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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 35 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 35 reviews
  • Rated 5 out of 5 stars

    Effortless Setup and Control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly pretty impressed with this product. Effortless connection and the Orbi app is very intuitive for administrating the SSIDs, password, frequencies, and parental controls. The parental controls are very impressive and easy to setup and review. The profile assignment to handle the different devices and IP addresses works pretty well. I love that I can remote access the account and make changes even when I'm not using the local WI-FI connection. Remote IT access through the App is a gamechanger for people who travel for work but still need to support the family while away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding speed and power!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Orbi 770 Series as my Nighthawk was at the end of support, this was a 2014 model. So I did a lot of research and determined this was the best choice for me. Set up wasn’t complicated and setting up the satellites was too easy, literally power them and that’s it. My speed is unbelievable! I decided to record my speeds before I took the older router (2014) and Download: 193 Mbs, and Upload: 198 Mbps. The Orbi Download: 673.70 Mbps, and Upload: 469.87! I knew throughput was going to be “better” but this blazing speed is unbelievable. I’m glad I received a courtesy email from NETGEAR letting me know my Nighthawk was at the end of it’s lifecycle, otherwise I would be using a device that might be compromised and not know it and be prone to hacking. Best investment I’ve made so far in tech, and you know sometimes it’s a gamble, but not this time! I’ve been a fan of NETGEAR and this company has NOT let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Orbi router at my place of work so I already had the app. This was sooo simple to add to my app which set everything up in no time and now I have one app that manages both my home and work routers. Im on a 1gb plan and am consistently getting around 700mbps on my phone via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 770

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy set up. Router has excellent signals and made of high quality materials. Distribution throughout a large house with perfect reach to all rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lag no more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strength and speed from wifi 6 to wifi 7 way better. Just switch from cable internet to fiber. Yes, all of my smart electronics are alive. Also you get the speed you paying. Would buy the 900 series but way off my budget. But highly recommend this Router plus 2 satellites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and installed this mesh system to upgrade and replace our first gen Google mesh system. We have a 5000sq ft house and had to purchase 2 additional satellite units as well. Install was a breeze. The app is also nice and will show signal strength to devices so you can change around your satellite points. Only con - the size of the satellite units are quite large. We were use to the smaller Google points that are easy to tuck away out of sight - not the Orbi units. Overall a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add to WiFi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Wi-Fi set-up. Easy to add on to existing equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi and the nodes connect seamlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi system works amazing. With beam forming you loose very little actual download speed and ping remains very low. Sub 15 ms and that going through several walls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whole house is covered and secured loved the product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product, annoying setup.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the mesh system was a awful, but once it was up and running, it was great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an Asus router instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App doesn’t connect to the device. Unstable connection with router. Definitely will never recommend a NetGear product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops connection with randomly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops connection with randomly with router and needs resyncing. Coverage is not as good as the 5-year old google mesh it replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wi-Fi 7 system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal from the Orbi 770 Series is really strong throughout my whole house, even in spots where my old router couldn’t reach. Setup was super easy, just a few simple steps following the Orbi App instructions. Performance and coverage are outstanding, although the system isn’t cheap, but definitely worth it for the speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was incredibly easy to set up, directions were very clear. It covers a very large part of my home and I have no complaints. Would definitely recommend to anyone who is thinking of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently bought this product as I was having issues with $1000 dollar mesh system that was loosing internet speed everyday until the system had to be restarted to get back to original speed. After restarting that router multiple times per week, I bought this router that was $300 cheaper and I’ve had no issues whatsoever. I am getting consistent 1600 MBPS download and 350 MBPS upload throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 770

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the Orbi 770 to replace an older Google Wifi system. Set up was fairly straightforward, and have had no issues other than the satellites are sometimes a bit finicky to get good signals in distant areas around the house. Otherwise, super fast and reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live in the mountains and rely on WiFi because cellular is hit or miss. When we do get it, it’s a pretty weak signal. We had an older model Orbi at our previous residence and it was great! But we were pleasantly surprised at how much faster the Orbi 770 is! We are very happy with our purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fast Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older NETGEAR Orbi mesh system that worked flawlessly for years but now I increased my internet speed and the old system wouldn’t flow the speed but this new system is amazingly fast with perfect signal to every device and to also have the IOT network on top of the normal network and guest network is great for the smart home devices. I would highly recommend this setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome Upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently replaced our older, and much outdated, mesh Wi-Fi system with the Orbi 770. The speed difference has been outstanding, and reliability is much greater, even on the wired devices. We chose NetGear as their equipment always allows for far greater customization than other brands. We have a fairly complex home network, and other "plug-and-play" systems lock out the critical features required for proper operation. Installation had a couple of challenges, but nothing that was too difficult if you read the screens properly. Once it is operational, the ability to access the advanced settings via a web browser is fantastic. It was worth the extra money to get the 770 series, and we are very happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system works great. Very easy to setup and select various features. Very fast WiFi and great coverage. Setting up an additional 2.4 GHz network was also very easy.

    I would recommend this to a friend
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