Customer Ratings & Reviews

Always been a fan of NETGEAR, but unfortunately someone in my household purchased a different router that caused issues with my wireless headset so I had to take matters into my own hands. I purchased a new NETGEAR router and the issue went away while improving every device in our household. Would 100% recommend netgearto family and friends

I ended up returning this for the high end model RS700s. My daughter complained that the internet was slow on her apple device and I had trouble setting up some of my streaming boxes. I set up the RS700S and it is a lot better. No issues at all and it is very fast.

Great product, great for household with a lot of kids and tons of gaming.

It’s able to handle all of my devices smoothly. Lots of protection

Works fine, setting up on the app didn't work so I had to set up the old fashion way

NETGEAR has been a stress reducer for me. I work from home and since having switched to NETGEAR I have not had any drops in my internet/wi fi. It's sleek size fits perfect in my smaller office space.

Have had router for a month now. Run 20-25 devices smoothly. Couple devices even connect to 6g. I am really pleased with performance.

I work from home for a major hospital system, this has helped to keep increase my ability to chart quickly, increasing my productivity

This router has exceeded my expectations it just needs a QOS added to it

Have 2.5g upload and download fiber optic service. The router out of the box handled the download speed but upload speed has never seen over 700mbps hardwired. (When i bypass the router and hardwire directly to my PC I'm getting 2.5 gb up and download easily.)The wifi has also never been over 1gb. I purchased this in August and netgear customer service has strung me along ever since. They promised me this is a software issue on their end and that a beta firmware issue would fix it. Fast forward to almost December (and outside the return window) 2 personalized beta firmware updates later and router is performing worse than ever. Definitely got screwed on this one.

The Netgear Nighthawk RS500 speed is great but range is awful. 50 ft from router and signal is lost at -70dBm. Also, very little minimal setting options. If you are the type to be able to customize settings, this is not for you, best to get Asus or TP Link.

Good Experience Helpful Employees Good Selections Tidy Store

Has been working good reaching good speeds on wifi

this thing is worth the money! way faster gaming speed just from this device alone!

Yes, the router was relatively easy to set up, although the GUI in the phone app is very slow to respond without any indication that it's doing anything. This was using an iPhone 16 Pro Max. 1 - the WiFi is inconsistent - devices keep getting dropped off the network at random. 2 - I was managing the router from a laptop, and at one point the browser popped up a message that there are too many devices connected to the router and you need to pay for their monthly service to get up to the 200 devices advertised (they never mentioned having to pay a monthly service to access something you shell out $400 for) 3 - Upon this message, my laptop was disconnected from the network. I used another laptop to connect, and found that the router blocked access to the first laptop because of the 20 device limit. So the router is going to randomly drop devices off the network if you happen to have (for example) 23 devices. This is unacceptable behavior for such an expensive piece of equipment. I will be returning the device as soon as I'm able to.

Netgear's privacy policy is ridiculously long and virtually incomprehensible, yet you must agree to it or return the router. So what are they hiding? How much of your personal browsing and email information are they selling or sharing? Only a Wall Street lawyer knows - and Netgear definitely does not want YOU to know, I returned the router.

Works great, reached the far corner of my house that had trouble with wifi.

Works as advertised. Very happy with this product.

After updating my Nighthawk router’s firmware, several devices stopped connecting, and the device name database became corrupted, a known bug that Netgear has yet to resolve. Despite spending hours with Netgear support and opening multiple cases, their only fix was to downgrade the firmware, which resolved some connectivity issues but not the database problem. Support offered a trial firmware, but communication stalled and my cases disappeared from their website. This issue has persisted for over six months without resolution. I recommend avoiding this router and choosing another brand that better supports its products.

Best wifi router ive owned & the app makes things better!