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Customer Ratings & Reviews

Motorola - Video Baby Monitor with (2) 2.4GHz Cameras and 3.5" Screen - Black/White-Front_Standard

Customer rating

Rating 4 out of 5 stars with 50 reviews

78%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 50 Reviews
  • Rating: 2 out of 5 stars

    Just So So

    Posted
    Mercomatic1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    We have the last years model which is pretty much the same as this model except it only came with 1 camera with the option to buy a second and we loved it! Unfortunately it got wet so we opted to buy this newer model with the 2 cameras and Wifi capabilities. I will say that It is definitely not worth the price in my opinion. This model has the worse soothing tone choices available, not 1 of the 5 is soothing in any manner and the volume in which it is played back to your baby is not adjustable, so when your trying to relax your baby its blaring music that is not even close to being of the relaxing nature. The Wifi service that they offer you to use with your smart devices is absolutely terrible, it doesn't sink well with either an Iphone 8+ or Galaxy S9, It's worthless in my opinion. The monitor should be bigger and also have a better picture than it has for the price as well... the night vision is still great though. This may sound like a nagging review but when you have the previous model and it is 10 times better than the newer model people should know. Coming from a parent of a preemie baby who relies on the monitor frequently, those gripes I mentioned are legit.... in my opinion.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    JUST GARBAGE..DONT WASTE YOUR MONEY

    Posted
    r2d2c3po
    • My Best Buy® MemberMember

    If I could give this no stars I would! It seemed like a nice monitor setup but was I fooled. I returned this 2 days after I bought it! Yeah it's great for like the first 30min and the monitor will die on you. The WiFi and APP do NOT WORK!! I do IT work for living, and they have done something with firmware on the device and app that breaks it - don't believe me, look at the reviews on the app. Motorola tech support is HORRIBLE!! The tech support information they give you inside the box is NOT VALID! I had to go to contact Motorola directly letting them know in detail what I did and discovered with their product- they took a week to respond back, and they pretty much sent me the directions for the camera from their site and from the box typed into an e-mail form...Seriously!? GARBAGE..GARBAGE..GARBAGE

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Much better than previous baby monitor camera

    Posted
    FesterJames
    • My Best Buy® MemberMember

    Just bought the camera on sale and received a refurbished product. Only thing in plastic was the battery, but it was open. Product was advertised as new but got it at 50% off. The camera is clearer than our last Motorola single monitor. Having the pan and tilt feature is a must for a baby on the move. Used 2nd camera as a front door camera. A little difficult to time the pairing of the remote speaker but once paired, has stayed paired so far in 2 days. The battery also last more than 30 seconds unplugged which is tons better than previous/current baby room monitor.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Close but still leaves me wanting

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this unit because it gave me features that not many other baby monitors offered. Two cameras, app to view from my devices, two way communication and pan tilt. The cameras drop off during the night and the monitor makes a loud noise notifying you that it has happen. The audio does not always work properly when trying to talk though it. It's a good system but doesn't always work properly

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I like

    Posted
    Bobbb
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I was skeptical but soon grew to enjoy the many features this set offers. Remote login allows me to and the rest of the family to check in from all over the US. The only downside is there are not parental controls for the app. I’ve had many tines a family member was accessing the cameras and moving them, playing music or randomly talking on them when we didn’t want them too. Other than that I really enjoy this out of the box.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Camera works. That’s about it

    Posted
    prophetseven
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This camera for the price you would expect it to do everything. It doesn’t connect to my home WiFi, finding the troubleshooting online is a pain, the screen glitches, the remote camera movement works when it wants to, and the music playing or speaker so you can talk through the cameras doesn’t exist. For all the bells and whistles this thing is supposed to have, I’d rather buy a different WiFi one.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Camera good, set up easy, cord broke for charger

    Posted
    SirGlen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Camera Good, Set up is easy. The Charger for the monitor broke day 2 where it plugs into the side of the monitor. They definitely need a different charger set up as this is not a durable set up at all. Now I have to return it or buy another charging cable as this one will not plug in and stay charged unless you keep messing with it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Just NO

    Posted
    Mmom1
    • My Best Buy® MemberMember

    This thing is evil. Its woke us up more times during the night than my child did. If it loses connection (3x the first night) it beeps over and over again till you turn it on and off again. For an already sleep deprived parent it was like a fire drill every time. Sadly, we are returning it.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Eh

    Posted
    Juan
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    bought this after doing a lot of research online, with an incoming baby we needed something reliable. This does not live up to the hype that's online. Bad video quality, bad monitor, and really bad UI on the app.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent quality!

    Posted
    Miguel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Video quality is perfect, I can change the cameras with just one button. Monitor shows temperature in the room, too. Voice is clear and the monitor has loud speaker. Finally, you can use your phone like monitor.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing baby monitor

    Posted
    Maggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Its an amazing baby monitor not like the one we use to have. This one is still going strong the Motorola baby monitor sucked i had to return it 4 times be4 getting this one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    So far so good!

    Posted
    Arhendrix
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We bought this on Black Friday sale for our upcoming arrival. Everything was super easy to set up and has worked great so far! Picture is clear and app is easy to use. So far we would definitely recommend this.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Baby Monitor!

    Posted
    Rae123
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Easy to set up and use. I love that I am able to view the monitor on my phone even when I am not at home. I also like being able to talk through the camera and being able to see the temperature in the room.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice product works as expected

    Posted
    Bestbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Nice product works as expected, occasionally one of the cameras beeps for a short time. May have lost signal from the display as it is further from it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great camera monitor

    Posted
    Ezdoesit
    • My Best Buy® Elite MemberElite Member

    I purchased this baby monitor becasue it gives me and my Fiance web access and a ton of functionality. It tells you the tempature of the room and also gives us songs to play for our baby.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Poor WiFi connection

    Posted
    Kitty
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The picture is not as clear as my older model and it beeps wayyy too loud when the WiFi connection goes out. I have been having trouble with getting it set up on my phone. Not loving it.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great product

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Love having the hand held unit plus the ability to view on your phone. Best of both worlds. Most packages seem to be one or the other.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Baby monitors

    Posted
    Rita
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased these baby monitors to visually see my son while he is sleeping. I enjoy the music feature as it puts him to sleep when he is fussy and tired.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Keep Watch from Anywhere

    Posted
    MotherMaryComfortsMe

    Great quality, easy to use. WiFi is great for my husband and I to check in from anywhere. So cute as they get more active. Great quality and piece of mind.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Cheap quality product

    Posted
    Dale
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The power cords won’t stay connected in either the cameras or the monitor and the video freezes when trying to watch through app on phone.

    No, I would not recommend this to a friend