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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 4,430 reviews
  • Rated 1 out of 5 stars

    didn"t work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it was not compatible with my system, it had to be returned.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Router stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good experience. Router stopped working after 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why it want's me to review this, we never purchased it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Exchanged for ac1750

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use for home office and to stream. Couldn't take the constant buffering. Exchanged for AC1750.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't know sent me wrong box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not what I thought it was they recommend this telling me it was a gateway it wasn't

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never buy again! Nothing but a headache. sucks

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi unhappycamper,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    ?????

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not buy the dual band router shown above. Cannot give an answer

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor signal for connect to phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I connect to my phone the internet doesn’t work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stop working after 4 days...returned it back to store next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It wasn't what we needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed another piece, but you did not carry it, so we had to return this part.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't connect to my wifi or internet connection

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Slimjim,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Poor connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barely worked, weak signal. Had to exchange this router for a better one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. It’s the same as we had before

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Quit working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after less than two years- very disappointing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst experience at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality. Worst experience at Best Buy. ....,,,,,

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Good Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Netgear router. It reaches everywhere in my house and is fast.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During a thunderstorm the machine broke. Not impressed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work like agent told me in the store wish i could take it back

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work cable company said no good so I returned

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for us where we live. Still looking

    No, I would not recommend this to a friend
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