The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 181 reviews
Rated 5 out of 5 stars
Great wifi!!!!
|
|
Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great wifi for a two story house with a walk out basement!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tremendous connection throughout the house. Our previous WiFi extenders were not working well, so check some online reviews and these were highly recommended. Absolutely agree.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works alright after initial setup, but does have some weird disconnections that happen randomly. The biggest issue I have is the fact it went $100.00 cheaper shortly a couple weeks after purchase. And there's no way to get a refund for the difference because everything is A.I chat on bestbuy.
If you're still experiencing any issues, please reach out to us at [email protected] — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards, NETGEAR Team
Rated 2 out of 5 stars
dropped connections
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this to replace my Orbi 850 that worked great until a lightning strike took it out. The 770, when connected is faster than the 850. However, epson ET4760 would not stay connected. requiring rebooting of the ORBI 770 to get printer working whenever i haden't printed anything for a few hours. Also my Iphone wouldn’t auto join the network when returning home. had to manually go in and ask to join network. Returned to best buy before my 15 day window return window expired and got the 850 again, 960 not instock. Rather have reliable and a little slower. Dosn’t matter how fast your car is if it won’t start.
Updated 11-5-24: Additionally, a trial Firmware v10.5.10.184 is available for RBE771/RBE770 to address connectivity issues on IoT devices. Please reach out to us at [email protected] for more information.
If you decide to repurchase the RBE773 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 1 out of 5 stars
Lots of problems with Orbi 770
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned many Netgear routers over the years, but this one is a dud. Every 20 minutes, or so, it just drops the connection for a second or two. Changing locations in my house almost never picks up the correct satellite. One of my other satellites doesn't always find the ethernet backhaul. Etc. Etc. Believe the other reviews -- avoid this router.
Switching to a different company for my mesh router solved all my problems.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had connectivity and Satellite issues with your RBE773 and have already returned it. When experiencing an issue with connectivity as well as your Satellites we recommend a few troubleshooting steps including ensuring your Router and Satellites are all on the latest firmware v10.5.20.3, then performing a full power cycle on your RBE773 WiFi System disconnecting the ethernet cable to your modem and also perform a full power cycle on your modem. After allowing about 10 minutes to pass, please reconnect your RBE773 Router to your modem with the ethernet cable. Finally, we recommend re-syncing your Satellites to your Router.
If you decide to use the RBE773 again, or any other NETGEAR product and have any issues please reach out to us at [email protected] with your contact information, and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Real WiFi
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great it really did the job I’m considering purchasing again for my next project
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Orby mesh Wi-Fi is excellent. We’ve always had problems with poor Wi-Fi connection between rooms and this is amazing. Definitely an upgrade for sure!
This reviewer received promo considerations or sweepstakes entry for writing a review.
You...... mesh router perspective buyer, run don't walk away from netgear/orbi and tp link/deco for that matter. Here is why.
I switched to the orbi 770 series because of the ongoing tp link banning talks and having multiple devices and users passwords stolen while having a deco 75 pro system. I have done this at two large homes having 4+ routers/nodes each, purchasing 3 sets of the 770 units for a grand total of over $3000. Comparatively speaking orbi has worked ok but had limitations like having a less useful app, and being considerably more expensive. I know I upgraded from wifi6e to wifi7, but this was the only netgear mesh offering that has 2.5gbps ethernet compatibility. I was willing to live with these issues in the name of security.
I have put a fair amount of time in to setting up this system at two locations: main network, guest network, iot network, port forwarding several devices, setting up static ip's, custom ip range etc. Port forwarding works for some ports I opened but not for others so my devices are inaccessible off network. Enabling vlan tagging or bridge mode to specific ethernet ports just drops internet connection for the entire network.
Offering "VPN service" is deliberately misleading. Is this client or server? Considering the price point I would expect both but given the processor and ram in this unit the server side would be fairly limited, plus I would think most customers would be interested in vpn client to add a extra layer of protection for their networks. Come to find out no you only get a limited vpn server and no client compatibility.
Over the last few days while trying to troubleshoot some of these issues I have encountered more. The orbi app has stopped allowing me to view my network saying issues connecting to network, despite still sending me notifications when new devices are connected -- so I know it is still connected to the routers. Next the admin ui is completely blocked as well. I have tried using different: browsers, devices, operating systems, wifi vs hardwired and permutations of this... nothing no access. After reading forum after forum this seams to have been and continues to be an issue for netgear and orbi after firmware updates leading most to factory reset the device. I cannot do this as I have no backups of the setting -- after all I was still setting the thing up.
I'm out of the window to return on one of these units thanks best buy for the 14 day window, and now I have come to find out that netgear is now selling this unit for $800 per, not the $1000 I payed per unit to best buy. I will be returning what i can.
I'm less upset with best buy and more with netgear. I fully expect netgear to send some "hi valued customer" message, with here are some auto or ai generated not helpful troubleshooting tips. This review is not for them, this review is for the person who has read this far. You mesh router perspective buyer, run don't walk away from orbi/netgear and tp link for that matter.
Netgear seriously do better and don't advertise things that you cant do!
Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us. We are sorry to hear that you have been having a difficult experience with your RBE773 Mesh WiFi 7 Systems, Web GUI and Orbi App. We would like to investigate these issues further and see what help we can provide. Please reach out to us at [email protected] with your contact information, and we will be happy to help you.
When experiencing an issue accessing your Orbi Web GUI via http://orbilogin.com, we recommend trying to access via different web browsers including Microsoft Edge, Google Chrome and Safari.
When setting up a bridge for a port group or VLAN tag group, please ensure your Router is in Router mode, and not AP mode. In the Orbi Web GUI, Select ADVANCED > Advanced > Router / AP Mode, and select the Router Mode radio button. After ensuring your Router is in Router mode, please follow the steps found in the User Manual beginning on page 87: https://www.downloads.netgear.com/files/GDC/RBE773/RBE771_RBE770_UM.pdf.
NETGEAR Armor, powered by Bitdefender, is an all-in-one Internet security solution, providing unparalleled protection and privacy, whether you're at home or on-the-go. Use VPN to help keep your data, location, identity and online activity private while using public WiFi and unknown networks. For more information, please visit the Armor Services page: https://www.netgear.com/home/services/armor/.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Orbi 10
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recommend this product very good and easy to install
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not as strong or as reliable as previous version. Regret upgrading. First one had a broken satellite right out of the box. Had to return to the store for exchange. Next one had difficulties establishing a stable network. Took a factory reset and a long time with Netgear customer support. Should be able to cover large range than my previous model but that isn't the case and the speeds are slower at a distance. Very disappointed. If I hadn't sold my previous system, I would return this one.
It's ONLY redeeming features is the high speed port out the back.
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with a broken satellite out of the box and then establishing a stable network after getting a replacement RBE773 even after speaking with Support. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.
Regards, NETGEAR Team
Rated 5 out of 5 stars
Wonderful
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Orbi is top notch. This is an upgrade from my previous RK50 mesh system.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought a TP system and it’s was a daily headache. Had to restart so many times! Plus TP is not a trustworthy brand! Since I bought the Netgear Orbi, no more headaches, I would defenetely recommend to family and friends!!!! Take back TP!! Buy Orbi!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love our netgear. Well worth the money and love how it checks all our online gear, like our Alexa, our IPads, laptops, Doorbell, anything that connects to the internet it checks for problems. Love it!!
This reviewer received promo considerations or sweepstakes entry for writing a review.
constant trouble with dropping devices, ESPECIALLY apple devices. I couldn't airplay, my phone kept disconnecting. Overpaid for overcomplicated equipment. I switched to eero pro and couldn't be happier!
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had connectivity problems with some of your connected devices while connected to your RBE773 and have already returned it. When experiencing issues connecting devices to your NETGEAR WiFi 7 network, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
If you decide to repurchase the RBE773 or any other NETGEAR product and have any issues, please reach out to us at [email protected] with your contact information, and we will be happy to help you.