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Customer reviews

Rating 3 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 5 out of 5 stars

    Works perfectly and easy setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great. We needed to extend our Wi-Fi range and already had two satellites. Adding the third satellite was quick easy and within 15 minutes it was up and running. It had to immediately do an update so some of the features weren’t immediately available but as soon as the update was done, everything was good to go. 100% recommend Orbi to anyone wanting a Wi-Fi mesh network.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Orbi satellite quit working after 5 months. Spent over an hour troubleshooting with premium tech support and ended up having to send me a replacement. Thankfully it was still under warranty. For $900.00, one would think you’d get more than 5 months out of it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi JohnN,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your RBE970 Satellite. If you continue to experience any issues with your replacement, please reach out to us with your contact information along with your case number and a copy of your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Customer reviews from netgear.com

    User rating, 4 out of 5 stars with 3 reviews on netgear.com.

    See all netgear.com reviews
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