Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 329 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the My Best Buy Total™ Monthly Membership for its overall performance. Customers report that everything about the membership is awesome and good. There were no cons mentioned about the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 329 reviews
  • Rated 3 out of 5 stars

    Thw number one second three

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great and at the table it will be there with the place and then will be

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure of any benefit to membership

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I haven’t seen any good in having it yet the times I have bought items I’m always told there are no discounts on those items. And I’ve never needed it for repairs so I feel like I am just wasting money at this point and wondering why I still have not canceled

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Peace of Mind + Perks = Worth It

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the My Best Buy Total membership mostly for the tech support and protection plans, but I’ve been pleasantly surprised by how much value it actually offers. The 24/7 Geek Squad access has already saved me twice, once with a stubborn laptop issue and another time helping me to fix another issue I had on my custom-built gaming desktop PC. No long waits, no extra charges, just solid help when I needed it. The included protection on most purchases is a huge plus. I used to skip extended warranties, but now I don’t even have to think about it. It’s built in, and that peace of mind is worth the monthly fee alone. Also, the exclusive member pricing and free shipping perks have made a noticeable difference. I’ve already saved more than the membership cost just from discounts on a few accessories and games. If you buy tech regularly or just want reliable support when things go sideways, this membership is a no-brainer. It’s like having a tech-savvy friend on call, and who doesn’t want that?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy membership has become one of my favorite investments because it consistently makes my tech purchases easier, more affordable, and far less stressful. The exclusive member pricing alone feels like a win every time I shop I love knowing I’m getting deals that aren’t available to everyone else. On top of that, the extended return windows give me real peace of mind. With a busy schedule and a lot to juggle, having extra time to test out a product and make sure it truly fits my needs is a huge relief. It feels like Best Buy is actually looking out for me instead of rushing me into a decision. What really makes the membership worth it, though, is the convenience and support it adds to my everyday life. Free shipping, fast delivery options, and access to tech help when I need it make the whole experience feel premium. Whether I’m upgrading my home devices, grabbing something for school, or replacing something unexpectedly, the membership smooths out the entire process. It saves me money, saves me time, and gives me confidence in every purchase and that combination is exactly why I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Best Buy Total has honestly been worth every penny for me. The extended warranties alone pay for themselves, and the peace of mind is huge—no stressing about repairs or replacements. Customer service has been consistently solid, both in-store and online, and whenever I’ve had an issue, it actually gets handled without jumping through hoops. Free installation, product protection, and easy exchanges make buying electronics way less stressful. If you buy tech regularly or like knowing you’re covered long-term, Best Buy Total is a no-brainer. I wouldn’t go back to shopping there without it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such an exciting purchase for me! It works super well and I use it for college, work etc. Also, in store the workers answered all of my questions and directed me to the best option! I 10/10 recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “Not a Techie? This Membership Is a Game-Changer”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not a tech expert, and honestly, I don’t want to be. That’s why the Best Buy Total Membership has been such a game-changer for me. For just $15.99 per month, I have access to professional, reliable help whenever I need it. Whether it’s setting up a new device, troubleshooting a computer issue, or figuring out why something isn’t working the way it should, I don’t have to waste hours searching for answers online or worrying about breaking something—I simply turn to Best Buy’s team of experts. What makes this membership so valuable is the confidence and convenience it provides. Instead of stressing over technical issues, I know I can count on knowledgeable support to get me back up and running quickly. It’s like having a personal tech team on call whenever I need them. If you’re like me and don’t consider yourself a “techie,” this membership is absolutely worth it. For less than the cost of a nice dinner out, you get ongoing expert help, peace of mind, and the comfort of knowing you’ll never be left alone to figure out complicated technology.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My tv

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Amazon fire tv the picture is great the quality is great amazing product just love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually a review of my Best Buy monthly membership subscription. When I thought about cutting cost I looked at this monthly subscription. After researching exactly what the monthly membership covered, I thought it was important enough to continue the monthly membership. I fact, I recognized that it was well worth the cost to have technical support at my fingertips. I purchased a Sony Television, soundbar, laptop etc for my household and needed protection from Best Buy to keep all my tech toys working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optimal food storage

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way more spacious than i had anticipated instalation was easy. I think i just wish i could of gotten same day delivery but all in all i think there is a lot of value here esoeacially if you wanna store food for meal prep workout schedule or whatevever. Its economic on energy consumption im very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome purchase

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome im able to game and animate thanks to best bu thank you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, peace of mind when you buy a new product that you now if something goes wrong you’re covered

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonserfully, any issues i have they correct imediately

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Membership

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Geek Squad has been very helpful to me in fixing my PC problems. I cannot always get to them immediately by using the numbers provided. I can never talk with the same person if I must call back. The agents do not always speak fluid English. Some agents are more patient and helpful than others. I must plan to spend at least an hour on talking with the Geek Squad with each encounter, but it is usually worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great computer!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP conputer for my everyday needs. I needed something that was not too espensive but was fast enough for me to do multiple things at once. It is vert fast and works great! I woukd recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowing have problems you can't count on help! Satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent love it so much! Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service on my laptop quick and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Survey

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this staff at the 240 location. Super knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    service plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the Geek Squad. They are always pleasant an attentive.

    I would recommend this to a friend
Sponsored