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Page 3 Showing 41-60 of 243 reviews
Rated 1 out of 5 stars
The card is great but customer service is poor
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I Love this card upgraded from a 5070 after buying a 4k monitor and not being able to achieve the performance I was looking for. Now with this new card I’m getting buttery smooth framerates on all the new games even at 4k. My issue is that now they are offering a promotion to get resident evil requiem for free with the purchase of the card. I was still within my return window so I contacted customer service who told me I could go into Best Buy and they would reprocess my order and get me the promotion I was entitled to(literally the words used in the chat with the agent). So excitedly I go over to my closest best buy store which is the cedar hills location in Beaverton Oregon. I go up to the service counter and the cashier is very nice and says she needs a manager to override the transaction. The manager “sepan” comes up and says that he is unable to reprocess the transaction even though I am within my return window and that the agent I talked to was only informing me that the could “try” to get me the promotion in the store. Here is the exact transcript copy and pasted from the message
-Kody, I checked your order and can confirm you didn't receive the promotion for your purchase.
No need to worry just visit your nearest Best Buy store before the end of the day. Since today is the last day of your return window, the store team can reprocess the order and make sure you get the promotion you were entitled to. I really appreciate your understanding.-
I showed sepan this message and said that nowhere in this message does it say that you will try if I come in it states I’m entitled to it,I let him know I drove here out to the suburbs because a Best Buy employee told me i would get this if I came in. He continued to be rude and gaslight me even though he had the message right in front of him. He said there was no one in the store that could help me and that he was the highest ranked employee there. So as a product I would give it 5 stars but I hope to discourage you from buying it from Best Buy because it seems to me that they don’t care to retain a customer base. Seems like it would have been a no brainer to say “wow an employee told this person to come in and they’d get this maybe I should do what I can to make sure this person is compensated for our mistake”. Purchase from Newegg or microcenter that’s where all my business is going.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded from a 3080 Ti. What difference 48% increase in performance in most games I play without FG. With FG almost unleavable incredible!! With 5080 straight out of the box. Truly satisfied with this card.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Able to get over 530fps even 700fps at times on Ready or Not with settings maxed at 1440p. Temp stays very good, highest I've seen is 67°C. Most games stay about 55°C or less. Don't look back when gaming at insane FPS with 4x frame gen. Cpu I'm using is the 13900k.