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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Botvac Connected App-Controlled Self-Charging Robot Vacuum excels in cleaning performance, ease of use, and its effective app. However, some customers have concerns about its navigation, noise level, and charging capabilities. The vacuum is also praised for its battery life, mapping, pet hair removal, suction power, and dirt pickup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 816 reviews
  • Rated 5 out of 5 stars

    Rosie has arrived !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jetson's maid in compact version. Setup is easy, she does great job on hardwood floor. Chokes on fringe of throw rugs, but absent fringe will do rugs too. Bumping into furniture doesnt marr finish and amazingly doesnt fall down open stairway. She will open unlatched doors, so watch her during first run. Low profile goes under couch, chairs and most cabinets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading online reviews, I decided to give this a try. I have two white dogs that shed an excessive amount. We have set our Neato to run 3 times a week. It runs on its own and we just have to pick up the chairs before we leave in the morning. It has aided in our home cleanup and allowed us to have significantly less hair around the house. Haven't had any issues and it even knows better than to go down the stairs!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works awsome. Had other vacuums before but this was is so far the best.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Matt, Thank you for this awesome review! We really appreciate it! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    better than the older 21 model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to have better tracking than older model cleans very well finds home base better

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Happy to hear you think so.

  • Rated 4 out of 5 stars

    great for upkeep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum to upkeep the clean feeling throughout the week not a replacement for a good clearning but gets the job done./ Alexa ask neato to clean the house works great. love the laser layout of the house it generates.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi, Thank you for this awesome feedback! We really appreciate it! The compatibility with Alexa is a must for any modern smart home! Thanks again! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live my Neato. It works very good at cleaning up the masses we make.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      It's amazing to hear that you love your robot! Our robots just love cleaning up after their human! :)

      Your Neato Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and it learns as it goes. The new app even shows you where it cleaned.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad you're liking the coverage maps :)

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    gfreat product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans great. will pick up dog hair with no problem and saves a lot of time.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Steve, happy to hear the little guy is taking care of the clumps of dog hair for you!

  • Rated 5 out of 5 stars

    Great vacumn cleaner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read reviews on several brands of robotic cleaners. Then visited a couple of stores to check them out. Our Neato is amazing. Once we turn it on, it leaves the docking station, surveys the area and proceeds to clean. It works on our wood, rugs, carpet and tile. Watching it maneuvering around tricky spaces is fun. It cleaned under the beds and every chair in my house. Love it!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Dunn,

      We are so delighted to hear how happy you are with your new Botvac Connected! We're super proud of all the little Neatos features! Thanks again for such a good review! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a Great job!! cleaned the house wonderfully and the app was great too.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the review; we're pretty proud of the features on our robots.

  • Rated 5 out of 5 stars

    The wife is happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife visited her sister and she had a neato. Her sister said it was nice to worry about vacuuming. So I got her one for Christmas. I was a skeptical about its cleaning ability. After a month of use I can say it was a good investment. It cleans very well even with the dogs hair. My wife enjoys running it while she eats her breakfast so that chore is done. I would recommend this to a friend.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad to hear it :) Thanks for the review.

  • Rated 5 out of 5 stars

    Awesome Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contemplated about the costs initially, but it is well worth the expense. My wife thought I was crazy at first, but now she is a believer and also recommends the Neato Connected. We have two Golden Retriever's that shed heavily. The Neato Connected has eliminated our need to Swiffer the floors daily. We also did not have any issues connecting the Neato to our home network. Love the text updates it sends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The botvac does what it said it would. Cleans and picks up most of the dirt and dust. Would like to have more suction but I don’t think any of the robotic vacuums have much suction. I really think this is the one to buy.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad to hear how easy you found your Botvac to use. It's always nice to come home to clean floors :)

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    vacuam robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is so cool, runs up to 3hrs...works wonderfully. Total recommend...

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for your recommendation, Steven! Glad to hear you think your robot is so cool!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, vacuum does a great job. I would recommended it's worth what you pay.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks! We think so too :)

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well does a nice job of cleaning our wood and carpet floor's

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thank you for the awesome feedback! We really appreciate it! Your Neato Team

  • Rated 4 out of 5 stars

    Does an amazing job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction is quite impressive. It does a great job of navigation and mapping. When it gets stuck its mostly our fault for not picking up a cat toy or charger cable. I'm always amazed how much stuff it picks up.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi, thank you for the awesome feedback! We really appreciate it! We're delighted to read how much you like the Botvac Connected! Your Neato Team

  • Rated 5 out of 5 stars

    Finally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was either this or vacuuming every single day to help with pet hair.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi; happy to hear the little guy is taking care of the pet hair for you!

  • Rated 5 out of 5 stars

    Pretty neat vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this vacuum with the assumption my wife was going to use it. I assumed it would pick up dog hair and dirt around the house. And, it did! My house has never been cleaner. My wife's has it scheduled to vacuum every night. It even vacuums upstairs, and doesn't get lost. I have to say, we are getting pretty close to the Jetsons when it comes to technology.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Great to hear you're pleased with your purchase! I'm assuming your robot has been named Rosie!

  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device as long as you know how he will get stuck.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Awesome to hear your new robotic family member is fitting in so well :)