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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 4.3 out of 5 stars with 816 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the Botvac Connected App-Controlled Self-Charging Robot Vacuum excels in cleaning performance, ease of use, and its effective app. However, some customers have concerns about its navigation, noise level, and charging capabilities. The vacuum is also praised for its battery life, mapping, pet hair removal, suction power, and dirt pickup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 816 reviews
  • Rated 5 out of 5 stars

    Time saver for the 'Neat'-o freak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robovac is a great time saver for those who love clean. Does a good job of picking up dirt, pet hair, human hair, and even in corners. We run it every couple days to keep the floor dust free.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Its awesome to hear you're enjoying the Botvac Connected!

  • Pros mentioned:
    Battery life, Mapping

    Rated 5 out of 5 stars

    It Actually Works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Botvac Connected is essentially the same robot vacuum as the much more expensive Botvac D7 Connected. They both have the same battery, same power, and same lidar navigation. Only real difference is that the D7 has "no go zones" in the app, which are not worth an extra $250 in my opinion. The robot vacuum can clean carpet and wood flloors. It also will do an entire floor of house and generates a cleaning map when completed.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi, thank you for the awesome feedback! We're delighted to hear how well the robot is working for you! Thanks again! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Glad I selected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a suprisingly good job. I have been running daily and it finds dirt every time.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're happy you selected it too :) Thanks!

  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love love my Neto. It has a map show you where it’s been. Beeps when it gets stuck easy to find. Only down side is the automatic manual app doesn’t work. But I still love it.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Jacquie, thanks for the review! . If you require any assistance, please feel free to contact our customer care team via any of the methods listed here: https://www.neatorobotics.com/contact-us/

  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a deal at Christmas! Plus it will handle my dog hair next to the baseboards.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Its much better when the robot deals with the clumps of dog hair! Thanks for the review!

  • Pros mentioned:
    App, Cleaning performance

    Rated 5 out of 5 stars

    A must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The botvac connected is amazing. It cleans every corner and along the baseboards when vacuuming. I love that I can turn it on from my phone any time day or night. It returns to its charger so its always ready. My carpet looks amazing. A positive side note. It gives me the incentive to keep things picked up in case i want to run botvac, another is my hips do not act up after vacuuming anymore :)

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Sherill, thank you for taking the time to leave a review on your Botvac Connected, you can now relax and let him of all of the work! Your Neato Team

  • Rated 5 out of 5 stars

    Excellent Robotic Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Neato Robotics. The first was excellent also but I wanted a Wi-Fi connected one. They both perform great but I wanted one that sends a message to my phone if it gets stuck. This did happen a few times with my first one and it isn't a big problem, but since the feature was available I waned to take advantage of it. I also liked that I could start it from my phone. Reviews I had read said you needed to use an upright vacuum in between using the Robotic Vacuum. I haven't had to do that but I have used the hose on the upright to get to places that the Robotic can't get and to clean the Robotic Vacuum.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Glad to hear your Botvacs are performing great! Thanks for the review ;)

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting a long time for a deal on this vacuum and I bought it the moment the price dropped. Great product, works really well and works as advertised. Not noisy.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Great to hear you're pleased with your purchase! Thanks for the review!

  • Pros mentioned:
    Battery life, Mapping

    Rated 5 out of 5 stars

    Neato is the best robotic vac!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best robotic vacuum on market! I was skeptical as we've purchased robotic vacuums before but the mapping actually outlines your room and then vacuums back and forth until the entire room is clean. The trash compartment is big enough to clean several rooms without it stopping. The battery lasts long enough to clean our upstairs in one charge. Definitely worth the investment!

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi, thank you for this awesome feedback! We really appreciate it! We're delighted to hear how well the Botvac Connected is working for you. Your Neato Team

  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this vacuum. My only small dislike is that it gets stuck on my coffee table a lot because it can’t go all the way under it. I now vacuum everyday.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad you think so!

  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    great mapping but gets stuck easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the vacuum did the whole house but doesn't return to the base to recharge, tried several different things but still doesn't work. On another occasion it said it was stuck and to clear its path but there wasn't anything in front of it , I moved it pressed resumed cleaning and it did the same message.

    No, I would not recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Steve. Our customer care team would be more than happy to assist you with this. Please don’t hesitate to contact us: https://www.neatorobotics.com/contact-us/

  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No more vacuuming on my own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot works wonderfully. It has several features that will impress you. It can clean the whole house but make sure there is no ledge or this will fall and it doesnt recognize ledges. You can also clean a specific portion of the house by selecting that option. Overall a reliable vacuum robot that can do what other standing vacuums can. A little expensive though.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Works Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No real complaints...gets stuck sometimes but overall very pleased

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad to how pleased you are with you Botvac. Thanks!

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bot that is smart and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Bot series from Neato. The first one that was bought more than 2 year ago is still running. Bot is worth your money. Smart and efficient.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Happy to hear it. Thanks for the review!

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my vacuum. It gets my whole floor clean even in the corners

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the kind words, Jeffy!

  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 4 out of 5 stars

    Good vacuum. Easy App.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neeto is a pretty good robot vacuum. I have it scheduled to clean 3 times a week. It does a pretty good job, but won't replace your real vacuum cleaner. It can do corners and the app is very easy and convenience to use.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Koko! Thank you for the awesome feedback! Glad to hear you found the app easy to use! Thanks again! Your Neato Team

  • Rated 4 out of 5 stars

    Neato BotVac great unattended vacum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Neato BotVac seems to work better each and every time it cleans an area. BotVac makes the transition from hard surface to carpet seamlessly and avoids obstacles with ease. It picks up most dirt with ease. A great device and highly recommended! The Neato application for controlling the device is ok but lacks the feature to tell the BotVac to return to charging base.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall Positive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the Botvac for a few weeks now. Having ran it a half a dozen times or so, I feel I can write review on it now. I really like it overall. It's easy to use and cleans well. With three cats they is no shortage of hair for it pick up, and it does that task flawlessly. The only real problem with it is that it seems to get very determined about some areas of the house and not care about others nearly as much. Example, before I set up blockades around the couch it would spend 20+minutes under there and then miss whole other sections of the house. Now it seems to have "figured out" the house and I block off around the couch. Word of caution, it does not do well with chrome furniture, but it will continue to try, and get stuck.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Hi Nic,

      Thank you for this comprehensive review! We really appreciate it. Sometimes the robot can take some getting used to, but once you have it becomes a great little addition to any family!

      Thanks again! Your Neato Team

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great for quick cleanups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t get everything but is good for a quick run though

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      We're glad to hear you’re happy with you Botvac.

  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a really good job along the baseboards and corners.

    I would recommend this to a friend
    • Brand response from Neato Product Expert
      Posted .

      Thanks for the feedback!

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