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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,430 reviews
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product. Works fine. Make be will buy something different next time

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a fair price and it finally provided wifi for my home, though the range on this router was a bit lackluster.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    An okay router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an okay router. We have experienced some occasional problems with it. But for a basic router, it'll do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    slow speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the cheapest router and after testing it, we traded up for a faster model.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I guess it good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router is not the problem i guess it is my modem i think it doesn't work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought the set up was easy with 4 phones, desktop and 2 laptops were working. Then we realized that the range did not make it to the garage nor the driveway. Then realized that the wireless printer nor the Roku were able to detect the router, and they were in the same room. Waited too long to realize so was not able to get refund. Not recommend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had 2 to pick from on shelf, website offered 17 to choose from

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi dunesco,

      Thank you for the feedback. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 2 out of 5 stars

    Limited Reach

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with this purchase. My previous router was a Belkin and it had no trouble giving me good Wi-Fi access in another room of my (not very large) house. This Netgear's range is extremely limited and the Wi-Fi connection in the other room is spotty. Have tried adjusting antennae and moving router, but it still does not work well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, my only complaint is the shape. It is low and broad (too) and awkward to situate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Netgear service not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contacted service for ?problem and took many sessions to get partially resolved.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Became very slow at 1 year mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After exactly 1 year it became slow. Took a speed test June/2018 it was 102 Mbps then in July it dropped to 45 Mbps. I have kept up with the updates. I did the factory reset, nothing helps. There’s no support number to call UNLESS you pay for $49 for a service plan.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Wi-fi

    Rated 2 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need bigger WiFi extremely slow.would have bought different if I knew

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good router.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal sometimes drops and is hard to set up at first but once it gets running it is decent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally, I'm more of an Apple person when it comes to routers but for the task...it's doing its job

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wrong product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the wrong router.i needed one with a phone outlet and this one had lan and ethernet

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Air print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not print with iPad and smartphone. After several tries...

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Signal Coverage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this unit on the main floor of my 1800 sq. ft. home. The 2 TVs on the main floor get great signal strength but the TV and computers downstairs get marginal signal coverage. Maybe the customer support ticket with Netgear will get me some help since Best Buy will not let me return the unit now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked great for 1.5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1.5 years it just died. Nothing would all reconnection despite all the trouble shooting/rebooting and finally resetting. The cable modem is working just fine. So the problem is my Wi-Fi router. You would think that it would last longer than 18 months.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router still doesn't connect to wifi continuously having to go log in with Ethernet cable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router kept restarting after just one day of use and had to eventually return the item.

    No, I would not recommend this to a friend
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