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Customer Ratings & Reviews

Your price for this item is $343.99
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Customer reviews

Rating 4.4 out of 5 stars with 1271 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.4 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Nighthawk AC3200's ease of use, performance, and extended range, with many praising its strong signal and reliable Wi-Fi. Positive feedback also highlights the improved internet speed and coverage. While some find the device expensive and large, most users report a significant reduction in lag and buffering issues after installation. The setup process is also generally considered straightforward.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,271 reviews
  • Rated 1 out of 5 stars

    Would not recommend

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about 1 week After that we couldn’t get anything.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    terrible

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    poor does not preform like says it will. need to return it

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi c7800,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you " How do I troubleshoot my wireless network?" To find this resource, one of many others, please login to MyNETGEAR and click support.

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Piece of crap

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product buy doesn't work and store wont take back.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi colleen,

      Thank you for the review of your Nighthawk modem. We understand that you have been having a difficult time with your modem and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. They will be happy to help.

      Thank you.

  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Hands Down The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the Best Modem/Router Combo for everything this is the one you want. I would add a picture but sadly I had to return it cause my parents as well as my wife would put papers on top of it which caused it to burn out. I recommend this to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Totally worth price!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never give 4 / 5 stars ⭐️ but this product is definitely worth it. Netgear Nighthawk is an ABSOLUTE BEAST! Many reviews complain about price but keep in mind, it’s a modem / router combo! So just think of it as being $200 for MODEM / $169 for router. Like many others, was sick n tired of renting modem/router from ISP so I thought of this as an investment which would pay for itself by month 15 of a typical 2-yr agreement. (XFINITY rents their XB7 gateway for $14/$11 or $25/month) so this decision was quick. As for the unit...easy instructions, easy set up & self install. My whole house has excellent coverage thanks to the antennas. No dead spots whatsoever! Also I love the four Ethernet ports for hard wiring. I simply ran a new CAT6 ethernet cable from my Nighthawk to my laptop—I’m always pulling around 790 Mbps download & 75 Mbps upload . My plan from ISP calls for “up to 1.0 Gbps/1000 Mbps download & 35 Mbps upload so on the upload side—I’m WAY over advertised speed and I love it! Note: It’s ALL about THE upload so if you do a lot of live streaming like me such as your own YouTube channel... it’s all about the UPLOAD! That’s precisely why I got the gigabit plan-FOR THE HIGH UPLOAD SPEEDS!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for 5 years and is still working perfect!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent router. Still using it. Speeds and connectivity still good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FirmwRe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem no way to update firmware out of date

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid as a rock!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest Xfinity modem right out of the box and setup is simple. If you have gigabit ethernet and a lot of wireless devices buy this device. It will eliminate bottlenecks and save you hours of management headaches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worked great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a few years, now it’s no longer available.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Very happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, straightforward setup, much better range and speeds! Very happy with purchase. Pricey but you get what you pay for

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid cable modem/Wi-Fi router combo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid cable modem/Wi-Fi router. I used to have a separate modem & router setup, but with this it's all in one, which I like a lot for the simplicity. Also my previous cable modem couldn't do 600 Mbps download speed, this one can do that (and much more!). I did have to call Comcast to make it work with their system, but besides that the setup was painless. Also the Wi-Fi signal strength is great, much better than my old router!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    NETGEAR AC3200 Router/Modem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase of the NETGEAR AC3200 Router/Modem. My experience at the Boulder Best buy store was outstanding. My Best Buy advisor was extremely knowledgeable on this system - great job - greatly appreciated!! It was fairly easy to setup and my devices are definitely running much smoother with faster speeds as I had hoped for. Again thank you Best Buy and NETGEAR!!

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    So much hardware, such poor software.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst system. Had to return the unit 2x. Spent easily 20 hours trying to get this network to have acceptable coverage. Gave up and went with Eero. C7800 Was not compatible with their latest mobile app until this month. Forced users to use a web interface. Signal coverage was terrible compared to EERO. And dont get me started on their extenders. Everyone of them with their own ip address and setup. EERO kills this product. UI and support are unparalleled.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had this router for several years now. It works majority of the time but we have had it completely drop signal more than a few times.

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi TheDude,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 4 out of 5 stars

    Good unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a good unit so far. A little over 2 years of ownership and Ive only experienced a few minor hiccups (fixed with software update). The interface through the web and app could use to be improved. It works for about 6 high bandwidth devices (smart TV, phone or laptop). Once you get past 6 is really starts to slow down on wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not regret this purchase at all. I have 3 gaming PC's, 3 tablets, Alexa, 4 phones, and 4 TV's all pulling internet from this Netgear. I test my internet speed a lot, and have yet had a 5G wireless speed come in at under 400mbs on my gaming PCs. I honestly am impressed with this Modem/Router. When I say 4 TV's. All 4 TV's are smart TV's and only use streaming services. Not one has a cable to it other than the Power cable. I use NO hard lines from this Netgear. All devices are wireless and this Netgear makes it all possible.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very good but too expensive can go further and be quicker and better

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Great router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 4k square foot home and this router still has a full signal at the complete opposite side of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 2 out of 5 stars

    Great at first

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the first few months this thing was great. My brother had speeds just as fast as my LAN speeds. Here comes the but though. The wifi/internet started to randomly drop and it would takes ages to come back online. I'm almost positive this isn't a Spectrum issue as other users have had this issue while using other IPs. Not sure how to fix this problem, besides unplugging and plugging it back in, but if it didn't drop the internet every few days then I would rate it 5 stars. Since I never know when I'll have internet and the price being so high,only 2 stars.

    No, I would not recommend this to a friend