The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
Rated 1 out of 5 stars
You'll regret it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They sent me the wrong phone and their replies to my email correspondence were completely bizarre and unrelated to my questions. They only got one star because I couldn't give less.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
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Hi ElliotL, I’m really sorry you had such a frustrating experience — receiving the wrong phone and getting unrelated responses is completely unacceptable. You were right to expect clear, helpful support, and it’s understandable that this has left you upset. You deserve a resolution, whether that’s a correct replacement, a refund, or proper guidance to get your intended device working. I recommend reaching out to Best Buy support to be assisted properly. -Carlos
Rated 5 out of 5 stars
Lightening fast
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent, I recommend this Mobile to my friends. This is fast, unlike other Android mobiles.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone had a half inch scratch on the screen that wasn't advertised. The phone also didn't work as advertised as an unlocked phone.
No, I would not recommend this to a friend
Brand response from Motorola Customer Care
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Hi All4All, We're sorry to hear about the issue with your phone. It should have arrived in the advertised condition and functioned properly as an unlocked device. Please reach out to BestBuy support for you to be assisted properly. -Carlos
Rated 5 out of 5 stars
BUY BEST AT BEST BUY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great DEAL ,great phone with an affordable Price,Don’t mis the chance to be a member
I would recommend this to a friend
Brand response from Motorola Customer Care
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Thank you for your positive review, RobertoB. We're happy to hear you're enjoying your Motorola phone and found it to be a great deal. We appreciate your support and hope you continue to enjoy your device. If you're interested, please follow our official community page: https://forums.lenovo.com/t5/moto-g-play-2024/bd-p/moto_g_play_2024_en. -Mitch
Customer reviews from motorola.com
User rating, 3.8 out of 5 stars with 59 reviews on motorola.com.