart phone at a reasonable price. Easier for an older person to use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Mamaw, Thank you for your feedback! We’re glad to hear you find the phone to be a basic, easy-to-use smartphone at a reasonable price—perfect for someone looking for simplicity and practicality. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Motorola best long lasting phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone so much! Great photos, clear pictures. Fast working surfs. Apps pop up quickly.Just a great phone. Motorola has always been a great phone to me

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi SandraS, Thank you for your amazing feedback and loyalty to Motorola! We're thrilled to hear you’re loving the fast performance, clear photos, and overall experience with your new phone. It’s wonderful to know Motorola continues to be your trusted choice. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Good and cheap phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is kinda incredible for what it is the product, is really cheap and good quality

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ErickO, Thank you for sharing your feedback! We’re glad to hear you’re enjoying the value and quality of your Motorola phone. We hope it continues to serve you well and meet your expectations. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Rated 4 out of 5 stars

    me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was very economical for me and the salesperson was not very well trained she did not help in anyway except to get the phone out of lockup. The gal at Geek Squad was no help either, I called a salesman at Tracfone and he got all my stuff moved over to the new phone off of my old phone, I still lost all of my contacts, but that is okay I got everything else I had. Phone works very well, but still do not know why I have to have a Google wallet account? Never had to pay for anything on line before, why now?

    No, I would not recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for taking the time to share your experience. We’re happy to hear your new phone is working well and that you were able to get most of your data transferred successfully, though we’re sorry to hear about the trouble you had with in-store support and the loss of your contacts. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great sized phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size is great and my son loves it! He has huge hands and is able to comfortably use this device.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your feedback, AngelicaD. We’re glad to hear that the phone’s screen size works well and that your son is enjoying the device. It’s great to know the design makes it comfortable to use, even for users with larger hands. We appreciate you choosing Motorola and taking the time to share your experience. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola G Play 2024 stands out with its long-lasting battery, smooth performance, and fluid display, making it a fantastic choice for anyone seeking an affordable and versatile smartphone for everyday use.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your thoughtful feedback, DanielG. We're delighted to hear that the Moto G Play 2024 phone is exceeding your expectations with its long-lasting battery, smooth performance, and fluid display. It's great to know it's providing excellent value and versatility for your everyday needs. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth the price for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travelled to USA first time every and my phone wasn't compatible with sim cards. I had to buy a phone and I didn't want to spend a lot. However, I wanted to take pictures. This phone is amazing I got it so cheap and works well. Thanks a lot Best Buy at W Pico Blv and special thanks to Jordan

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Adrienn, We’re glad to hear your new phone worked perfectly for your travels, offered great value, and helped you capture memories. We appreciate you choosing Motorola! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    First ever purchase from best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first ever purchase from best buy, I can’t believe the amount of active work times this mobile phone’s battery is giving me . Good for day to day use , online streaming videos , light to medium games , only down side is camera which doesn’t work that good in some settings (lights , environment etc) but if you know your way around cameras and photography then that’s not an issue. Keep in mind this is low budget phone so don’t be too concerned about looks. Overall I am very happy with this purchase and the customer service I got at best buy .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      It's great to hear you're enjoying the battery life and the overall performance of your phone! Sounds like it’s perfect for daily use and entertainment. You're right about the camera, it's always good to manage expectations on a budget phone. To be up to date with our devices, please follow our official community page:  https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Great Phone For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has great a screen display and awesome sound capabilities. It has the latest Android software installed and the best of all is it's outstanding long lasting battery life. Thank you BestBuy.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Nene, We're delighted to hear that you're enjoying the vibrant screen display, awesome sound, and the latest Android software. It's fantastic to know that long-lasting battery life is a standout feature for you. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent phone at a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone! My last Moto G finally gave out after 4 years so getting another one was a no brainer. I was able to pick it up the same day from Best Buy too.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi Tromafan, Thank you for your review! We’re thrilled to hear you’re enjoying your new Moto G and that it was easy to pick up from Best Buy. It’s great to know your previous phone served you well for so long, and we hope this one does the same! To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Solid phone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has been great! Good performance and easy to use!

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for sharing your experience, JeffJ. We’re delighted to know your phone has been performing well and that you find it easy to use. We truly appreciate you being part of the Motorola family! If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mobile Extremely good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good. Display quality: high refresh rate and good brightness make a big difference. PhoneArena +2 Long-term software support: phones that receive updates for many years are better value. Balance of features vs price: very good phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is top notch. Best phone that I have ever purchased. Clear sound, operating is easy. Thanks Best Buy

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Thank you for your fantastic feedback! We're thrilled to hear that this is the best phone you've ever purchased and that you're enjoying the clear sound and ease of use. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility

  • Pros mentioned:
    Camera quality, Overall performance

    Rated 5 out of 5 stars

    Neicy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great. Works well, no static and clear voice.

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi DeniseR, We’re glad to hear your phone is working so well and delivering clear voice quality! Thank you for choosing Motorola and sharing your feedback. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch MotorolaMobility

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    We really love the new model and it is easer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easer to used and great pictures of me and my family and friends from church .

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi EUDINAB, Thank you for your feedback. We’re glad to hear the phone is easy to use and that you’re enjoying taking great pictures of your family and friends. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en -Carlos MotorolaMobility