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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 26 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are delighted by the excellent camera quality, with many praising the clear and bright pictures, both during the day and night, allowing them to monitor their property effectively. However, some customers experienced issues with compatibility, finding the cameras incompatible with their existing security systems. Therefore, it's crucial to verify compatibility before purchase to avoid potential problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 26 reviews
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Nightowl 1080p Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Nightowl four camera surveillance package, and later added these two cameras to my system. These two cameras differ a bit from the original ones, in that the swivel point is fixed, a bit different, and less maneuverable than the original ones that I purchased which may limits the angle you need to position for installing. It took me a while to workout the angle that I needed. Not a big deal, but if you think you may need more than four cameras, I recommend to get the eight camera package. This way you avoid any headaches during installation. Other than that, the video quality is good in both day and night. I gave it four stars because the cameras instillation is not as smooth as the original package.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the review and continued business!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great camera system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought extra cameras to go with my camera security system the quality and range is great for what i need it for

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for being a Night Owl customer!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Night vision is great. Wires are kind of a hassle depending where u would like to place them. Get wireless if u want no hassle. Overall great product.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review Megg, and for choosing Night Owl!

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These worked perfectly with the night owl system I already had. Good quality, just wish the cords were longer and that they came in different colors.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for your review!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear picture

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought extra cameras for my house to go with the complete system. These cameras are clear and the night vision is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this CCTV in the past and I loved it! It's easy to install and the picture is clear.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Extremely Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. I purchased this for my home as additional cameras to the Night Owl 16 channel 8 camera system. Have had absolutely no problems. I would absolutely recommend any Night Owl product to my friends and family.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for being a loyal Night Owl customer and for the recommendation! Much appreciated.

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome Camera’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These camera’s are really good. They do the job and I had to use them with an incident and was able to use for proof for the police. Caught them!!!

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for choosing Night Owl!

  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    missing the power supply splitter in factory sealed box spent 40 minutes on phone with best buy transfered 5 times last transfer operator never came back after 12 minutes, never got the problem fixed thru best buy ordered the piece thru another vendor, will not buy from best buy anymore however the cameras were decent quality all plastic though

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are very sorry to hear the splitter was missing. Please contact our free tech support team at 1-866-390-1303 and a new splitter can be supplied via warranty claim. Thank you!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with the product we bought. we were able to see our property while on vacation.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      That is wonderful to hear. Thank you!

  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is hard to understand and I haven't been able to get the date right nor the time!!!!!

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Hi Yogi. What system do you have these camera's connected to? Without knowing which DVR you have, I cannot provide the steps to adjust the date and time. What i can say is you will need to login to the DVR and access the Main Menu. For more detailed steps, please contact our tech support team and provide them with the model number of your DVR. They will happily assist. Thank you!

  • Rated 5 out of 5 stars

    Add on Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 8 channel set in store, set only came with 4 cameras. Best Buy .com was the only place I could find addon cameras a year later to match my set. Ordered and arrived at my house couple days later. Very Happy.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the feedback! Do not hesitate to reach out should you need any assistance with the product.

  • Rated 4 out of 5 stars

    Good cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set I had to return because one of the cameras night vision was not working. It will blur the image when dark. Second set works just fine with our Night Owl camera set.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We are very glad everything is now working for you. Thank you very much for choosing Night Owl.

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Appreciate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is good in the day time and at night black and white, This is a good system

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for choosing Night Owl and for the review!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great day and night vision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with camera and that is why I added two additional cameras.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for the continued business! We look forward to being there for you to handle all of your security related needs.

  • Rated 3 out of 5 stars

    buyer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Too much moisture will cause damage. They are suppose to be indoor/door cameras.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Clear vibrant picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase at a great price. The picture is clear and bright. Definitely a great buy

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for your choosing Night Owl!

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Lights, Camera, Action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cameras are great. The app with the system is easy to install and view. Very clear pictures.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for your review and for choosing Night Owl!

  • Rated 5 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY WORK GREAT, AND REASONABLY PRICED, NICE INEXPENSIVE SYSTEM

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you very much for choosing Night Owl.

  • Rated 5 out of 5 stars

    So easy to setup good picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Recommend for home use

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for taking the time to review your product. We truly appreciate your feedback!

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