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Customer Ratings & Reviews

Your price for this item is $288.49
The comparable value price is $349.00

Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 212 Showing 4,221-4,240 of 6,287 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this kind of router??? It works fantastic in my house in both floors and it even tells me if there is any problem with the internet source. So easy to install and worth every dollar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Mesh System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thebrouter and two mesh points cover ournentire home and we never lose wifi. The points also work flawlessly when requesting google servuces and for listening to streaming music.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely Disappointed in Nest WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently made the decision to upgrade the Google WiFi setup in my house to the new Nest WiFi router and access points. Unfortunately my experience has been nothing but frustrating. With my Google WiFi set up, everything worked perfectly. I had solid speeds across my house, with very few connection drops or issues. My experience with the Nest WiFi has been the complete opposite. Since day 1, I have experienced several connection drops, with various devices constantly losing connections at random times. On several occasions, I lost access to the internet all together, going for hours before the devices start connecting again. In these situations, I could connect directly to my FiOS router via the LAN port, which worked flawlessly. All of these issues were specifically tied to the Nest WiFi units. Several of my connected devices that worked perfectly before no longer worked. I was unable to connect my Brother wireless printer. My Nest Protect and thermostat would lose connections regularly. Gaming devices would disconnect every 30 mins or so. It was just ridiculous. I tried every troubleshooting step available and had no luck resolving these issues. I even tried a second set of Nest WiFi devices and experienced the same issues. In addition to this, the shift to setting up and managing the devices through the Home app, as opposed to the dedicated Google WiFi ap is a big step in the wrong direction. Google’s WiFi products have always been criticized for their simplicity and a lack of access to advanced features found on other routers. With the Nest WiFi, it seems like there are even less features available than with eh Google WiFi, plus a cluttered, less well-organized user experience through the Home app. After suffering through a month + of issues, I just purchased Verizon's new WiFi 6 router and extenders. Everything works perfectly with my new setup, with no connection issues. All in all, a very disappointing experience with the Nest WiFi.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Solid router and Google Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good router along with the Google assistant addition. Only caveat it is good to have an iPad or iPhone for installation. Pixel phones also made by Google have trouble with the setup

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RRivers, thanks for sharing your experience with us. We're glad you liked the Google Assistant feature for Nest Wifi.

      Nest Wifi works with both iOS and Android devices, including Pixel phones. We recommend checking the following requirements to ensure full compatibility of our mobile devices in setting up Nest Wifi:
      - The latest version of the Google Home app.
      - An Android phone or tablet running Android 8.0 or later
      - An iPhone or iPad with iOS 14.0 or later.

      We'd like to know more about the setup issue you are having when using Pixel phones. If the issue remains the same even after checking if your set up meets the requirements, please do not hesitate to contact our support team by using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    No More deadspots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay, I just wish there was an option to configure it through a networked device and not just your phone. works great throughout my house and I don't have any dead spots anymore.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Brandon, thanks for writing us your feedback about the Nest Wifi, and we’re glad that it works great. We understand that having an option to configure your Wi-Fi settings through a networked device can be convenient for you, and we’d be happy to share this info with the products team for future improvements. We hope you’re making the most out of its features, and if there’s anything we can be of help, or for anything you’d like to share, you’re always welcome to visit us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Best mesh product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was experiencing a significant break in coverage in my apartmemt before installing the mesh. Now I have increased coverage and speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was having trouble signing in to school on his Chrome book at home to complete his assignments and virtually attend classes. After much research we bought the google nest and haven't had a problem since

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works awesome

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get this because my Service provider MediaCom equipment is garbage and was failing all the time. Unfortunately I have to keep their equipment for Phone services but the WiFi was weak and always cutting out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great in my 2 story house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google nest is a great wifi mesh system. I needed to get another point to truly have great wifi in my 2 story house. I had tried Amazon eero first but is was far to buggy needed too many calls to tech service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Powerful wifi

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had these bad boys for 3 years already and still working as new. The google home has been getting better but could use some friendly user still. I live in a 1900sqft house and I can get internet everywhere even outside without an issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part google nest works pretty good, occasionally the point will lose signal or wifi will get weaker and I have to reboot it. If that didn’t happen I would give it a 5 star.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Aubs, thanks for posting a review. We’re sorry to hear that you’re experiencing connectivity issues with your Nest Wifi.

      For connectivity issues, we recommend trying out some tips below to help isolate the issue:
      - As a general rule, points work best when they’re no more than two rooms away from each other. For example, if the far end of your house has weak Wi-Fi, don’t put a Wifi point in that exact spot. Instead, put it part way in that direction. Try to place it in an elevated position like on a shelf.
      - Building materials and other objects located between your Nest Wifi Points and mobile devices may slow your connection. If possible, try to use your device within a clear line of sight to your primary and secondary Points.
      - There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves or baby monitors.

      We value your feedback, and we want to help you as best as we can. For further assistance, please reach out to our support team through this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were a google fiber house before but we will remain a google fiber house now. Got these to beef up my WiFi. My house has WiFi from the sidewalk to the back fence.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow internet connection... GONE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Google - Nest Wi-Fi AC2200 Mesh System works perfectly with my current setup (COX Internet). - Took a while to setup but it's not that difficult - Really made strong wireless connection available through out the house. Totally worth the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for extending internet range

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I kept losing internet connection in my basement. After installing one in my living room and one in my basement, my connection improved and I don't lose connection anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently updated/upgraded our home Wi-Fi to a Google Nest Mesh System. With some "consulting" advice from my nephew, the installation was a breeze and our coverage throughout our 2800 sq.ft. home is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Much improved Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have yet to figure out how to activate voice command and Google. Unit shows connected to internet. The remote unit and the unit at the PC both appear to be functioning. As long as there is improved internet from the remote interest, there is value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Would recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just recently got fiber internet & needed a router. Chose the google nest WiFi router with 2 mesh points & couldn’t be happier! The router & mesh points work perfectly together to give the best WiFi connection possible!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Omg love this!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to extend wifi and also google is amazing for orders, music, news... you name it she can do. Husband loves it and can make phone calls with it. He likes the privacy block on it as well as hands free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The New Google Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nest Google router setup was simple out of the box and includes Google Assistant. The Wi-Fi coverage is great and it's compatible with the generation one Nest/Google Wi-Fi mesh network.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi is working great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to this I had a few blind spots and some areas had very low mbps. After buying this, safe to say all of these issues have been resolved. Very pleased with the WiFi performance, looks, and the sound with the speakers.

    I would recommend this to a friend
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