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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 42 reviews

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  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

  • Signal Strength

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 42 reviews
  • Rated 5 out of 5 stars

    Effortless Setup and Control

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly pretty impressed with this product. Effortless connection and the Orbi app is very intuitive for administrating the SSIDs, password, frequencies, and parental controls. The parental controls are very impressive and easy to setup and review. The profile assignment to handle the different devices and IP addresses works pretty well. I love that I can remote access the account and make changes even when I'm not using the local WI-FI connection. Remote IT access through the App is a gamechanger for people who travel for work but still need to support the family while away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding speed and power!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Orbi 770 Series as my Nighthawk was at the end of support, this was a 2014 model. So I did a lot of research and determined this was the best choice for me. Set up wasn’t complicated and setting up the satellites was too easy, literally power them and that’s it. My speed is unbelievable! I decided to record my speeds before I took the older router (2014) and Download: 193 Mbs, and Upload: 198 Mbps. The Orbi Download: 673.70 Mbps, and Upload: 469.87! I knew throughput was going to be “better” but this blazing speed is unbelievable. I’m glad I received a courtesy email from NETGEAR letting me know my Nighthawk was at the end of it’s lifecycle, otherwise I would be using a device that might be compromised and not know it and be prone to hacking. Best investment I’ve made so far in tech, and you know sometimes it’s a gamble, but not this time! I’ve been a fan of NETGEAR and this company has NOT let me down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had another Orbi router at my place of work so I already had the app. This was sooo simple to add to my app which set everything up in no time and now I have one app that manages both my home and work routers. Im on a 1gb plan and am consistently getting around 700mbps on my phone via wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 770

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router and easy set up. Router has excellent signals and made of high quality materials. Distribution throughout a large house with perfect reach to all rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lag no more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strength and speed from wifi 6 to wifi 7 way better. Just switch from cable internet to fiber. Yes, all of my smart electronics are alive. Also you get the speed you paying. Would buy the 900 series but way off my budget. But highly recommend this Router plus 2 satellites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased and installed this mesh system to upgrade and replace our first gen Google mesh system. We have a 5000sq ft house and had to purchase 2 additional satellite units as well. Install was a breeze. The app is also nice and will show signal strength to devices so you can change around your satellite points. Only con - the size of the satellite units are quite large. We were use to the smaller Google points that are easy to tuck away out of sight - not the Orbi units. Overall a great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Add to WiFi Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my Wi-Fi set-up. Easy to add on to existing equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi and the nodes connect seamlessly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi system works amazing. With beam forming you loose very little actual download speed and ping remains very low. Sub 15 ms and that going through several walls!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    whole house is covered and secured loved the product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great product, annoying setup.

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up the mesh system was a awful, but once it was up and running, it was great

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get an Asus router instead

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App doesn’t connect to the device. Unstable connection with router. Definitely will never recommend a NetGear product to anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops connection with randomly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops connection with randomly with router and needs resyncing. Coverage is not as good as the 5-year old google mesh it replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wi-Fi 7 system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The signal from the Orbi 770 Series is really strong throughout my whole house, even in spots where my old router couldn’t reach. Setup was super easy, just a few simple steps following the Orbi App instructions. Performance and coverage are outstanding, although the system isn’t cheap, but definitely worth it for the speed and reliability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and great coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was incredibly easy to set up, directions were very clear. It covers a very large part of my home and I have no complaints. Would definitely recommend to anyone who is thinking of buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an older mesh system. Installation was easy and quick. Several upgrades from our last system which include a separate IOT that is either 2.5 or 5 or both network. Installation was easy. We are seeking more capacity and faster speeds. Looking forward to the netgear quality and longevity we have previously experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Right Choice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Orbi 770 series tri-band and blown away by ease of the interface. I have about 52 devices connected. Most devices are smart devices and the IOT 2.4ghz setting is a great feature. Amazing fast speeds and very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Mesh System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the Orbi Mesh system. Easy to setup and the speeds are incredible in conjunction with gig speed internet. The trial for Armor is interesting too as it routinely scans devices for any vulnerabilities. Would highly recommend this mesh system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive Coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WiFi range and signal strength is excellent throughout my 3500 sqft home. Overall the system was very easy to setup and use, but I did have to perform troubleshooting for my Amazon Blink devices. Fortunately, Google Gemini AI gave me instructions on what settings to change on the Orbi to get me right back on track. I have not experienced any connectivity issues and I find that the overall performance is great. I look forward to seeing how the long term performance compares to my four previous Netgear Nighthawk systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recently bought this product as I was having issues with $1000 dollar mesh system that was loosing internet speed everyday until the system had to be restarted to get back to original speed. After restarting that router multiple times per week, I bought this router that was $300 cheaper and I’ve had no issues whatsoever. I am getting consistent 1600 MBPS download and 350 MBPS upload throughout my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh system!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace an older Linksys Wi-Fi 5 mesh system. I wired one of the satellites for a backchannel. I now get 960 Mbps down and 44 Mbps up on an 800 Mbps down & 24 Mbps up service. The installation was way longer than needed to be as it wouldn't complete until I uploaded the router's MAC address to Xfinity. Total coverage now, and then some, in my large house. Very happy. Some fearures require subscription to Netgear Armor software.

    I would recommend this to a friend
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