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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 71 reviews

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83%
would recommend
to a friend

Customers are saying

Customers find value in the high-quality picture and sound provided by this Wi-Fi video baby monitor's large screen and camera. The monitor is praised for its ease of setup and use, as well as the convenient phone app. However, some users express concerns regarding the battery life of the handheld unit. Improvements in battery performance would enhance the overall user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-71 of 71 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not keep a charge. Have to plug it in all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for new parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With technology ever changing tthis is a great gift for new parents . They can monitor from their

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool moniter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done for my needs. I like the mobile feature on the phone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't really like the wifi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not so good with the video its too slow and kinda lags when used with wifi .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for the protection of my new grand-daughter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does not do what it says. The item says that it works with an App but it doesnt and Motorola hasnt fixed the issue. Also the power source always disconnects from the base.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app never worked. The product was so bad we didn’t even want to turn it for a warranty replacement. Steer clear

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a fan of this unit. I was hoping to have remote telescoping, it doesn't have it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great Monitor only one draw back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent monitor for the price. The app works amazingly and the included monitor works well enough. The picture is clear and the camera comes with a very long power cord. The only drawback is the range of motion on the camera base is way too limited leaving few options for mounting.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Buyer beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit, worst trash ive ever bought. Battery will not stay charged for more than 2 minutes, and unit does not switch from day to night mode. Contacted motorola usa for a warranty swap and after being strung along for a full month i was told there was no way to swap the unit with out returing the old one first. We have an infant and the company wants you to be with out monitor (a terrible one at that) for more than a week. Buyer beware!!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    I wouldn't recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product & charged the battery fully, followed all directions but when I go to use the product the battery has no life, only one bar which dies quickly! I called the customer service number located in the directions & they said they don't have parts to send or batteries that can replace mine & I would have to send the whole product back before they sent me a new one! Which obviously I am unable to do since I need a monitor every night, so I wouldn't recommend this product due to the battery & customer service is not good especially when I was on hold more than tAlking to them!!

    No, I would not recommend this to a friend
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