This robot vacuum is probably one of our very favorite items in our home and we've had it now for 7 months, so I feel very confident in this review. I have highly recommended to many family and friends who want to know our 'secret' of how we keep our house clean. We schedule our robot to run automatically a couple of times a week. Our main floor is about 1800 sq ft and the vacuum does beautifully on both wood and rugs, without missing a beat. Even though we have two furry/shed-y dogs, by having the vacuum run at least twice a week, we keep things nice. We only have to empty the bin once a week, and this regular schedule also cuts down on dust build-up.
Here are a few features I think are noteworthy:
PROS: The shape of this vacuum is a huge PRO. Because of the way it is designed, it easily cleans corners and other tighter areas, instead of kicking the dust and debris into the corner. There is a little brush which sticks out a couple of inches and rotates and that gently cleans the quarter-rounds of our baseboards. For this model, there are magnetic strips which could can put down to block off any area you don't want cleaned. We have two spots we use these on, under antiques, because we don't want the vacuum to get stuck. The strips are very simple and we just have them tucked under all the time - guests don't even see them. The newer model, I believe, allows you to specify areas to not clean, but the strip method is very effective and simple. I also LOVE that the vacuum sends me a map of everything it did when it finishes. The maps are amazing, because they very, very closely resemble the blueprints for our home - and it's all done just with sensors. Very accurate! Finally, As I said earlier, this vacuum rolls over tile, wood, carpet, and rugs with ease and no intervention from us. We use the combo brush and there are no marks left on our wood or anything else from the vacuum. We have five different rugs on the main floor, with different pile levels, including two which are fairly shaggy. The first couple of times, the little round brush got caught on the shaggy rugs and we had to free it. But now, perhaps with regular cleaning, the vacuum has no issues at all. It's nice to not have to move anything but dog toys! (The dogs do sometimes sabotage us, but the vacuum will gently roll right around the toys - it's pretty funny.)
CONS: Like any technology, sometimes the vacuum gets 'angry.' For this device, she will let out some squawks or beeps to let us know she's angry. She might have a message that she needs her bin cleaned, and on rare occasion - she's clearly lying to us. Ha! I've found if we just do a full restart and put her on her base, all is good. Just like your cellphone or computer, you do need to reboot once in a while.
I honestly love this vacuum so much and it has been a huge time-saver I didn't know I needed. It is kind of stunning to see how much dirt and hair get picked up. Before we had this vacuum running regularly, we lived in a home with mostly carpet. I'd say we maybe vacuumed once every week (if lucky!) but more like every other week. I'm a little disgusted now recalling that - even if you don't see hair and debris on your carpet, it's probably there. We have baby nieces and nephews who come over and I feel so much better knowing they are crawling around on a clean floor.
One other note: the instructions say not to, but we keep our vacuum and charger under the master bed. There's nothing else under there and it has worked absolutely fine doing this. Just an FYI in case you want to keep it out of the way. It's fun when we tell our Alexa to have Neato clean the house - we hear this little tune like a cavalry bugle from under the bed and out comes Neato! Charge! (Oh, and all dogs are different, but our dogs do not mind Neato at all. My parents' dog, who barks incessantly at the regular vacuum, does not mind Neato, either.)