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Customer Ratings & Reviews

Your price for this item is $343.99
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The comparable value price is $429.99

Customer reviews

Rating 4.4 out of 5 stars with 1271 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk AC3200's ease of use, performance, and extended range, with many praising its strong signal and reliable Wi-Fi. Positive feedback also highlights the improved internet speed and coverage. While some find the device expensive and large, most users report a significant reduction in lag and buffering issues after installation. The setup process is also generally considered straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 1,271 reviews
  • Rated 5 out of 5 stars

    awesome cable modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best investment i have made in awhile... wireless signal is so strong outside that my cell phone and tablet pick it up more than 100 ft away.... no more buffering when streaming TV now either.... gave Spectrum back their inferior modem..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can use several devices at one time. I bought this thinking it would help with connection issues. Come to find out, Comcast keeps losing the signal to the house. If not for that, this thing would be awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    As of 2016 still no IPv6 support oddly.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No IPv6 :c Excellent coverage though, I'm in an extremely old house with tons of pointless doors and rock and lots of metal ductwork and this helped.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Husbandrew,

      Thank you for your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONCE THE SYSTEM IS SET UP WITH THE INTERNET COMPANY, IT NEEDED TO BE CHECKED AND POWERED ON BY NETGEAR TECK SUPPORT AND FROM THERE ITS THE MOST EFFECTIVE ROUTER MODEM EQUIPMENT FOR THE ENTIRE HOUSE. OTHERWISE IT WONT WORK WELL.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no expertise with this type of equipment. Recommended to my son by an excellent Best Buy representative. I replaced an item that failed. Decent price and have had no problems since it was installed.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 3 out of 5 stars

    It's ok

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Signal definitely hits the whole house. 3 stars because it drops the internet connection alot and connecting to it is sometimes a hastle

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Daito,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061156/How-can-I-troubleshoot-my-cable-modem

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 4 out of 5 stars

    Wifi runs smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything runs better but it electronics disconnects at times and we have to restart the modem for it to reconnect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent router/modem

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was tired of having a modem and a router so finally decided to give these a try. The range seemed a bit lacking but still got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI really reaches out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I'm impressed. Seems my WIFI now reaches to one of my outbuildings that is about 50 yards from the unit and going through 2 walls. And my laptop is responding like I am right next to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Connectivity has never been better. I used to have spotty connection until I invested in this bad boy. Wish i would have bought this one from the start instead of going cheap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dropped packets from Mediacom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I have a superfast cable connection but video chat was sketchy (majorly needed to be good in this time of quarantine) Sooo, I got this and now I am getting the speeds I paid for AND no dropped packets. Total game changer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality & Speed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grabbed this to replace my Xfinity leased modem and have been very happy. We stream, play online and do tons of video conferencing - all without skipping a beat. Highly recommended.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Netgear

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turns off at random. Would not recommend this for anyone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my internet speed to 1gbps down, and I needed a 3.1 docsis modem. I don't like being technical, so I'll say that it is working great so far. I only wish that I didn't have to pay as much for it as I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a few years now. Still going strong. I was having wifi drops about a year in, but honestly I think those drops come from service probiders and not the router/modem.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Modem-router

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Have not had to reset as offten as the ISP provided ones. Had better Wi-Fi routers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice modem router modem combo.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome router modem combo. All the reviews said it was easy to set up. But not for me I had to call netgear for help setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricy, but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most expensive one that the Best Buy store had after frequent frustration with my five year old modem, but now I have no disconnects. The only real downside since I live in one room is that the lights make it hard to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the cable company's modem.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some trouble setting it up with my internet provider, but once I got it up and running it was much 100 times better than the modem that the modem they provided.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    BEST BUY IS THE WORST BUY!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE EXPERIENCE I WILL NEVER FORGET!!! I was just recently diagnosed with a rare and aggressive cancer, went through some major surgery, and am still healing from all the crap I have had to go through. Looking to save money on bills, I decided to purchase my own modem/router. Of course since I have Comcast, they only accept a FEW third party modems. The C7800 offered the best option to last this family years to come. I ordered this C7800 from Best Buy for the full price of $370.00, than soon after I purchased this modem/router, I fount it over $100 cheaper on the Netgear site! Since Best Buy has a PRICE MATCH GUARANTEE!!! LIES!!!! I was told "Sorry but we can't price match you on THIS specific product", with NO explanation as to why, I was advised to just return the Modem once received, and place my order WITH NETGEAR! I did as told, and now I am out $435.00 for the next SEVERAL WEEKS! I returned the package Via UPS STORE DROP OFF 0/23/2020. Best Buy received the package back 04/27/2020, yet WILL NOT ACKNOWLEDGE receipt of the package until the warehouse pulls their heads out of their rears! I was told my refund will take THREE WEEKS! NEVER AGAIN!!! WORST BUY!

    No, I would not recommend this to a friend