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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 520 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the excellent battery life and camera quality of the Moto Z Force 4G LTE. Many appreciate the large screen size and ease of use, while some find the lack of a headphone jack to be a significant drawback. Other issues mentioned include pre-installed apps and the absence of standard wireless charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 520 reviews
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Motorola Moto Z Force is great phone. The more I use it the more it learns to make things easier. Super fast , great cameras with a flash on the front camera which my other Droid was lacking. The clarity of the callers voice is something other phones lack. I have yet to purchase one of the Moto accessories but I'm am going to purchase the battery in a couple of days. Not that the phones built in battery is not up to the job, I just like the fact I won't have to charge the phone for three or four days. The built in battery lasts quite awhile if I'm not watching movies or videos. The cameras both take very clear pictures. All in all this is a very well built phone which is the best phone I have owned. I did forget to say that the Moto Z Force is water proof. Hey that in it's self is awesome!!! With 4 gb of Ram, 32 gb of Rom, 21 MP rear camera and 5 MB front camera. With a 2560X1440 display who can say anything bad about this phone .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed
    Cons mentioned:
    Bloatware

    Rated 5 out of 5 stars

    Excellent piece of hardware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Motomods are an excellent feature - the speaker came with the purchase and I use it all the time. Battery life is more than satisfactory and device charges rapidly. Awesome display and very fast processor. Little to no bloatware embedded. Casing is a little slippery, so be careful.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found myself looking for a replacement phone after having to return my Samsung Note 7, although I like the Samsung products I had to find a phone that had the option of an external memory, long battery life and high resolution display, the Motorola Moto Force offered this plus the availability of expansion excitement for added mods. It also has a great radio receiver which I am able to get a stronger mobil reception in my home. I have had previous Motorola Droid products and loved them, this model (Droid Moto Force) choice is no different. The processor is fast for multi-tasking events and web surfing. The display is great and I can take video in 4K quality for great family or event pictures. The phone is light and very good quality, even with the added battery and speaker mod, although these do add a little bit more extra weight it is not that much heavier and can be managed well. Definitely a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Feature Packed Phone for the best offer out there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to be a Motorola guy when the first razor came out. Then I went to Samsung for the Galaxy 3. The Moto Z force hands down is one of the best feature packed phones. I was always a LG an Samsung buyer. The new Moto Z Droid Force is a great phone. Great operating system with few bloat ware apps. System is very fast. It's how Motorola has setup the system not just the processors. Camera on the phone is unbelievable. Fast. Crisp pictures and has great features to taking photo. Charging on the phone is crazy quick. 18 minutes from 20%to a full charge using the turbo charger. The battery life great on the phone. I am heavy app user and I use the phone for business. I can go almost a full day on a charge. I have not used the moto mods... But am planning on buying the extra battery mod for when I am traveling. I would highly recommend this phone. I am now a Motorola Moto advocate.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Screen size

    Rated 5 out of 5 stars

    Good quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone was an upgrade from my previous phone. I am very pleased with the features. The camera takes great pictures! The larger size screen is really nice to have. I appreciate the shatter-proof gorilla glass, but it does scratch. Had I know this right away, I would have gotten a screen protector. Overall, I am glad that I purchased this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and feel of my Z Force Droid, but so far the best thing is the long battery life. Normal daily use for me is lots of internet, some music streaming, occasional gaming, and the battery is usually at 60 percent or more at the end of the day. I leave it overnight to use the alarm and charge it in the morning while getting ready for work. The turbo charger fully charges it in less than an hour - a fraction of the time it took to charge my old S 5. During a recent road trip, using battery-hogs like nav & Waze, I only had to plug in briefly a couple of times during the 12 hour drive. The camera is quick and steady, and with the Hasselblad zoom mod, getting great shots is a breeze. My partner got the Pixel - also a great phone! - but he sometimes asks to borrow my Z Force Droid to take photos.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed
    Cons mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Nice phone overall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these after my LG G3 stopped working and I'm happy with the phones. The phones are quick, nice size, nice sounding front speakers, and the battery life is very good. There is a lag when taking a picture, however, the photos come out good and I'm not sure if it's just an adjustment I need to make. I had to take my wife's phone back to exchange it due to it not turning on after about a month of use and that made me give these phones 4 stars. Both phones have been working great ever since the exchange. I also like the thick charging cable that can be plugged into the phone anyway. I do wish it had wireless charging, but using the cord is okay. I haven't tried the mods yet.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality
    Cons mentioned:
    Headphone jack

    Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Motorola platform. Decent cameras. The battery is great. I listen to a podcast in the morning and music for the majority of the day and still have battery left when I get home. The only downside is no headphone jack. You can't charge the phone if you want use headphones, but the battery is good so you really don't need to charge it while listening to music to keep the phone alive. However, if you forget the adapter you can't listen to music at all! This is the only downside for me. Some will say the problem can be fixed by purchasing wireless headphones (which I'm sure will become the norm in the future), but I'll deal with the adapter for now.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 5 out of 5 stars

    Super Device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the Galaxy Note 2 then the Note 4 and recently the Note 7. These were all great phones. With the recent battery issue in the Note 7 I decided to see what else was out there and after extensive research decided to switch over the Moto Z Force. This is a FANTASTIC device. Its faster than the Note 7, battery lasts me all day, and the fingerprint unlock feature just works every single time. The phone interface is a little more utilitarian than the Galaxy Phone's or the iPhone's - but it has everything you need. If you are still trying to decide I would suggest watching (not reading) several reviews on YouTube and also watch Tips and Tricks videos as well, these will help show you the phone specific features that make the phone different than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Great upgrade to the Moto X line!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I kept my 1st gen Moto X 3 years and loved every minute with that phone. This is an incredible replacement. I love the battery life and crystal clear screen. Even with a case this is a super thin and light phone. I work all over the east coast and haven't had any coverage issues. The camera is far and beyond what I was expecting. It has both a front and rear flash. Night photos are really clear. The phone is as fast or faster than anything else on the market. Anyone looking for a change should check this phone out. Also the Moto mods are a great idea. I have the JBL speaker and the sound is perfect for small to large rooms or just sitting out on the patio.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Screen size

    Rated 5 out of 5 stars

    Awesome phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially I was looking at another maker of cell phones. I ran upon the Moto Z Force and was intrigued. Of all the cameras offered, this one had the best camera available. The battery had more capacity and it included updates through Android 8. It also has a 4 year guarantee against screen shatter. I've only had this phone a week and am very impressed. The size is perfect. The phone operates as well as the more talked about phones. The camera is amazing, which is great since I use it instead of my digital camera. As if right now, I am glad to be back with Motorola.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Powerful and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just a good overall phone. The camera is powerful, the battery life is powerful, the processor is powerful, and the screen is shatter proof. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen size

    Rated 5 out of 5 stars

    Best phone I've ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is everything I expected when I was looking forward to it coming out. I delayed my update for 8 mo waiting for the newest Motorola phone and I'm very glad I did. I've had Moto for the last 4 phones and don't regret any of them. This one is far better than any of my family and friends Samsung, Apples or LG phones. I'm a very heavy user of the phone with multiple emails checking every 5 minutes as well as internet, social and calls. I've never had a phone last more than 18 hours, even brand new phones rated for 48 hours). The main battery and Incipio battery pack last me 2 days between charges. The phone is very tough. I do remodeling and it has already hit the floor a number of times, been closed in the toolbox hinge of my truck and just generally knocked around. The only mark on the phone is a tiny little nick up by the top speaker that is not even noticeable but from an angle in the sun. The 'unbreakable' screen has held up so far and hopefully continues, as it would not be the first broken one I'd have. My only gripe about the phone is how big they keep getting. I have very large hands and can use it with only one but not easily like my last phone. It's not a problem with the phone, just the thought process that 'premium' phones have the be as large as possible. Overall I love the phone, can't wait to see what other mods they come out with, and just hope they catch on to bring the shakeup in cell phones that's long overdue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a liquid smooth, lightning fast operating phone that has ZERO lag and operates perfectly. I like the aluminium casing and the shatterproof screen, unlike the fragile glass on the Note 7 and my former S7E, I don't have to always be worried about it dropping and breaking, as I don't use cases. The mods are just icing on the cake. I love the JBL speaker mod (amazing sound!!) as well as the Incipio battery mod. I previously had a Samsung S7 Edge and it lagged so badly I couldn't take it any longer. Before the S7 I had the Notes 5 and 4 which both started to lag badly after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera quality, Processor speed

    Rated 5 out of 5 stars

    Love my Z Force Droid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and super fast charging! I can use it all day, put it on the nightstand to use as my alarm, then plug it in the next morning while showering. By the time I'm ready for work, it's fully charged again and ready for another full day. I love the ability to add mods. I have the Hasselblad camera mod - which isn't just a zoom lens, but an entire camera with physical zoom. The magnetized case back is so easy to switch out, but having already dropped the phone a couple of times, I wish it covered the edges as well. Overall, I love the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great battery life, speed, storage, and features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery can last me over 3 days in power save mode. Speed is very good compared to my old Galaxy S5, along with double the RAM and internal storage. I got it for $100, and that included the JBL speakers worth $80. The phone gives you the option of using the memory card for portable storage or internal storage. I did add a tempered glass screen protector, since I read the screen can scratch, although it is shatterproof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed

    Rated 4 out of 5 stars

    Ok, I love this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Motorola phones for 4 years now, starting with the original Moto X, then the 2014 edition. When it came time to replace that one, I went looking around, trying to decide between a Nexus device, or other flagship. I haven't heard good things about Lenovo keeping up with updates since they acquired Moto. I decided to go ahead with this phone anyway, despite it being bulkier than it seems to need to be. I wondered if the mods would be worthwhile, or just another gimmick. The phone turns out to be great. It is snappy, responsive, and has plenty of storage space, which can also be augmented with an SD card. It's a large phone though, larger than it actually needs to be, thanks to the large chin at the bottom where the fingerprint sensor is, which will NOT work as a home button, so this space seems a bit wasted to me. It will be somewhat challenging for the smallest hands. Luckily, if you should drop it though, the Z Force has a shatterproof screen, which consists of sandwhiched layers of plastic and glass. It can be scratched though, and fairly easily. I have heard that there may be replaceable options coming to take care of that problem though. Overall, I don't use the mods much, except the JBL speaker mod that came free with the phone at the time, and sounds great, and an external battery pack/wireless charging mod I got later. When paired with the phone battery, this extra 2200mah battery moves your average use before charging time to nearly two days. Overall, I love the phone, and have been very satisfied. Moto/Lenovo has kept the software to mostly stock Android, with only the helpful additions that made the Moto X phones great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great deal on an excellent smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Traded my Samsung s5 for my new Droid Moto Z Force. Got it for the large size and moto mods. I purchased the JBL speaker mod. The battery life is about 2 days. I have used this for 6 weeks totally enjoy it.Slight learning curve from the Samsung but worth it. Fast processor and what a deal from Best Buy. I shopped at all the Verizon stores in my area Best Buy had beat their prices with no pressure and no trade in required.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Moto Z Force Droid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased phone online and set it up for store pickup. Just a couple hours later and my phone order was ready for pickup!! Transferred all my text messages, programs and other pertinent information from my old phone to my new one in minutes! I also added my 128GB SanDisk Micro SD card with all my photos and videos to my new phone -- no problem. This Moto Z Force DROID can charge to 15 hours of battery power in ONLY 15 MINUTES!! FULL CHARGE IS UP TO 29 HOURS!!! Plus, the Turbo 4G LTE is so incredibly fast!! I HIGHLY RECOMMEND BEST BUY STORE PICKUP & THIS AMAZING MOTO Z FORCE DROID PHONE to EVERYONE!! A+++

    I would recommend this to a friend
    • Brand response from Motorola Customer Care
      Posted .

      Hi ssmcguire,

      Thanks for your feedback! We appreciate you have one of our phones. The phone has great features at its price which makes this phone very easy to use as the device is a stock android device.

      -Jess MotorolaMobility

  • Pros mentioned:
    Battery life, Camera quality

    Rated 5 out of 5 stars

    Incredible battery life and charges super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bulky case needed other than the back panel that comes with it, so it always feels great in your hand or pocket. Magnetic Mods attached and detach effortlessly and work amazingly. Cameras are better than all others and not a single glitch with software or hardware yet (2 months old). Lack of headphone jack is a NON Issue since the adapter adds 2 inches to the end of cord & since battery last forever, there is never a charging while listening to headphones problem. Even iphone 7 removed the headphone jack too. No need for it anymore. Excellent phone all around and I love the removable Memory Card.

    I would recommend this to a friend