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Customer Ratings & Reviews

Your price for this item is $230.49

Customer reviews

Rating 4.7 out of 5 stars with 373 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 373 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and price, Must have item. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t given it to my son and his family yet it’s a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make ice cream out of anything!?!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not yet opened but I think this is going to be well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice Cream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came as described. It’s a Christmas gift so I haven’t used it yet.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Ninja

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nina creami is an amazing ice cream maker, it also makes great sorbets

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pricy item wanting to go home from the store and make homemade ice cream. I was disappointed to find that this is a 24 hour process to make ice cream . Although it has many options , it is not what I thought it would be and it was utterly disappointing to my Granddaughter that we could not make it the same day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too much waiting time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 hours freezing time is too much to make ice cream…. Don’t want to wait so long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use it. It was a gift to myself for the holidays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent birthday gift to someone who loves frozen treats!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been in almost daily use by my wife for the smoothie bowl option alone. She loves creating her own combinations and knowing what goes into them. Very easy to use and maintain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an ice cream maker, but it does the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is well made and does a great job mixing the frozen preparation into ice cream. I wasn't really aware that it was just a mixer for frozen products. So it was disappointing as I was looking for the traditional, nostalgic churning device. I should have done my research. 3 stars because this machine is a glorified mixer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    If you love ice cream it’s a must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents are in love with this gift! It makes the best desserts ever and in an amazingly short amount of time!! Best gift ever!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipes are not all that I was hoping. Looking for more options

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Ninja Blender and Cuisinart do a better job.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Ninja products and I was really excited when I saw the Ninja Creami come on the market. I had a Cuisinart previously -- loved it and used it frequently for 7 years -- then the motor went. I was looking into a replacement and thought I would spend the extra $150 on the Ninja. Well, after doing most the prep in my Ninja blender, freezing it for 24 hours, and the attching it to the Ninja Creami -- it just blended it or pulvarized it into a dipping dots powder. I tried multiple settings, adjusted my recipes (I make low sugar and full sugar bases, with/without eggs, etc -- all were creamy in my Cuisinart), and still couldn't get a creamy ice cream after 7-8 attempts. It literally turns on, "churns" for less than 5 minutes, and delivers a disappointing ice cream. Definitely not worth the $200 price point. Adding a few ice cubes to my Ninja blender with the base does a better job. Plus, you'd think they would have designed this machine to blend the ingredients, then you freeze it, and then slow churn, not blend churn, ice cream. In short, I am packing it back up and exchanging it for the $60 Cuisinart.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked for me. Loved it while it did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it to begin with but the blade overheated and burned off. Similar to striping a screw. Second one now.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Ninja CREAMi Ice Cream Maker. We're glad to hear you initially loved the product, but we're truly sorry to learn that the blade overheated and became damaged—especially if this has happened more than once. That’s certainly not the experience we want for our customers.

      We’d appreciate the chance to make this right and take a closer look at what may have caused the issue. Please reach out to our Customer Care team at 1-800-365-0135, and we’ll be happy to assist you further.

      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice cream maker I have seen. Its easy to use and make clean up nice and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but not sure it’s worth storage or counter space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and save lots of money making your own ice cream or milkshake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dreamy Creami

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot im making more ice creams than ever. Its simple to operate and easy to clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as advertised! Im glad that I made this purchase.

    I would recommend this to a friend