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Customer Ratings & Reviews

$199.99
Save $30
Comp. Value: $229.99

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the CREAMi, Ice Cream Maker for its ease of use and the quality of the ice cream it produces, with many appreciating its overall performance and the resulting texture. Some find the noise level to be quite high and the 24-hour freezing time inconvenient. Despite these drawbacks, the CREAMi is praised for its speed, included recipe book, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 389 reviews
  • Best Buy Employee

    Rated 4 out of 5 stars

    Ninja

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nina creami is an amazing ice cream maker, it also makes great sorbets

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time

    Rated 2 out of 5 stars

    Product disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pricy item wanting to go home from the store and make homemade ice cream. I was disappointed to find that this is a 24 hour process to make ice cream . Although it has many options , it is not what I thought it would be and it was utterly disappointing to my Granddaughter that we could not make it the same day.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t wait to use it. It was a gift to myself for the holidays.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time

    Rated 3 out of 5 stars

    Too much waiting time

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    24 hours freezing time is too much to make ice cream…. Don’t want to wait so long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent birthday gift to someone who loves frozen treats!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ninja does it again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been in almost daily use by my wife for the smoothie bowl option alone. She loves creating her own combinations and knowing what goes into them. Very easy to use and maintain.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not an ice cream maker, but it does the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is well made and does a great job mixing the frozen preparation into ice cream. I wasn't really aware that it was just a mixer for frozen products. So it was disappointing as I was looking for the traditional, nostalgic churning device. I should have done my research. 3 stars because this machine is a glorified mixer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The recipes are not all that I was hoping. Looking for more options

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    If you love ice cream it’s a must

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents are in love with this gift! It makes the best desserts ever and in an amazingly short amount of time!! Best gift ever!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Ninja Blender and Cuisinart do a better job.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Ninja products and I was really excited when I saw the Ninja Creami come on the market. I had a Cuisinart previously -- loved it and used it frequently for 7 years -- then the motor went. I was looking into a replacement and thought I would spend the extra $150 on the Ninja. Well, after doing most the prep in my Ninja blender, freezing it for 24 hours, and the attching it to the Ninja Creami -- it just blended it or pulvarized it into a dipping dots powder. I tried multiple settings, adjusted my recipes (I make low sugar and full sugar bases, with/without eggs, etc -- all were creamy in my Cuisinart), and still couldn't get a creamy ice cream after 7-8 attempts. It literally turns on, "churns" for less than 5 minutes, and delivers a disappointing ice cream. Definitely not worth the $200 price point. Adding a few ice cubes to my Ninja blender with the base does a better job. Plus, you'd think they would have designed this machine to blend the ingredients, then you freeze it, and then slow churn, not blend churn, ice cream. In short, I am packing it back up and exchanging it for the $60 Cuisinart.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ice cream maker I have seen. Its easy to use and make clean up nice and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fun

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun but not sure it’s worth storage or counter space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and save lots of money making your own ice cream or milkshake

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dreamy Creami

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it alot im making more ice creams than ever. Its simple to operate and easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item works as advertised! Im glad that I made this purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wish it worked for me. Loved it while it did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it to begin with but the blade overheated and burned off. Similar to striping a screw. Second one now.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your experience with the Ninja CREAMi Ice Cream Maker. We're glad to hear you initially loved the product, but we're truly sorry to learn that the blade overheated and became damaged—especially if this has happened more than once. That’s certainly not the experience we want for our customers.

      We’d appreciate the chance to make this right and take a closer look at what may have caused the issue. Please reach out to our Customer Care team at 1-800-365-0135, and we’ll be happy to assist you further.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Work great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice cream in just a couple minutes. Made a great gift.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing time

    Rated 1 out of 5 stars

    Ninjia Creami

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt like it at all you had to mix ingredients together first and let set for 10 minutes then add remaining incgredients. Freeze 24 hrs if I want ice cream dont want too wait 2 days to get it !!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Freezing time, Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Fun and easy to use frozen treat maker!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who knew making ice cream and frozen treats could be so easy? I've never attempted to make ice cream before, but definitely like eating ice cream. I figured this product would allow me to make healthier alternatives to store bought ice cream and I'm pleasantly surprised at how easy it is to use! The Creami comes with a book of 30 recipes that include ice cream, sorbet, gelato, milkshakes, and smoothies. You can make your ice cream / frozen treat bases from scratch or use store bought ice cream when you don't already have some made up to make milkshakes or to use the mix-in feature and make Blizzard style treats. The possibilities are endless! There is also an entire Ninja Foodie community online that has even more recipes and ideas! I'll try to breakdown my review into the pros and cons of the Creami that I found... PROS: - The treat recipes that I tried are super easy to make and taste delicious! The online community of recipes was a nice surprise too! - The Creami looks great on the counter and is about the same size as my programmable coffee maker. - It feels solid and well-made and comes with a 1 year warranty. - Easy to use! The preset buttons make it a breeze to choose the proper setting for your treat. - The Mix-In feature that allows you to gently mix in extra ingredients at the end of the blending process. This allows the extra ingredients to stay in pieces throughout the mix. - Easy to clean! The parts are dishwasher safe, and the mixing blade comes out easily for cleaning and locks back into place easily. - The Respin option that quickly remixes your treat if you want to refreeze part of a pint and eat later. CONS: - You need to freeze your homemade bases for 24 hours, so unless you want to use store bought ice cream for milkshakes or mix-ins you'll need to plan your treats a day in advance. - The Creami is a bit louder than I was expecting. Similar to a blender. - The 3 pint sized mixing containers that come with the Creami, and the time it takes to mix each one kind of limits this to how many people can be served at a time. The mixing can take anywhere from 1 to 3.5 minutes, depending on what you're making, so it's probably not something you would want to attempt to use to serve more than a few people at a time. I think this product is a lot of fun to use and will be on my counter for years to come. Looking forward to try more of the amazing recipes that are in the provided book and online! I would definitely recommend this to a friend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Brilliantly Reimagined Ice Cream Maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a fan of Ninja products for many years. I have particularly enjoyed the Ninja Foodi which I use regularly. The Foodi was a innovative product which ingeniously paired a pressure cooker with an air fryer. When I heard that Ninja was releasing an ice cream maker called the Creami I eagerly anticipated it’s arrival. I was not disappointed. Ninja has yet again brilliantly reimagined another appliance, this time the ice cream maker, with amazing results. In the box you find the Creami, 3 Creami pints & 3 lids, the outer bowl & lid, the Creamerizer paddle, a quick start guide, and a recipe booklet. I was pleased that 3 pint containers were included. The Creami is fairly imposing with dimensions at 15.92 inches tall by 12.07 inches deep by 6.52 inches wide. The quality of all the components is very impressive. Looking through the recipe book and it’s mouthwatering offerings had me debating what to try first. The Creami isn’t just an ice cream maker. It also makes lite ice creams, sorbets, milkshakes, smoothie bowls, and gelato. So many options and so many recipes. Just keep in mind you can’t just mix ingredients and instantly have a frozen dessert. That’s where Ninja has reimagined the making of ice cream treats. With the Creami you mix a frozen treat base, pour it into the Creami pint, and freeze it for 24 hours. You then insert the frozen pint into the Creami and it processes the frozen base by breaking it down with its Creamerizer paddle and its powerful 800 watt motor turning it into a creamy dessert. What a great idea. With 3 Creami pints you can create and freeze 3 different bases so they’re ready to go at any time. You can of course purchase additional pints too. To give you even more recipe options you can even add a multitude of ingredients using the Mix In mode. Here you can add candies, fruits, cookies and mix them into an already Creamerized base Yummy! I opted to start with ice cream and sorbet for my first Creami treats. I made a trip to the grocery store for an assortment of ingredients and canned fruits. I mixed my bases according to the recipes and popped it in the freezer. The recipes suggest that you can use fresh pineapple, oranges, bananas, and berries for a sorbet base. Or you can use canned fruits in syrup or juice. You just pop the frozen Creami pint into the outer bowl and insert the Creamerizer paddle into the lid. Close the lid and raise it into position. You then select the one touch button for the frozen treat you’re making. The Creami is loud as it does it’s thing. Surprisingly loud. The Creamerizer paddle lowers through the frozen base, cutting through and mixing the base and then it raises back to its starting position. It takes about 90 seconds from start to finish. I made a strawberry ice cream and an apricot sorbet. I frankly could not believe the amazing end results. The ice cream was rich and creamy and perfectly mixed. The sorbet was incredible. Particularly considering my base was simply a can of apricots in syrup and yet the flavor and consistency was remarkably delicious. I was utterly sold on another Ninja appliance. I immediately started planning my next recipes. So far I’ve tried mango, peach, pear, and orange sorbets with consistently impressive results. I have also made chocolate ice cream with chocolate chips, Oreo vanilla, and cinnamon bun. Oh my! I can’t wait to explore more recipes and creations of my own. The flavor possibilities are endless. The milk shakes are great too. I look forward to trying a gelato and the smoothie bowl option. Ninja has done it again. Highly recommended.

    I would recommend this to a friend