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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 506 reviews

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89%
would recommend
to a friend

Customers are saying

Customers love the AC1600 Wireless-AC VDSL/ADSL Modem and Router for its ease of use, strong performance, and wide range. Many appreciate the improved signal strength and the compact size, finding it easy to set up and use. However, some customers experienced compatibility issues with certain internet providers and occasional connectivity problems. The price point was also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 506 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Modem was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem appeared to work good except that I was told by Century Link that they could support any modem other than their own brand - so had to do my own installation and set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good router for the basic user. It does what I need it to and the price was pretty good. We upgraded to higher speed and this did support it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple and great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to set up and simple to work, works great any problems I have are fixed quickly by turning it off and turning it back on. Simple and easy

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem worked for our new Century Link internet, which was what I was shooting for. The range of it isn't perfect, but it works pretty well none-the-less.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem and router seems to have helped with my sons gaming.I use a tablet and we can both use Wifi at the same time without having to fight over it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    nice for a centurylink upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an Actiontec modem/router, and this seems to be a little more reliable for the Wi-Fi, and I like the genie feature, and it looks pretty nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    DSL Modem/Router works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Living in a rural area, our internet doesn't work the greatest and there aren't many options. We bought this modem/router hoping the update would make a difference. It did!! While things still aren't as fast as we'd like, this item helped tremendously.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been a great purchase. It set up fast n easy Its system it uses is very useful So far so good we will see how long it last

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Wireless modem and router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older dsl router/modem was bogging down and causing lag in games and general use. This this was a snap to install and set up. It's exponentially faster. I was going to buy a separate router and modem...this made for less cords and things to plug in.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works great With DSL.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Netgear - Ac1600 Wireless-ac Vdsl/adsl Modem And Router for my Computer for DSL. I replaced the old AT&T model that kept on crashing. Netgear runs much better, except AT&T DSL is terrible. I will be looking into Cable Internet very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The boost my Internet needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem/router was exactly what I needed. It was difficult finding one since I needed a dsl one but I went to best buy and they knew exactly what I was looking for. My Internet speeds have increased and it takes less time to load videos to stream.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this router saved my household. with so many devices utilizing my internet with the basic router that my internet servicer provided my internet would always disconnect and slow. once I purchased the Netgear AC1600 my internet problems were over.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new router and decided to get this ONE instead of using two. Set up was relatively easy, even for me as I'm a novice when it comes to doing things like this. After working out some internet issues with Verizon, Everything is Working great

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Works great based on my laptop and cell phone use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Netgear product works great based on my normal use age. It is located upstairs, but I see no drop off in performance when downstairs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router easy to hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was great and easy to hook up had to call customer support to answer a question and they helped me through my problem. I ended up having to return it because our internet speed wasn't good enough for the router to work correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great router for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dsl router went out and I got this one as replacement. The dual bandwidth is really good in our house considering our internet speed. The old router usually slowed around 10pmish but so far this one has been great with no drop out in speed.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this router/modem. we use it for the whole house and never misses a beat even though it is plugged in in out of the way corner.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    No interruptions!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I researched before I purchased because unlike the phone companies junky ones they rent you, it doesn't lose the Internet and cause irruptions in my security cameras and ecobee thermostat which is critical to my business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I let the sale guy help me choose this product cause without him I was lost, plus he help me save money. Instead of buying two different modem and router he said all in one would be​ better and it was. Thanks Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its much better than century link box they give you. More consistant with internet and all rooms get internet now no matter what.

    I would recommend this to a friend
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