Customer Ratings & Reviews
- Model:
- C7800-200NAS
- |
- SKU:
- 6345937
Customer reviews
Rating 4.4 out of 5 stars with 1271 reviews
(1,271 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the Nighthawk AC3200's ease of use, performance, and extended range, with many praising its strong signal and reliable Wi-Fi. Positive feedback also highlights the improved internet speed and coverage. While some find the device expensive and large, most users report a significant reduction in lag and buffering issues after installation. The setup process is also generally considered straightforward.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very reliable and great modem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up and met the needs of my Wi-Fi provider.
I would recommend this to a friendRated 3 out of 5 stars
Might be good?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's hard to say whether this is a good product or not. It has amazing reviews but didn't work with Cox Communications when I hooked it up (at least in my particular situation it didn't). I had to return it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Paragon240,
experience is important to us. We are sorry to hear that you had a difficult first experience with this product and returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you
Rated 5 out of 5 stars
Awsome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coverage around my house, swimming pool, and shop.
I would recommend this to a friendRated 5 out of 5 stars
Good for my home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item is a great upgrade feom our previous one.
I would recommend this to a friendRated 5 out of 5 stars
Perfect Router for my home
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemless connectivity throughout the home and no dead spots
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome buy the warranty just incase they die 2 to 3 years
I would recommend this to a friendRated 1 out of 5 stars
Netgear is the worst
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst product I've ever bought tech support sucks
No, I would not recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great product but it wouldn’t do what it was meant to do. At first I thought it was my ISP that wasn’t providing 1000 mbps... but I switched out the modem for one of my ISP and it worked. Possibly a bad modem?
No, I would not recommend this to a friend- Cons mentioned:Price
Rated 2 out of 5 stars
Costly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive and not that good results Cheaper product has better results
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Works well! Great support too. Easy to set up
I would recommend this to a friendRated 5 out of 5 stars
rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item to purchase. I would recommend. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Works great with my Xfinity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has really boosted my wifi signal and it looks great!
I would recommend this to a friendRated 5 out of 5 stars
Great piece of equipment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a little work getting it set up. But works well.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Not compatible with Worcester Charter ISP.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed. Purchased to replace an 8 yo modem/router. Spent over 1 hr trying to set up. I finally had to call my ISP and found out this was not compatible with our local ISP. Even though it says it is "backwards" compatible it is not. Returned to BB and had to purchase the next lower model. I can't really comment on quality and value since it could not be set up with my ISP.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Works like a charm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problems. Works fine. Got it mainly for streaming.
I would recommend this to a friendRated 5 out of 5 stars
Doing what it's suppost to
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality equipment. Doing what it's suppost to
I would recommend this to a friendRated 5 out of 5 stars
Works great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to hook it up and register it, but we’re very easy.
I would recommend this to a friendRated 3 out of 5 stars
Router can’t be used with all internet services.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like a good router but netgear had horrible customer service and couldn’t figure out why my router was not connecting to the internet. Long story short it wasn’t compatible with my local cable company.
No, I would not recommend this to a friendRated 1 out of 5 stars
bought just 26 days before - not working anymore
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This device is dead which was boutgh 26 days back, Netgear unable to fix it and told to return the device to BestBuy, but bestbuy cannot take it back because it is over 14 days of purchase date (bought this 26 days back). Spoke to Netgear again, they said they cannot provide cash back..but instead they will replace the product. Now I need to sent the defective device on my shipping cost to Netgear and once they receive it and they will the new one ( not sure how long the new one work). I lost my time , tired of talking to netgear, bestbuy....worst monday ever i had.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Suresh,
Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.
Thank you.
Rated 2 out of 5 stars
Not worth the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m sure this is a good piece of equipment based on other reviews I read before purchase. Except our particular model always dropped our internet (even wired Ethernet connections). Netgear has a Nighthawk application that is used to troubleshoot their Nighthawk series devices however this one is not compatible with it. Save yourself the money and if you don’t need/pay for Gb speeds just buy the C7000v2.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi MCap,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you.