Customer Ratings & Reviews

Here are my thoughts on the device. 5 Stars for Setup - can't get any easier than this. 5 Stars for complete wireless setup - absolutely no wires 3 Stars for wireless distance good reception, works well up to 50-60 feet, after that connection drops quickly so does video quality. 3 Stars for video quality, I would not call high-definition 1 Stars for field of view - states 130, but real world view is 90 two cameras barely cover 180 - see pictures 1 Stars for dependable recording - you must have a good internet connection that is up all the time - ONLY records to the internet, nothing local, if Internet is down, so is your monitoring. 0 Stars for other use - these cameras will only work if you have an arlo account, internet access, and the cameras connect to the base. 0 Stars for motion recording - motion recording only sets off when action crosses FOV, delay from motion to start of record, usaully equals activity has already moved out of FOV, or just get few of activity. 0 Stars for more than 5 cameras - you can only record to the cloud, more than 5 cameras you have to pay subscription. 0 Stars for monitoring - cannot actively monitor without running the batteries down very quickly. NO 4 camera constant monitoring, unless you want to spend $25 on batteries every 2 days. 0 Stars for simutaneous monitoring and recording - if you or someone else is viewing the camera feed live, it will not record any motion detection, the viewer would need to select record. 1 Stars for logging and viewing - takes about 2 minutes to get to live video feed. Far to slow to catch something in realtime 0 Stars for stated battery life - based on using the lowest video setting and very limited motion detection (5 mins per day)- no one ever would buy a HD camera only to reduce it the lowest settings. 4 Stars for Indoor Battery life, these perform well in a constant temprature. 0 Stars for Outdoor Battery perfomance indication, well below freezing tempratures, batteries will quickly report low or out. Must climb ladder, and re-seat batteries, to reset low battery warning. 2 Stars for Outdoor Battery life, iinstalled in Mar where temps -0 Batteries have lastest 1 month in a camera effected by pet traffic. 2nd camera seems to be holding up ok, 2 months. I have tried multiple WiFi Cameras, these work comparitively well, much easier to setup and use. After trying many WiFi cameras was going just bit the bullet and get a lorex, swan, or q-see system, then saw the Arlo. Wish I just went with my original choice of a wired system. This system is perfect for the NON-serious security monitoring. Not meant to replace a video recording system.

I bought these cameras for my vacation condo in Florida which doesn't require constant video recording like i have at my primary residence. These do a great job and allow me to check in while I'm away. Running wires in a condo would be a nightmare. These cameras are completely wireless, which is perfect for my needs. I like the fact that when i leave i can setup the cameras on their magnetic mounts inside the condo and when i am staying there i can remove them. Reduces the Creep factor (don't like being watched in my own home). I can't give you solid feedback on battery life yet i haven't had them long enough but initial impressions are very good. Issues-Recording on motion sometimes doesn't trigger fast enough. Eg. when i walk out of my elevator into the condo the system snaps a picture and emails to me along with starting video recording(10-60 seconds) and sometimes nothing is there. i am hoping this will be fixed with a software update . 8/10 times it works perfectly. Setup is super simple. Image Quality - 7.5/10

Very easy to install the delay for recording is a little to slow. Batteries are to expensive, I expect to pay 80.00 to 100.00 to keep the camera's up and running for a year.

After searching for a complete wireless home monitoring system I FINALLY came across the Arlo system online on their website. I had no idea that the system was sold in stores until I went to Best Buy in search of something else. I bought the 4 pack camera set that came with the hub. This was the easiest system I have ever set up. It took maybe 10 minutes to sync the 4 cameras. The hanging brackets are magnetic which makes hanging them and adjusting them as well. I have only had them around a month so I am not sure about the battery life yet. I have it set to send texts and emails on a set schedule when motion is detected in which it then automatically records 10 seconds. You can also go online or the app and view and take still shots. I can't tell you how much I love this system!!!

The Arlo Smart Home security system is a great option for those who don't want or can't set up a wired system. The options for outdoor use and wireless capabilities are the main reasons I opted for this system. Yes, that means some limitations such as quality (not as good as Nest) and a little bit of lag time between motion detection and recording, but those are issues I'm willing to accept given the low-cost and ease of setup. There are some bad reviews for Arlo, but one needs to research the capabilities of a system and its limitations before purchasing and becoming disappointed.

These cameras, although they have no sound, we're extremely simple to set up, extremely easy to place ( and the magnetic mounting against any metal object is a great touch ), and work fantastically. Yep it's pretty good, the notifications are fast, and the video is very good quality. The fact that they are wireless, and only require changing batteries every six months is their main differentiator. This aspect alone makes them an excellent choice for someone looking to put a camera up (or cameras) without the hassle of wiring. If you can live without sound, this is the camera set up for you.

The camera is easy to install, no cable attached, instant notification of motion detection. The only drawback is how quickly it drain battery.

This camera is so easy to setup and use, no wires to run, no hassles, clear video and/or pictures, easy to monitor via a cell phone app or via a desktop/ laptop computers or a tablet. I highly recommend this product!

Small business owner here. Bought these cameras to put in my shop as a theft deterrent. Love how the 2-pack comes with 4 mounts, can put them anywhere in the store and alternate positions/fields of view simply, they attach magnetically. Love that I can view remotely from my cell phone app, or review any recordings from the past 7 days, and save them if need be. Only complaint is that the kid who helped me to choose these said that the batteries that come included in the package would last about 6months before needing replacement, they didn't even last 3 weeks. Include some better quality batteries, NetGear!

I read a lot of reviews about these and most of them were really good, a lot of people recommended this product. I purchased it because of the ease of installation, I'm not a handyman by any stretch of the imagination but these took me 30 minutes to setup 3 cameras around my house. Great picture quality, and easy to use the app and the notifications are almost instantaneous. However, it doesn't always work. I have a camera set up pointing at my driveway, my front door, and my back door. The first morning after I set it up, I walked out the front door and to my car in the driveway, walked passed two cameras, and neither camera recognized any movement, but throughout the day I got multiple notifications about cars driving down the road. My cameras are set up perfect, so it's not that, it just doesn't work all the time. I pulled in my driveway and walked up to my front door, and nothing went off. A solicitor came to my front door, nothing went off. I let my dogs out the back door, nothing goes off. It seems to be very picky on when it goes off or not. It has no issue alerting me my neighbor left for the store, but doesn't alert me when someone is at my front door or pulling in my driveway or walking in my yard. I messed with the sensitivity settings and that did not help, only received more notifications about cars going down my street. Good idea, but not perfect.

The cameras are beautifully made and the app is just subliminal. Thnx Arlo hopefully I will upgrade to the new ones next year.

Very easy to install and the HD cameras are high quality

Read lots of reviews as we wanted a reliable home monitor for recent burglarys in the neighborhood. It is reliable, but not what I expected. It is difficult to setup, causes frequent false alarms, and picture quality is good but not great. We have weird schedules so its hard to use the automated system, but we rarely remember to turn it on manually. There are times when the object it picks up to start recording is back out of the picture by the time it starts recording, so you see nothing. My biggest disappointment is the HUGE table top router it requires to run and must be hard wired to your network. I also cant figure out why Netgear does not offer other home security equipment like door/window sensors or sirens that can be added on to the Arlo wireless system. You would have to buy yet another hub to operate additional security systems. The fact that this camera system was completely wireless is what sold us. I would hold off to see if they develop a better system with more add on equipment in the future, which they would have to do to compete with Samsung and iSmart systems. At this point we just use it to monitor the kitty when we are away, and there are cheaper/better options available for that purpose. C'mon Netgear, you can do better.

Are you excited to have completely wire-free camera system? I was too, until of course I was spending $40-$50 every other month on new batteries. Since using about 2-3 sets of batteries I decided on buying some authentic rechargeable batteries (made for arlo cameras only). They were excellent and couldn't of been happier with my $90 purchase for 16 rechargeable batteries. Since using these cameras about 8 months I've discovered the motion detection works, sometimes too often but always too late. They won't even triggered when I'm standing directly in from of camera. So, after reading how they work, these cameras only detect new objects coming in to the screen from sides. Weird but seemed like a cheap software. But, my main concern is when checking these motion notifications or the live view via Arlo mobile app. Every single time I attempt to view these cameras in live view or check out the motion alerts is that the camera can't stay connected more than 5-8 seconds, as you can see for yourself in my photos. Not only do I seem to have connection issues with the app, the cameras are literally only 15-25 feet away from the base station. I just deal with the issues every day and try not to let it bother me, even after 2 or 3 attempts. No customer should need to worry, especially if there's someone lurking around the home. The worst thing to encounter would be connection failures if something were to happen and you missed it. Lately these Arlo cameras haves been OK since the new batteries, but the newest issue is that I've now been plagued with the pink camera issue. A well known issue from Arlo support blog. I just randomly got it and luckily I am still under 1 year warranty and they were able to send a replacement and told me that we waived shipping costs for your replacement, LOL. Wow, I'm feeling blessed up to this point. But wait there's more. After receiving the replacement camera fairly quickly from FedEx, I open the package and see multiple scratches and dents on the outer casing of my new replacement from Arlo. I thought for sure they would send a new camera, but I was 100% wrong. I'm simply upset to say the least and after doing plenty research on outdoor cameras, Arlo was definitely not the 1st or initial pick, but we decided to go with Arlo during a holiday deal for about $350 ish. Like the saying goes "cheap is expensive". But, actually Arlo pro products are simply outrageously priced. Now the saying doesn't make sense, or are big corporations again taking more advantage of the general population. Oh I forgot to add that when I opened a case regarding my pink camera, I didn't hear anything back for almost two weeks & then decided to check up and get the status. After calling in it was discovered someone had closed my case and the issue was somehow resolved. Man, good thing I got back to them before my 1 year manufacture warranty expired. Be careful and do your research. That means checking reviews on multiple websites, not just the websites Arlo pays people to submit reviews on. Overall, I'm now reluctant to return my new camera for a refurbished one. I guess I have no choice this time now that I'm in the hole for more than $400 with everything. But, I certainly have a choice next time when shopping for outdoor surveillance systems and I'll likely disregard any/all Arlo coupons or deals at this point. No more headache and I work too hard for my money to just spend it on same products year after year. I just want a camera to last me at least 3-5 years before having to upgrade. All the best to you folks. PS) Do not put a review unless you've taken the product home and used it for at least a few months. My god!

This is a good system, but you have to replace batteries, or by special rechargeable batteries and charger specifically for these cameras. You can't use their solar recharger with these. If you buy their more expensive cameras, you can use solar, get a sharper picture, and some even have 2-way sound/talking. This is a good system though, works on wi-fi, but batteries are expensive.

I've had this system in place for almost 3 months now and it works flawlessly. It took a bit of fine tuning to get the motion sensor settings at the correct level, but after a few days it was perfect. There are a ton of YouTube online videos for Arlo that you should look at before you buy and install the system. Getting ready to purchase the 5th camera you can add on the free system, whoop!

Great hd camera quality at night or day. Easy to use and captures great movies with the one we put att he hummingbird feeder

I researched cameras for a while before purchasing Arlo. The best feature I love about Arlo is that it is completely wireless. Since it is battery operated I bought some rechargeable batteries. You can place the cameras anywhere the wifi reaches. Since they are weather proof outside is fine for them even in the rain. It keeps up to 7 days of recordings for free. If you want more days then you pay. If there is something I want to keep forever I play it on my computer and take video with my camera. Or I can screen shot a still picture on my smartphone too. Programing it is simple with the settings. When there is motion you can either get a notification on your smartphone, get an email, or you can have it just record for however amount of time you choose for each camera or all of the above. You can also set how sensitive you want each camera to be. You can check what's going on at your home anytime with your smartphone. With all the other systems they may say they are wireless but they mean wifi. You still have to plug them into an outlet. That limits where you put your cameras. With Arlo the only plug you need is by your wifi for the base. The cameras have clear night vision and are very wide angle.

The system is very easy to hook up and set up but kind of hard to figure out how to adjust how long to record and the distance to start recording. It seems like they should kick on a little faster and start recording faster than they do and a lot of times I get a blur picture sometimes it doesn't even show me moving so I'm not real sure yet still learning, but they are very easy to install and have a great picture when it works right ( I would like to know if I can still go over and get the two year replacement on the extra camera I bought on January 22, 2017 or is it too late? )

The convenience can't be beat as you can place them anywhere you want. I placed it on my front yard overlooking the main door and driveway. Battery life isn't bad at all. I set my arlo to 15 mins of video recording (motion sensor) and I believe I had it for a month now and the battery indicator is still full. The reason why I didn't give it 5 stars is the fact that motion detection isn't consistent. Sometimes the camera detects motion right away and sometimes very late. Overall I will still recommend it.