Customer Ratings & Reviews
- Model:
- 945-0177
- |
- SKU:
- 4363600
Customer reviews
Rating 4.3 out of 5 stars with 816 reviews
(816 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the Botvac Connected App-Controlled Self-Charging Robot Vacuum excels in cleaning performance, ease of use, and its effective app. However, some customers have concerns about its navigation, noise level, and charging capabilities. The vacuum is also praised for its battery life, mapping, pet hair removal, suction power, and dirt pickup.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Not a replacement for a regular vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is a great idea. I love the scheduling feature. Unfortunately the AI needs to be improved. Almost every time I have run the robot on the main floor of my home it has sent me a message for getting stuck. With that said the robot does help me keep up with my labrador's shedding.
I would recommend this to a friend- Pros mentioned:App
Rated 5 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was easy and fast. Very user friendly app. Powerful suction and makes my new carpet look great.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the kind words!
- Pros mentioned:Cleaning performance
Rated 3 out of 5 stars
Wish I could get it to sync
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this with the hope that could activate remotely. Unfortunately, it will not connect to our Wi-Fi system that Magnolia installed. It does a fine job cleaning up, but can't get my Connected "connected"
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .Our customer care team can certainly help with your connection issue. Please email [email protected] and include ticket #456908 in the subject line and they will be in touch.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, have been more than happy with this product and has exceeded all expectations
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We always strive to exceed expectations! :) Thanks for your review.
Rated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for pet hair. We have Hardwood floors and after it runs the hair is gone.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets into corners and along walls, never thought I would love not having to push vacuum
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're glad to hear the Botvac Connected allows you more time to yourself with one less chore to do! Thank you so much for your review.
Your Neato Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my robot vacuum! It's a great help. I could be cooking while the robot is cleaning.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Millie, thank you for this awesome feedback! We're delighted to hear how much you love the robot! Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Neato and would buy one again. It cleans well and then will find its way home.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, thanks for the awesome feedback! Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great deal for no work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is great! it covers all areas of the house. Dogs even like chasing it around!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your 5-star review! We're very happy to hear how well your dogs get on with your Botvac Connected!
Your Neato Team.
- Cons mentioned:Noise level
Rated 5 out of 5 stars
Amazing Robot Vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did everything I wanted. Easy to set on cleaning schedule.Only issue is it's louder than I hoped.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Eddie, Thanks for the rating! We're happy you found the set up easy.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love love love my vacuum! Best investment ever! I’d definitely recommend this to everyone
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Awesome to hear your new robotic family member is fitting in so well :)
Rated 2 out of 5 stars
Not worth the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For $699.00 this ought to do so much better. But this gets stuck on a simple move from floor to rug and on my bar chairs. The dirt bin is also very problematic . I much much prefer my roomba.
No, I would not recommend this to a friendBrand response from Neato Product Expert
Posted .We're very sorry to hear about your robot getting stuck and having some issues with its dirt bin. Our robots normally don't have these issues. Our customer Care team van definitely help you with these issues. Please email [email protected] and include ticket #421703 in the subject line and they will be in touch.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Neato
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great really gets dog hair out of my carpet and works great on hardwood floors
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Chop, happy to hear the little guy is taking care of the clumps of dog hair for you!
Rated 5 out of 5 stars
Excellent robot sweeper
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been used twice a week since purchase and is still picking up floor debris.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Vyanne, Glad to see the robot is working well for you! Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is fantastic. It does really great in wood floors as well as carpet.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, Thank you for the feedback! The Botvac Connected is great on all floor types! Your Neato Team
Rated 3 out of 5 stars
Okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got on sale and works okay. ITs bumps into things too much and manual works better, suction is okay but it does what is suooosed to if you control it and charging base not always working
No, I would not recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good battery life, able to handle hair from 2 golden retrievers with no issues.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, thank you for the great review! Glad to hear the robot is making light work of all the dog hair! Your Neato Team
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife and she loves it, works great and rarely gets stuck.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're sure your wife really appreciates the gift of a Neato Robotics vacuum, what a thoughtful gift! Thank you for taking the time to review your robot.
Your Neato Team.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does a wonderful job day after day better than I robot would recommend this product first
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for saying so!
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
The best vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little guy does a better job than me and I'm a picky person when it comes to cleaning.
I would recommend this to a friend