Customer Ratings & Reviews
- Model:
- PB2J0018US
- SKU:
- 10681628
to a friend
Customers are saying
Customers frequently mention the appealing design of the Motorola razr plus phone. Many users find its appearance to be amazing. Overall, the design seems to be a strong positive point for this phone. There were no negative aspects of the product mentioned.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Beautiful phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful phone, never had any issues with it. Easy to use and very compact.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi AlmaG, Thank you for your feedback! We’re glad to hear you’re enjoying your phone, finding it easy to use, compact, and trouble-free. It’s great to know it’s been a reliable device for you! You can join our official community page if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-2025/bd-p/motorola_razr_plus_2025_en -Carlos
Not truly unlocked third party
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So the phone is in excellent condition being refurbished works fine everything's nice about this needed a new phone but the one draw back is I got it from a third party and even though the title was it's unlocked the second I got the phone I turned it on and had the AT&t logo I knew it wasn't truly online it was carrier unlocked so it still came with the bloatware so I feel a little bit cheated and taking advantage cuz I paid a good chunk of money for the unlocked version because I need the unlocked version and I can't return the phone because I need a new phone so I'm stuck between a wall and a hard place so after some hoops and jumping through making sure the carrier works and everything it just disappoints me that they're selling third party under the same unlocked version even though it wasn't truly unlocked
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Harley, We’re sorry to hear about your experience. Since this device was purchased through a third-party retailer, we recommend contacting Best Buy directly to discuss your concerns regarding the unlocked status and any possible options. They will be best able to assist with exchanges, returns, or clarifications on the device you received. -Mitch
- Pros mentioned:Design
Motorola Razr Plus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Motorola razr plus phone looks amazing. The price was very affordable at Best Buy. Arrived on the time for my Wife's Christmas Gift
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi TomasS, Thank you for sharing your experience! We’re glad to hear the Motorola Razr Plus met your expectations, arrived on time, and made a great Christmas gift for your wife. We appreciate your support! If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Motorola razr flip
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use well made seems to be a good phone.!!!
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi BillyB, Thank you for your positive feedback! We’re glad to hear you find the phone easy to use and well-made. We appreciate your support. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
- Pros mentioned:Design
Great little phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a friend and I'm seriously thinking about switching from my Iphone and purchasing the latest Motorola razr+.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi PCRF, We’re glad to hear your friend is enjoying the phone, and we’d be thrilled to welcome you to the Motorola family if you decide to switch. If you would like to join the official community page, kindly go to this link: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Razr+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Condition was as advertised. Support was helpful in getting it set up.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi HEJR! Thanks for having one of our Motorola devices. We're happy to know you've been satisfied with the performance of your recent purchase. We're always here to help if you need any technical assistance. -Nate
Great phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great phone at a great price. Bestbuy is a great place for the best prices.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Tony, We appreciate your review! It’s great to know your phone is meeting your expectations and that you found it at a good price. If you're interested, you may want to check our official Motorola community page for Moto owners here: https://forums.lenovo.com/t5/motorola-razr-50-ultra-motorola-razr-2024/bd-p/razr_50_ultra_razr_plus_2024_en. -Mitch
Motorola razor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the camera quality. Overall it gets the job done makes calls, text, browse the web etc.
No, I would not recommend this to a friendBrand response from Motorola Customer Care
Posted .Hi Mariel, We’re glad to hear your phone is handling calls, texts, and browsing well, and we’re sorry the camera quality isn’t meeting your expectations. To help improve photos, make sure your lens is clean, the camera app is updated, and you’re using the recommended settings for lighting and resolution. If you continue to have concerns, please do not hesitate to email [email protected]. We'll be glad to help. -Mitch
