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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 208 Showing 4,141-4,160 of 4,430 reviews
  • Rated 2 out of 5 stars

    bad customer service at netgear

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It pooped out two months in. I know tech blows up sometimes, but Netgear's customer service left me in the cold - I won't buy Netgear again because of how impossible it is to get a hold of someone in customer service. The gear is fine. I've had other NetGear, but Linksys is just as good, and they actually have decent customer service.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi davis,

      you can visit Netgear.com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 3 out of 5 stars

    Same as any other router I've had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works the same as any other cheaper one I've had. Even with 60 Mbps wifi plan it wasn't what I expected for 70 dollars.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for our set up needs, but may be more effective for others

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is fine for a small apartment but didn't give me the range I needed for a two story house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi 5 router

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good on downloading but slow uploading overall good value, switched up to WiFi 6

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Range is weak.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised the range isn't better. I live in a 2700 square foot house and thought this would have enough juice to cover all of it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok wireless choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router for a 2 story house. It works ok but not quite as fast as I would like for it to be. I am using 3 devices on it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No stable connection on our second floor rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the netgear ac1200 router since I was not getting stable connection even on my cell phone on our second floor house.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's an averaage router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It won't immediately connect you to the internet. It takes a minute or so before you can connect. My last one worked better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an ok router. It cuts out internet sometimes and I have to reboot. Probably worth spending more on better model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn’t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item to use with century link fiber optic and it did I not work with the company.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has needed a reset at least 1-2x a week. Speed and range disappointing given the low household burden.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router is good for people in small apartments. I would not recommend for people living in houses over 1500 sq ft.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Slow download speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router works indeed..but the speed is slow. Do you homework to know what speed is best for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fair, difficult to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to call Best Buy to come over to get it set up. For some reason it even took him an hour.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Weam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cat5 is OK. Wifi Is all over the place with no consistency.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    FAIR

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok***********************************************************

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not much range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not provide the range we expected. Half the house stayed at slow speed

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Ok for a 100 Sq ft house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good if you have a very small living area! Easy to install too !!

    I would recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Do Not Buy This

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend this to anyone. Wifi really suck with this.

    No, I would not recommend this to a friend
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