Customer Ratings & Reviews
- Model:
- 945-0177
- |
- SKU:
- 4363600
Customer reviews
Rating 4.3 out of 5 stars with 816 reviews
(816 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the Botvac Connected App-Controlled Self-Charging Robot Vacuum excels in cleaning performance, ease of use, and its effective app. However, some customers have concerns about its navigation, noise level, and charging capabilities. The vacuum is also praised for its battery life, mapping, pet hair removal, suction power, and dirt pickup.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase this year. Love the ability to program and the laser mapping.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the review; we're pretty proud of the features on our robots.
Rated 5 out of 5 stars
Highly Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just love my Neato. Does a great job cleaning on hardwood & carpet.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Dear Saks, Great to hear you love your new Connected! We are very proud of the cleaning power! You can now enjoy all the extra time you have without vacuuming! Best wishes! Your Neato Team
Rated 2 out of 5 stars
Died in less than 2 years
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked this product when it worked. Not the strongest suction but decent enough to clean my townhouse. However in under 2 years, the battery would not recharge. I bought a new Neato brand battery and contacted Neato support. I followed the instructions to disconnect my Robotvac from the app and start the setup over with the new battery. Still will ot charge. Very disappointing $500 purchase. I'm back to my Dyson.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect Robot Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially was nervous, but its a good product and was totally worth the money!!
I would recommend this to a friendRated 5 out of 5 stars
Makes my life much easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I’ve made! Makes my life so much easier!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Neatfreak! Thank you for the review! We're delighted to hear how happy you are with your purchase! Thanks again! Your Neato Team
Rated 5 out of 5 stars
Gets under furnuature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With 4 furry pets this robot gets all the loose animal hair!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .We're very happy to hear that your robot is such a help at home with your 4 furry pets! We're sure your now comfortably winning the endless battle against pet hair!
Your Neato Team.
Rated 5 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the right price. I would highly recommend vac.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your great review, Victor. We can't thank you enough for your recommendation!
Your Neato Team.
Rated 5 out of 5 stars
good product for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes this one better than any robot cleaner we have had.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Funman, glad to hear your robot is making life easier.
Rated 5 out of 5 stars
Satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Neato is good for houses with pets,you should have one.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for your recommendation, Penny. We really appreciate the review!
Your Neato Team
Rated 5 out of 5 stars
Great product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. This product works great. Will recommend to a friend.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Awesome, thanks!
- Cons mentioned:Navigation
Rated 2 out of 5 stars
Low profile
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It can go under my furniture, yet it randomly stops and says it's stuck in the middle of the room.
I would recommend this to a friend Rated 5 out of 5 stars
Clean System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Vaccum gets everything and have no complaints about it.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi, thank you so much for this awesome review! We really appreciate it! Your Neato Team
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Neato is a beast, smart, strong, and powerful. Buy it.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you for the kind words ;)
Rated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!!! Does an excellent job around the house!!
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Euro! Thank you for this awesome feedback! We really appreciate it! We're delighted the Botvac Connected is doing a great job! Your Neato Team
Rated 5 out of 5 stars
This vacuum sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sucks up exactly as a vacuum would be expected to do.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your 5-star review! -Your Neato Team.
Rated 5 out of 5 stars
Fantastic gadget
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very organised way of cleaning doesn’t miss any spots
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thank you so much for your 5-star review! We're really proud of our robots abilities to navigate efficiently through your home!
Your Neato Team.
- Pros mentioned:App, Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great Value and Does the Job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our first robot vacuum. We did a lot of research and balanced out: -Cost (not the cheapest but not the most expensive) -Covers our main floor with a pattern and not randomly -Takes care of pet fur (we have a German Shepherd and a mutt - both shed a lot) -Runs on a schedule, docks by itself and it controlled by an app This fits everything perfectly. For a guy who doesn't like pet fur and messes, this is perfect. We have two kids, two dogs and I like things clean. Highlights: -The vacuum does a great job of actually cleaning. -It's efficient. -Cleaning the vacuum is easy. -The app is self-explanatory. It sends me updates when it is done, or if there is a problem. For example, we have an antique Swedish dining room table and it barely fits underneath it (I wasn't expecting a vacuum to fit at all - this is a bonus). Occasionally it gets stuck and it notifies me right away. I go and readjust the table and it's fine. -It learns quickly. I have another antique (chest) and part of it hangs low. The vac learned to go around it and NEVER hit it while learning. I love it. I don't know about other robot vacuums but this is perfect.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the great review Christian! We're glad to hear how pleased you are with your Botvac :)
Rated 5 out of 5 stars
Great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Highly recommend other people purchase it.
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Thanks for the great feedback, Deepesh!
Rated 5 out of 5 stars
Too expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really great product...only wish it was more reasonably priced!
I would recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it, vacuums house every day no issues
I would recommend this to a friendBrand response from Neato Product Expert
Posted .Hi Michael! Thank you for this review! Glad to hear your wife is enjoying her new Botvac Connected!
Thanks again! Your Neato Team









