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Customer Ratings & Reviews

Your price for this item is $424.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 57 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Modern 14" Laptop for its backlit keyboard, fast performance, and reasonable price. While some customers have concerns about the limited storage, many are pleased with the overall build quality and performance of the laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 57 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am impressed with this laptop's speed, and all of this packed in a light-weight shell. The illuminated keyboard makes it look so stunning. I understand this is a gaming laptop, however I wanted something light but powerful enough to transport when needed. It does the job for me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product if your using it for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this on the 04/14/21 and there was no reviews at the time i bought it so i was skeptical but i water a few days went to pick it up it was amazing i used it everyday for school and personal but one day the content control msi app stopped working it would say a firewall was blocking it but never fixed to this day so i have no idea

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Brilliant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whenever I think of MSI i think of a gaming company but they managed to make a brilliant laptop. I took it for a family member and they really liked it. Only issue is I had to buy an extra SSD for storage. But the computer runs smoothly and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Find

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has everything I was looking for all for under $500 dollars. It’s super fast and the screen resolution is great! I’m super pleased with my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Usage

    Rated 4 out of 5 stars

    Yes, new technology

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good laptop overall I think. There is just one thing, the battery. Not that it is not good, its just not what was advertised. It does not have a 10 hours of usage, more like 4 but it's ok

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard

    Rated 5 out of 5 stars

    The MSI "Modern" laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to configure and to incorporate required applications. Operation is smooth and the keyboard functional. A worthwhile purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Wait for a sale to buy, great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale for 350 bucks. Great little computer for the price. Removed the 128gb m.2 and added a samsung 980 500 gb for 60 bucks

    I would recommend this to a friend
  • Pros mentioned:
    Build quality

    Rated 3 out of 5 stars

    Not the worst purchase I’ve made…

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok… I like that you can upgrade the ram to 32 gigs, the build quality is amazing and when I upgraded the ssd drive it definitely took a lot of stress off the device. I was always filling up the ridiculously small ssd drive which would give this laptop lagging issues. The screen is pretty good and bright, the speakers are crap but the location is better than I’ve seen on other laptops. I don’t regret the purchase but I do wish I would have waited to check out some of the other options out there.

    I would recommend this to a friend
  • Pros mentioned:
    Backlit keyboard
    Cons mentioned:
    Camera

    Rated 3 out of 5 stars

    Average lap top

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a beautiful Laptop, nice light keyboard, but, somehow the camera stop working, and it is not turning on any more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Msi

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and user friendly. Love it. I would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and Reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this for school a couple months ago, its overall pretty reliable. The battery life lasts me about 6-8 hours before i need to recharge it again. The quality is amazing, and storage is great. Only downside is it has certain specs you have to put up with, like low camera quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Cool laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but, disappointed in the life of the battery. I only get about 1 1/2 charge on a full battery.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    MSI Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop , i love it , very fast ,light weight

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer it works good and is really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great college laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop as a College Computer. I am a freshman business management major and this can easily do all of the spreadsheets and programs. I have yet to have any problems and am genuinely impressed with the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    my son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice, fast, and easy to use. I extremely recommend it for work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with items purchased, but the website needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop and DVD Writer are working as expected. The Store Staff were helpful and attentive. My only bad experience was with the checking out procedures on the online website. I wanted to use my Best Buy card but ended up using my PayPal Card. Please fix this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlotte's laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. So far it has met my needs. I love Best Buy. The Geek squad always takes care of their products. So I am very satisfied with any purchase I make with them. This laptop has a lighted keyboard, which means I can use it any time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong Product Name

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is advertised as a laptop; it is not a laptop, but a chrome book type of computer. It is not equipped with a dvd player like a normal laptop. This computer has performed OK, so far. The title and name of the product should be changed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MSI is solid.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on a decent all around laptop for a college kid. MSI makes a solid product, but I do wish it had a touchscreen. It really should, even at this price. No other complaints so far after half a year of constant use.

    I would recommend this to a friend
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