Customer Ratings & Reviews

I returned this product because the setup wasn't simple.

I have had this router for approx one month and have had to reboot several times due to lost signal. One laptop can be right next to the router yet not in range; can not be found on network map. Software not user friendly nor does it install fully on computer.

This router is being used to support guest access at our location. Performance is great - coverage is 100% - simple to setup out of the box. I have used Netgear routers for years and have had little trouble with them. The auto firmware checking helps keep it up to date but still lets me decided to install it or not.

I was going to buy a new linksys AC router, since I've owned one for 14 years with no problems. Was talked out of it by a bestbuy employee, who said Netgear was better. Everything worked except the AirPrint function on my iPad and iPhone, which it says on the priduct box it supports and which worked fine with my old router. After 2 days dealing with Netgear support, which is in India, they finally admitted it is a firmware problem in the router. Which they sent me a patch for. The patch didn't work at all. I took the router back to bestbuy and they exchanged it for the linksys router I wanted in the first place. Everything works fine now with the linksys router..

The salesman told that it would be a snap to attach this router to my modem and go. It was not that easy and the NETGEAR app was not clear enough. The good news is that it works and I get internet services.

Didn’t work well with my set up. Also, there are better routers with newer features for less money. Take a close look at what you’re getting. Nice software for home network tools though.

This replaced my 8 year old router and it is much less powerful than my old one. This one has higher ratings and was supposed to be more powerful than my old one. I will not recommend this router to anyone else.

wouldn't buy anything like this from Best Buy again this is twice I've been burned by a router with incomplete instructions or software. I am unable to control any passwords, half the building is using my router!

replaced a Netgear N600.It was very slow but consistently stayed connected. This one loses contact with devices regularly. Constantly shows no service. Cannot fix the problem with the online materials.

hey you should know i sent it back. i followed the steps for settup but in the end wasnt able to connect to anything . sent it back in the end.

Product has USB 2.0 not 3.0 as listed on site. User interface is horrible and the app only has very basic functionality. I bought this product because of the sale price and I guess you get what you pay for.

Fine when it was first installed. WiFi signal started to drop out on occasion after a years use. Thought I was buying a quality product. Disappointed.

Don't buy this product because you have to reset it everyday and the internet is very SLOW

Speed is very poor. Very cumbersome to setup. It took me 2 hours to be on the phone with associate to fix. No contact number displays on the instructional label

This router is no better than the one I bought before it that was a model or two under this one. They still don't have enough strength to run wifi without issues on my tv

Very frustating to connect to printer and tv. Spent hours on phone with router and x-finite tech support to no avail. Had to hire computer consultant to make connections

I have a small home and I bought this bigger box and my wifi is still very very slow even if only one thing is steaming

I had to return this because it was not strong enough to handle the traffic. If you are using anymore than 3 devices, pay the extra & go with the nighthawk1900

It was relatively easy to set up. It works as well as 13 year old Apple Airport. I hope it lasts as long.

I was told this was a good router. I had an "old" one. But its not what i was told it would be. Still.... it was a little better so i kept it.