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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 506 reviews

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89%
would recommend
to a friend

Customers are saying

Customers love the AC1600 Wireless-AC VDSL/ADSL Modem and Router for its ease of use, strong performance, and wide range. Many appreciate the improved signal strength and the compact size, finding it easy to set up and use. However, some customers experienced compatibility issues with certain internet providers and occasional connectivity problems. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 506 reviews
  • Rated 5 out of 5 stars

    adequate connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Netgear modem/router failed out of the blue for no apparent reason without any signs of impending failure. I then purchased a significantly more expensive model thinking more $ would equal better. But there's no magic from the upgrade, providing adequate and equivalent signal throughout and around the house as did the cheaper model. Hopefully it will outlast the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was extremely easy. Took maybe 5 minutes. Highly recommend for Dsl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plug it in and call NETGEAR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Welcome to NETGEAR pamphlet was of little use for the novice. Called NETGEAR and had to tell the TECH to put on a new headset (could not hear him) and was still hard to understand due to lack of English skill and accent. However, excellent skills and got the job done and got the system up and running.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem router works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consolidated modem router easy to set up and saves having two devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked well when got it set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a terrible time getting it set up. Netware support was hard to understand and I am not a tech person. The first representative was no help at all. The next day I got another representative that walked me through the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Better wireless range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Easy install and very good wireless coverage and connect speed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xfinity recommend an upgrade for faster speed. This is what I selected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I think I got a very good deal. So far it is working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router works great and I never lose any signals..

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Just what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of electronics and needed the best and we got the best.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good , would recommend, great price too . I give it a 5 star

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router/wireless works really well. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to hook up...good price...works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value. Server and Modem all in one easy to set up and use unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great modem router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear is a great product. It is a recommended. Very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doing great faster and simple to connect help at Best Buy is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with centurylink. One of only a few, easy to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great. But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really the new modem. It works great, but I wish my Best Buy location had more options when I comes to DSL modems. I purchased this modem as a replacement for my original modem that was only a year old, that was covered by a protection plan, died. Since this was the only model my location offered I had to spend $180 on a new modem.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to setup good speeds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my place even outside. Get good thru put and easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this modem/router,works great and its digital, neat looking

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice netgear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say that netgear is very easy to use and affordable.

    I would recommend this to a friend
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