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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.6 out of 5 stars with 268 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the My Best Buy Total™ Monthly Membership for its overall performance. Customers feel that everything about the membership is awesome and good.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 268 reviews
  • Rated 5 out of 5 stars

    Wonderful Investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the free installation and free haul away when I purchased my new tv. Best Buy technician was awesome. It’s also a huge comfort to me knowing I have 24/7 access to the Geek Squad for my new laptop. Wonderful investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy total membership

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this , Best Buy is my go to store for everything electronic, now that they offer this and it gives you warranty and also extends your return time. Can’t really beat that. Very good knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment for very little money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage for a great value. Thanks for the peace of mind for very little cost per month! The TV is the focal point of our room and now we don't have to worry about what to do if something goes wrong. Thank you, thank you, thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mybestbuy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love knowing my xbox is covered woth my membership. Everyone is also always so nice when neededing to contact customer support.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durability and speed amazing and i highly recommend this product for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    85INCH TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT SHOW BEAUTIFUL PICTURE SOUNDS GOOD WITH BAR SPEAKER

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase worked really good. Very satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung 40”TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was as advertised. Geek squad help was very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Products for an iPhone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got two products for my new iPhone. They recommended the two items I needed, Geek Squad put the products on my phone. It looks great and will last a long time. I was very pleased and satisfied with the products and finish job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beats are well designed, it sounds great as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were all very professional and patient with my difficulty hearing them. That said, it took 4 technicians and roughly 4 1/2 hours to take care of my problem. Each technician told me my laptop was fixed, when it wasn't. Only the last technician took care of the problem, and then explained it to me, as well as how to avoid it in the future. I give him 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Insurance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like knowing that I can take my electronic equipment in for a yearly check-up. It has definitely helped with keeping them in optimal condition, especially when companies continue to promote product planned obsolescence. Unfortunately, my finances can't keep up with purchasing new electronics every five or six years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to price match and save money. Worth the extra to not worry if my items went on sale after purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retired - work from home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monthly membership has saved me a lot of expense and time with technical problems I was having. I got prompt response, and the techs were thorough and skilled in resolving all the problems I had, whether resolved in a few minutes, or took longer - they stayed with it until the problem was totally fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great products that they will take care of you if you ever have a problem!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    air fryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works great i didnt read the usermaual but i didnt know hiw to turn it off withiut unplugging it in but found out that i can hold the start button and it will start

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    small space heater

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product for the price. A bit smaller than expected but still heats up the bedroom it was purchased for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used once so far but it was worth it if buy a lot of electronics from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy Total

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. I’m glad to be able to get these great benefits for such a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer accessories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson love it ! He’s been using it and enjoying every day since he’s gotten it!

    I would recommend this to a friend