Customer Ratings & Reviews

Hi Linda,
Thank you for taking the time to write a review!

I'm glad to hear you're having a positive experience with the camera. To investigate further why could it be taking too long to load videos, please reach out to us at [email protected]

We'll do our best to help!

-The Nextbase reviews team

Hello Dale,

Thank you for your positive feedback! We're so glad to hear that you found the installation and setup easy, and that the camera is working well for you. It's great to know that it’s also unobtrusive on your windshield, allowing for a seamless driving experience.

We appreciate your support and are always here if you have any questions or need further assistance. Enjoy your drive with the added peace of mind!
-The Nextbase Reviews Team

Hello Matthew,

Thank you for taking the time to write a review! We're sorry to hear you didn't like our Piqo 2K dashcam, as you mentioned, they do have different settings and features to appeal to different people. We're sorry it wasn't your case. If you need any help with your IQ 4K or getting recommendations on newer models, just let us know!

-The Nextbase Reviews Team

Hello,

Thank you so much for sharing your feedback! We're happy to hear that the recipient was happy with their gift and that the specs met your expectations.

If you or the recipient ever need any assistance or have any questions, feel free to reach out. Happy holidays and thank you again for choosing us!
-The Nextbase Reviews Team

Hello Chuck,
Thank you for taking the time to write review.

I'm happy to hear that you would recommend our Piqo 2K camera! Please let us know if there's anything we can help with.

-The Nextbase Reviews Team

Hello Roger,
Thank you for taking the time to write a review.

We're sorry to hear you had to return your Piqo camera. Unfortunately, this model doesn't have a rear camera available. You might be interested in our Series 2 cameras, as they're really similar to the Piqo and have a compatible rear camera.

Let us know if you'd like some help choosing the right camera for you!

- The Nextbase Reviews Team

Hello Christina,

I'm sorry to hear you're having this issue with your Piqo camera.

I'm afraid that you do need the camera connected to the phone to view the files, and the vehicle needs to be on so the camera can turn on too.

Please reach out to us at [email protected] so we can work on a solution.

-The Nextbase Reviews Team

Hello Leean,

Thank you for taking the time to share your feedback. We truly appreciate you bringing this to our attention.

We’re sorry to hear that your experience didn’t meet expectations, and we understand how important timely support is when setting up a new device. Your comments help us improve both our response times and overall customer experience. Please know that we’re continuously working to provide faster assistance and clearer guidance for our customers.

If there’s anything we can still do to help, our support team would be happy to assist further.

-The Nextbase Reviews Team

Hello William,

Thank you for sharing your feedback! We truly appreciate you taking the time to share your thoughts. We're sorry to hear that the field of view didn't meet your expectations.

The camera's 140-degree angle is similar to our other models and typical dash cams, providing a balanced view. We do recommend visiting our support page (https://nextbase.com/help-and-support/dash-cams/piqo-support/) for helpful tips on installation, as well as additional FAQs that may assist in optimizing your experience. If you have any other question please let us know!
-The Nextbase Reviews Team

Hello,

Thank you so much for choosing our product as a gift for your daughter! We’re thrilled that you found our offering after looking through others. If there’s anything else we can do to enhance your experience, please don’t hesitate to reach out!

-The Nextbase Reviews Team

Hello Jeff,

Thank you for your fantastic feedback! We’re happy to hear that you’re pleased with the product’s features, size, and value. We work hard to provide quality at an affordable price, and it’s great to know that it’s meeting your expectations. If you have any questions or need further assistance, feel free to reach out – we’re always here to help!
-The Nextbase Reviews Team

Hello,

Thank you for your review! We’re glad to hear the product was given as a gift. Whenever you're ready to share your thoughts after Christmas, we’d love to hear your feedback. In the meantime, if you have any questions or need assistance, feel free to reach out. Happy holidays!
-The Nextbase Reviews Team

Hello,

Thank you for your review! We're so glad to hear that the dash cam looks great, and we hope it makes a fantastic gift. We’re confident that once tested, it will meet your expectations.

If you have any questions or need assistance down the line, feel free to reach out. We're here to help and ensure you have a great experience!
- The Nextbase Reviews Team

Hello,
Thank you for taking the time to write a review.

I'm sorry to hear you weren't able to set up your Piqo camera. Please reach out to us at [email protected] so we can help you set it up in case you consider getting a new unit.

Again, we're sorry for this negative experience. Let us know if there's anything else we can help with.

-The Nextbase Reviews Team

Hello Jordan,

Thank you for sharing your feedback, and we truly apologize for the frustration you experienced with your device.

To help resolve the issue, we recommend checking if any VPN or antivirus software on your phone might be interrupting the connection, as these can sometimes cause disruptions. Another option would be doing a full reset deleting the connection on the phone, resetting the camera pressing the button below for around 10 seconds, and re-establishing the connection.

If the problem persists, please feel free to reach out to our support team at [email protected], and we'll be happy to assist you further with troubleshooting steps and make sure the issue is resolved. We appreciate your feedback, and we’re committed to improving your experience!
-The Nextbase Revidews Team

Hello Cherie,

Thank you for sharing your experience. We understand how important reliability is, and if you haven’t already, our support team would be happy to help. Please reach out to us at [email protected] so we can explore available options with you.

- The Nextbase Reviews Team

Hello Courtney,
Thank you for taking the time to write a review.

We're truly sorry to hear about this negative experience with our Piqo 2K model. We aim to provide the best support possible to our customers and regret that this has not been the case.

If you could reach out to us at [email protected] we'll work on a solution for you. We’re committed to ensuring your satisfaction and would appreciate the opportunity to make things right.

-The Nextbase Reviews team

Hello,

Thank you for sharing your feedback, and we’re truly sorry to hear about the connection issues you’ve experienced. We understand how frustrating this can be.
To help resolve the issue, we recommend checking any VPN or antivirus software on your phone, that might be affecting the connection, as these can sometimes cause disruptions. Another option would be doing a full reset deleting the connection on the phone, resetting the camera pressing the button below for around 10 seconds, and re-establishing the connection.

If the problem continues, please don’t hesitate to reach out to our support team at [email protected], we’re here to assist and ensure you have a smooth experience with the product.
-The Nextbase Reviews Team

Hello Junior,

Thank you for taking the time to leave a review. We’re sorry to hear that the camera didn’t meet your expectations. This particular model is designed to be used with Bluetooth and Wi-Fi connections to your phone, meaning you need to be nearby to connect.

If you're looking to access your car’s live feed from anywhere, we recommend checking out our IQ model, which offers 4G connectivity and allows you to access your device from a distance. Here's the link if you're interested: https://nextbase.com/smart-dash-cams/iq-smart-dash-cam/

- The Nextbase Reviews Team

Hello AJ,

We're sorry to hear about your experience wwith our PIQO camera. We’d like to help make things right. Please reach out to our support team at [email protected], tell them that the reviews team has directed you back with then and we’ll ensure your case receives the attention it deserves to get your camera back working. Thank you for your feedback.

-The Nextbase reviews team