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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 519 reviews

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  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers express satisfaction with the Playground active play system, highlighting its overall performance, smooth gameplay, and usefulness for kids and families. They appreciate it as a source of family fun and note the simple setup process. While the system is praised for providing exercise, some users have concerns regarding the subscription cost and tracking accuracy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 519 reviews
  • Pros mentioned:
    Ease of use, Gameplay

    Rated 5 out of 5 stars

    More Than 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ NEX Playground is such a fun and innovative experience! It’s a hands-free video game system that plugs right into the TV and gets kids moving instead of sitting still. My kids loved being able to use their whole bodies to play, jump, and interact with the games. Setup was easy, the gameplay was engaging, and it kept everyone active and entertained. It’s a perfect mix of screen time and physical activity. Highly recommend for families looking for something fun, active, and different!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Nex Playground Keeps our Family Playing Together!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality active playtime that I can have with my 8 year old and 3 year old?? Definitely, yes!! The whole family is having a blast and everyone is included, even Grandma! Easy for players who can't use a controller! I wouldn't trade this time with my family for anything!

    I would recommend this to a friend
  • Pros mentioned:
    Gameplay, Overall performance

    Rated 5 out of 5 stars

    Excellent for multiple kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for our 4 kids (ages 3-7). There are preschool games on it which are better for the 2 youngest. I can tell this is going to be a hit for all ages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Gameplay

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this. It is a great gift for families, friends, or extended family. There are so many different options if games/activities for a variety of ages and interests. It came with everything needed and was so easy to set up. I love how it doesn't require any remotes to actually play the games. My 3.5 and 8.5 year old loved it. My 1.5 year old also enjoyed trying to copy along with his sisters. Nex playground is a great way for your kids to stay active, have fun, and laugh together. Definitely recommend this to families with children.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everyone Needs One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our cube super quickly. Easy setup, and overall our whole entire family loves it! Our 5 year old is able to navigate the system and pick games and the settings all on her own. We definitely recommend this game system to those with young children!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    More than just video games!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nex Playground is a fantastic way to get the whole family moving!. It's more than just video games, its and active experience. The games are fun and engaging. Set up was simple, and there's a nice variety of activities for all ages. We've been having a blast with it, and its perfect for getting some exercise while having fun together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the Playground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot recommend this Playground enough! We had a busy household this Christmas with kids of all ages, including my 4 year old autistic nephew. Watching him play was the highlight of our Christmas… the interactive nature of the games actually helped him practice patience & waiting for his turn in a way that felt like fun rather than a 'lesson.' It’s rare to find technology that encourages physical activity instead of just staring at a screen. We spent hours on the pre installed games before even touching the Play Pass additions. It’s tiny yet very sturdy, easy to set up, and truly inclusive for the whole family. By the end of it all, my nephew had the remote and everyone else needed a time out! Best Buy hit it out of the park with this one!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such a GREAT product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great for my toddlers including my 15 month old! Its great especially since we live in a state with a cold and snowy winter. Its a wonderful way to get your kids moving especially when its too cold to play outside

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing for families. My kids are loving it. you have to buy a 89.99/yr sub to really use it but honestly with the price of games its not bad, about 1.5 games on other consoles. That includes the full library, so no buying individual games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Literally an indoor playground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides a great excuse for family time and keeps the kids active even when they can't go outdoors. Additionally this is easy to use and easy to learn. The 3 year old started playing it in no time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ultimate Family Fun System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this system as a Christmas gift for my 9-year-old son, with the hope it would be something the entire family could enjoy together. To ensure it worked well, I set it up during a New Year’s party with friends, and it quickly became the highlight of the evening. The setup process was incredibly simple, even for someone with minimal technical experience. I had it ready to go in no time, which reassured me that both my son and the rest of the family would have no trouble using it. The gameplay exceeded my expectations, with motion tracking that was highly accurate and responsive. Despite reading some reviews mentioning tracking issues, I experienced none of those problems. By following the provided guidelines—such as avoiding clothing that blends into the background, limiting the number of people on-screen, and steering clear of heavily patterned clothing—I was able to optimize the system’s performance. Everyone at the party, from kids to adults, had a blast, proving it’s not just for kids but perfect for family gatherings too. I’m excited to present this gift on Christmas morning, knowing it will bring joy to my son and create memorable experiences for the entire family. The system’s intuitive design, ease of use, and reliable performance far surpassed my expectations, making it a truly worthwhile purchase for family fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nex gen playground

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product! I am sooo happy with this purchase. It has brought our family together to play. Helps my very energetic 5 year old son be active, healthy, play video games where he isn't sitting staring at a screen. And there's workouts for myself and family to be able to be active at home with kids and a busy life. The monthly subscription opens up every game which I love! Having a variety for the whole family to enjoy. What an awesome game. I also love that there are educational games!

    I would recommend this to a friend
  • Pros mentioned:
    Entertainment value

    Rated 5 out of 5 stars

    Love this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered if it would be too juvenile for my bigger boys but they are begging for a turn to their little brother! So fun and I love that they aren’t just sitting on their butts with a paddle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Best Video game for the family!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipping was way earlier than expected. Setting up the program it self was super quick and easy. My kid of 5 years old love it!! I super recommend it to everyone. It’s for all ages. We as a family have a great time playing! For christmas all the guys where having way more fun playing connect four lol

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great family/kids game set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Several games, kids love it. Makes us all more active when playing a game in the house. Fun for the whole family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Overall fun family games

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ✅ What I Really Like • Plug‑and‑play simplicity It’s a cube you connect via HDMI, no controllers needed—just jump in and start playing. Setup is super easy • Impressive motion tracking Its camera and AI detect body movements quickly—under 150 ms latency—making gameplay feel intuitive and responsive . • Great for kids and families It’s designed for 5+ age groups with safe, non‑violent games ⚠️ Where It Falls Short • Limited game library Includes only 4–5 built-in games. You must pay a yearly $89 “Play Pass” for around 30–20 additional titles. Many feel simplistic or repetitive • Lacks depth Great for quick party sessions, but it doesn’t satisfy die‑hard gamers. There’s no room for deep or solo play

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worth every penny!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love!! As a family this is our go to every night!! Love the adult option for. The subscription!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Indoor play lifesaver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This toy is amazing! great for physical activity and connecting with family. Very easy setup for a tech-challenged mom like myself.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big hit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas for my 7 yo and everyone loves it! All ages of family have been playing with it almost daily!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 Recommend for active kiddos/families

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE our Nex Playground! Perfect for the family to stay active and get energy out on rainy or cold days. It keeps our energetic ADHD kiddos busy for hours at a time with all the different games!! Highly recommend buying the Playground Pass to have access to all the games. We also appreciate the camera cover for when it’s not in use! It has been a great purchase for our home thus far and has helped make our shut in days fun now. 10/10 recommend!

    I would recommend this to a friend
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