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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 8 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2258 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the AC1600 Dual-Band Wi-Fi 5 Router's ease of use, range, performance, and signal strength, with many praising its simple setup and reliable connection. They also appreciate the router's coverage and value for the price. However, some customers reported issues with maintaining a consistent connection and experienced compatibility problems with certain devices. A few users mentioned occasional lag, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,258 reviews
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Very good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old single band router that was dying a slow death. This router extended the range and the speed for all my devices. Would definitely recommend this one to all my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear Router was easy to set up. Had it for several month and have not had any problems. We have at sometimes about five to six wifi items working at one time with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a faster router and was told to try this one. It was the easiest setup I've ever had. I could tell the difference my internet speed. Overall it was worth my money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    quick easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i opened the item, everything was packaged very cleanly. It was very easy to connect all the necessary cords. Setup was quick and easy including changing SSID and pass keys. Both wifi and ethernet connection speeds are satisfactory. When i first set it up, a couple of our iOS devices had trouble connecting but after reboots, there were no futher problems. The only downside i've found is signal strength. Unfortunately, i have to have the unit in my basement home office. The signal tends to be weaker on my second floor but it still works. If i had the ability to put the unit on my main floor, i believe whole house coverage would be better.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Signal strength

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the router for a few weeks now and have had no issues with it. Solid performance on speed and handling multiple devices. Reaches every corner of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice price and performance. Bad instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this router, once we finally got it installed after a couple of days and could access our network. The instructions that came with it are inadequate. A website noted couldn't be located. Technical people helping me even had difficulty with the instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Apparently works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to connect and use. The only problem I had was that my devices were not compatible with the high speed side. Only my wife's tablet recognized the high side. That is why I only gave it the average rating.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength, Speed

    Rated 5 out of 5 stars

    Great home router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace an old outdated unit. Recommended from the BB salesman. This thing is screaming fast and I also plugged in a printer and a HD for backup.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Amazing upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an older Cisco router and were very unhappy with the signal strength and coverage. We tried WiFi signal boosters, but it didn't seem to help. I finally decided to move up to the latest technology, and I am grateful I did. The WiFi signal now is almost equal to the signal coming off the router by cable. The difference is amazing. Setup was straight forward and simple, it should be easily done by anyone with a basic knowledge of technology. I highly recommend this device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this router because it states that this router will be great for up to 10+ devices. But it still has some lagging issues when playing video games and I only have 5 devices connected. But for the price its fairly decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    this router works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use with a microcell. My cable provider suggested I purchase this make and model. Although he had them available he said it would be a better deal to purchase at Best Buy. It works great for our wi fi and with the microcell and with or dish for streaming movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeds Expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hit or miss with WiFi routers and I was looking for something that was able to deliver the goods. I did not need an extender AT ALL with this router for my home and am able to get clear 5-bar signal in all rooms. Definitely worth the $$$. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very nice router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked it up, connected, and was browsing withing minutes. Netgear makes a really fine device here. Coverage in the house was spot on and performed as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to setup wifi for a specific area with a great signal, ease of connection and security. This router has provided all that we could ask for and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Great home router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router is fast enough and strong enough to power multiple laptops, tablets, smart tvs, ipods and smart phones. Easy to setup and takes little space on the desk surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value, and good performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this up as an upgrade, after not properly doing my homework on the last one. This had at the least all of the minimums I was looking for - ac router, dual band, gigabit LAN ports. Setup was easy, and it has been behaving as expected since. I did compare this with a few other brands and models at the time, and based on my current, and expected needs, this was the best value/performance available. Your mileage may vary depending on streaming content gaming, etc, but this has met or exceeded expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Great but need wifi extender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are too many wireless products in our family. I felt that this was a great product per best buy customer service but I still have breaks when I'm streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength
    Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Good Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great router, solid strong signal. I do occasionally have an issue where the internet is working and the router isn't aware of it for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Signal strength

    Rated 4 out of 5 stars

    Easy Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was easy to setup and does what it is supposed to do. I would recommend this to anyone who is looking for a reliable router with a strong signal.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 4 out of 5 stars

    Great looking and working router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and reliable, only thing is it takes my computer a couple seconds to connect just after sleeping. I don't know if it's the router, my Internet, or my computer

    I would recommend this to a friend
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