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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Botvac Connected App-Controlled Self-Charging Robot Vacuum excels in cleaning performance, ease of use, and its effective app. However, some customers have concerns about its navigation, noise level, and charging capabilities. The vacuum is also praised for its battery life, mapping, pet hair removal, suction power, and dirt pickup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 816 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thos vacuum first scans the area to be cleaned by cleaning its corners, then cleans the section length wide. This approach makes it clean all spots without missing. Just one con, if the room is slightly bigger than its default mapping section, instead of splitting it to two sections, it could be done in just one.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Muthu, Thank you for the excellent review! We're super proud of the mapping features of the robot. Thanks for the suggestion we will pass that back to our development team for future updates. Thanks again! Your Neato Team

  • Rated 5 out of 5 stars

    Neato is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Roomba many years ago and had to return it because it was useless. I decided to give this a try after reading the reviews. I am not disappointed. I love how durable it is. It has a wi fi setting so I can start it right from my chair. It also has a magnetic strip you can put down for off limit areas. When it gets stuck, it will let you know. Having a black lab in the house, the bin fills up quickly, but then again I know it is working and doing a great job! So happy I decided to give this a chance!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad to hear how easy you found your Botvac to use. It's always nice to come home to clean floors :)

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Robotic Vacumn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected, does a great job in our home with 3 kids and 2 dogs. Wish the dirt bin was larger but other than that it's great.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks Busydad! Glad to hear that your Neato robot helps you keep your house clean!

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful, easy to use, the app is great, it show me the areas that are already clean and the ones that need to clean.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Karla, we're delighted you've found this so easy to use, we love the review! Thanks again! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little vacuum! Super convenient with two dogs! This vacuum leaves my house spotless. No more hair all over!!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Nikki! Thank you for the awesome feedback! We really appreciate it! We're delighted it's working so well for you! Your Neato Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product to Have at Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly satisfied with the purchase of this product. It has made my life way easier when it comes to keeping my home clean.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're happy to hear that your Botvac is doing such a great job. Thanks!

  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. Just hate to recharge all the time. Other then that works fine.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Happy to hear it. Thanks for the review, Memo!

  • Cons mentioned:
    Navigation, Noise level

    Rated 2 out of 5 stars

    It is shinny, that's it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robotic vacuum is very shinny. Looks very fancy at first. After a few weeks it gets scratched up, and looses it's shine. In terms of performance, its okay. Gets stuck from time to time. It is very loud.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    set it and forget it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can turn it on when I leave and come home to a clean house. It is pretty load so don't use much when I'm home.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the great review! We're glad to hear that you are enjoying your vacuum! If you do require any assistance with your Botvac Connected, please do not hesitate to contact us, using the methods in this link: https://www.neatorobotics.com/contact-us/

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Neato is Greato

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More effective than anticipated. Cleans very well and easy set up. Rey is our new hope for a consistently kept home.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks! That's a good name: we haven't heard that one before!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neato robotics Does a great job. Just wish it was easier to clean out when done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is an Awesome Robot Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vac thoroughly analzyes everyone room and double cleans the floors. It really help with dust on hardwood floors.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Happy to hear it. Thanks for the review, Stolar!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sweeper cleans very well...it saves me a lot of work ..and it lifts the nap better than my regular sweeper!!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're happy to hear your vacuum has been helping out at home!

  • Rated 5 out of 5 stars

    Great choice for pet owners

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing! The app capability and notifications sent right to your phone is incredible. The battery life is just enough to get our house. Does wonderfully on hardwood and tile. The collection bin is a good size--can get through our whole house before needing to be emptied. Does get stuck sometimes on weird items, and sometimes has a hard time getting back "home", but overall very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Neato.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I made it through life without my neato botvac. My floors are always clean now. I love it!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Better late than never! :) Thank you for your review.

  • Rated 4 out of 5 stars

    great vacuum cleaner with alexa integration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great option for a robot vac with alexa integration. compared to my roomba, it cleans slower but appear to be more calculated. the roomba runs fast but appears more random. i would recommend this robot vac if you want to integrate a vacuum cleaner into your home automation set up!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Our robots are much more methodical than bounce-around ones :) Glad you're liking the Alexa integration!

  • Rated 5 out of 5 stars

    Best robot vac yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth robot vac and second Neato so far and definitely the best one yet. Gets over my area rug that the iRobots couldn't and doesn't get stuck on my speaker stands like my old Neato. Cleans fast and efficiently. GPS seems better also. Old ones would get stuck in a room trying to get back to the base unit. Don't know if the wi-fi connected feature will be that useful but nice to know it's there for some preemptive cleaning even though it's programmable.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Great to hear you're pleased with your Second Neato purchase! Thanks for the review!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good power. Smart and friendly software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it in a good sale for 400. Worth it. Does a great job cleanning. Fits underneath most of my furniture.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the top-notch rating!

  • Rated 5 out of 5 stars

    excellent robot vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is our second neato botvac. after having great success with our first one, we decided to grab another and dedicate it to the second floor of the house. we schedule it to run once a day. it provides a floor map of its results. it gets under the beds and furniture much easier than we humans could with a traditional vac. love the option to control it from my phone.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Awesome to hear your Botvac is working so well for you! We're very proud of our robots' navigation capabilities.

  • Rated 5 out of 5 stars

    Could not have picked a better one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my wife since we have a Beagle that sheds and requires a lot of vacuming. Having the Neato vacume every day, saves a lot of time and keeps things really clean! My wife can't be happier. It just about never gets stuck and if it does it is on wires or something the kids left on the floor, but it promotly lets you know on your mobile that it needs help. It plots the floor area really well and doesn't double vacume. So far really worth the money spent!

    I would recommend this to a friend
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