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Customer reviews

Rating 4 out of 5 stars with 101 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Signal Strength

    Rating 4.1 out of 5 stars

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Cons mentioned filter

69%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 101 reviews
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this you are needing a boost to certain areas of the house. Easy to set up and app is really easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Works good at first! But then watch out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for about 3 months now. Worked great the first 8 weeks, now it's been nothing but a headache. It constantly drops connection, and last night was on the support chat with spectrum for 2 hours. After going through absolutely everything, the only issue we could come up with was that the mesh system is garbage. DO NOT BUY THIS SYSTEM! The price is right, but I'm going to be going in a different direction. I've always used netgear, but this has really turned me away from using their products

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great coverage and ease of setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was using the old extender for my Wi-Fi, I really like the ease and bandwidth of this Netgear platform, and it has a wider coverage than my old system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never try buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to find what you. Easer returns I have never problems.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great box

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great box does it’s job will go fare range pick up good.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi system I have ever had. Great range the whole house gets wonderful service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this product. It worked initially but soon would not recognize Apple devices. After calling customer service and spending two hours on the phone, they rest the router remotely and it worked with out Apple devices. Within 48 hours it stopped working with all our devices. After another two hours on the phone with customer service, it resumed working. The over the next week, approximately every 48 hours, it stopped working. Cusotmer service was never able to figure out why the router kept conking out. I am returning it to Best Buy and buying another brand of router.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out the wifi extender from nighthawk, returned it and bought this. Replaces your router and gives you two satellite "routers". Each satellite has a cat6 port so you can hardwire a device and use the full potential of the wifi. Im very pleased with how easy it was to set up and how well it worked once it was all connected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cheap build quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They seem very cheaply built, bu they at least worked for the emergency situation we had.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keeps disconnecting

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have ongoing connectivity problems with this router. I don’t recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Horrible!!!!!! DO NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds drop really bad and it disconnects horribly all the time. Drops signal and it says you can switch between the different routers depending on where you are but isnt always acurate. The network split for smart robots and cameras cause they take 2.4ghz is horrible!! 5ghz doesnt even work half the time and my cameras disconnect constantly. Netgear makes some good stuff but this is a disappointment.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi CorieAnna,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with the speed and connectivity of your MK73S. We recommend checking out this troubleshooting resource: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.

      If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Mesh Wi-Fi six best system for a two-story 1800 sq

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices have drastically improve the Netgear connectivity network within my two-story home. Previous route did not cover the entire square footage and off-line was the usual mode of duty.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Its kinda bad !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well we set it up and it didn’t work the way it was supposed to and had to reverse set it up and the WiFi is still poor with it ! Had called for help on setting it up properly and that got nowhere! They were happy to take our money and that was it !

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was returned without being used. It was far too complicated to set up. The instructions said to go on line to see how to install, but without the modem to get on line one cannot get the instructions. The very minimal instructions included were no help.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Stay away!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good! The satellite boss constantly lost connection to main box. Even the main box, with Ethernet cable to tv, constantly had issues. Since we switched to TPLink Deco we have had NO issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Cuts out constantly, complete garbage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give this zero stars. It was a waste of a couple hundred dollars. I live in 1200 square foot apartment, so with satellites connectivity should be no problem especially given the rating in the documentation. My wifi connectivity is so unreliable and both satellites are constantly disconnecting. Support has attempted to be helpful but you can't help when the product is abject garbage.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good when working 40% of the time

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever. The system works well but after some time in the evening it stops working and only 1 satellite works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a descent product and helps boost connectivity for our internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Drops connections, bad range

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible, like the other review states it would drop connections like crazy, especially on my desktop. Had to disable AX features for some reason in order for it to stay stable. Would return it if I could still, please don't buy this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated. In setup the instructions did not say you had to set up an account before installing.

    I would recommend this to a friend
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