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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 506 reviews

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89%
would recommend
to a friend

Customers are saying

Customers love the AC1600 Wireless-AC VDSL/ADSL Modem and Router for its ease of use, strong performance, and wide range. Many appreciate the improved signal strength and the compact size, finding it easy to set up and use. However, some customers experienced compatibility issues with certain internet providers and occasional connectivity problems. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 506 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Modem/Router Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to set up and connect with multiple computers, TVs, and other items. It has performed very well so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little complicated to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Price was right. Very helpful staff!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great wireless system, it works great and was very easy to set. I would recommend this item to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for DSL users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Internet back up and running fast with this unit. Easy to use and have had no problems with internet since.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy install and works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally satisfied with this combo modem router to replace a qwest unit. Easy to follow directions for set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. Expensive. But it's all in one and I haven't had any issues with it. Super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to understand and installation was easy. The device works great and has a sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was easy to install and set up. I prefer to buy the modems instead of leasing them from the ISP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace my century link one, so bought this one. seems to work well and was fairly easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup. Great Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Follow the Netgear directions and your service providers directions takes 10 min at the most.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Researched ahead ofttimes to get compatible equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it brought it home and plugged it in and was really easy to set up . No problem. Works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to upgrade my modem and this one meets all the needs that I have. I have a lot of wireless devices and the speed of having multiple items on at the same time does not slow down. I am very happy with this product and I would recommend it to anyone who is looking for a new one.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and good modem for the money. I'm using it as a DSL router and wireless access point

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Buy ever (no pun intended)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I got this! It really helped my internet for Xbox and phone usage! Absolutely love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem/Router combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Netgear modem router combo. Best Buy staff very helpful with info. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and problem free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR - AC1600 Wireless-AC Vdsl/Adsl Modem and Router worked as expected and was easy to set up.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Didn't meet my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item proved hard to set up. I ended up with round after round of automatic support and when I did get a human they pointed back to AT&T. I got this modem/router to improve my gameplay on my Xbox one. My connection is actually worse than with my very old unit. I'm going to change to cable internet to see if that will work. I'm still using a netgear modem/router because that was the best option in the store. I've had my other dsl unit for a month and now I'm stuck with it. What a waste. I really think that the clerk in the store should have had been better informed and not suggested my first purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase by far has proved to be a huge upgrade from my old router,the speed is amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no idea what I needed, but once inside the store a rep was a ton of help and we decided on this item. Took some time setting it up without calling the company, but finally figured it out and got the router and modem working. Works great so far with Netflix and Hulu.

    I would recommend this to a friend
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