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Customer Ratings & Reviews

$183.99
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Comp. Value: $229.99

Customer reviews

Rating 4.7 out of 5 stars with 389 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the CREAMi, Ice Cream Maker for its ease of use and the quality of the ice cream it produces, with many appreciating its overall performance and the resulting texture. Some find the noise level to be quite high and the 24-hour freezing time inconvenient. Despite these drawbacks, the CREAMi is praised for its speed, included recipe book, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 389 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, several options to include keto options

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Know what you are buying, this is not traditional

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed in this. I have only used it once. I guess it is my own fault for not researching it enough. You have to freeze this ahead of time so while its an ice cream maker you don't just add ingredients and go. You have to decide the day before and put it all in the cup and freeze it. Just not what I thought I was buying. I did get a great price though. Maybe eventually I will have time for it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to run this 2 or 3 cycles to get anything spoonable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice cream quality, Texture
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Best Ninja Product Ever

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying I never knew making Ice Cream and Fruit Sorbets at home could be so fun and so Delicious! As soon as my Ninja Creami was delivered I opened it up and began reading the instruction booklet because it was hot out and we wanted Ice Cream! The packaging was well constructed and the mixing Paddle had a nice wrap of cardboard around it so that it was easy to handle. Three one pint mixing containers with lids are included as well as the Handled Mixing bowl that holds the one pint containers for mixing. There is an abundance of Delicious Recipes to get you started so I started notating the items I already have at home and then listed what I needed from the store to get mixing. Once I returned home from shopping I started creating. The recipes in the booklet all require the mixtures to freeze for 24 hours so I started with making 2 base flavors of Ice Cream using the ingredients listed in the recipes. Strawberry and Vanilla. I found the use of Cream Cheese in the Vanilla intriguing. The recipes are easy to read and follow. Once the Vanilla and Strawberry were mixed and in the freezer I used some store-bought Chocolate and Vanilla Ice Cream to experiment with for the Mix-In setting. The Items I used to Mix-Into store-bought Vanilla Ice Cream: Mini Brownies, Soft Peanut Butter Cookies with Peanut Butter Chips, Swiss Mocha Instant Coffee, and Mini Chocolate Chips. I mixed each of these items in separate batches. I followed the instructions for putting the one pint container into the Outer Mixing Bowl then placing it on the unit and locking it into place. The panel display lit up and was VERY easy to see and READ. I selected the Mix-In button and moments later the Ice Cream was mixed. I pushed the release button spun the Handled Bowl back down, removed the Mixing lid, and had beautiful creamy Mixed Ice Cream! I do have to say that getting the paddle off after making a mixture is a little tricky but I learned to release it onto a plastic lid so as not to get ice cream on everything or drop the paddle because it's so cold or slippery depending on how long I let it set out on the counter. The Brownie was thoroughly mixed into the Ice Cream. The Peanut Butter Cookies were thoroughly mixed into the Ice Cream with the Peanut Butter Chips remaining whole. The Instant Coffee blended evenly all the way through and the Mini Chocolate Chip batch was well mixed as well leaving the chips intact. Both the Brownie and Peanut Butter Cookie batches were very creamy. I was thrilled with all 4 mixtures. I then made the Lemon Sorbet Mixture and put it into the one pint container so that it could freeze. The next day we tried the Vanilla and Strawberry Mixes. My freezer is set at 0 degrees so I first used the Ice Cream Setting and then used the Re-Spin setting to get them creamy. Both flavors tasted really good But we found that using the Heavy Cream in the recipe left an after coating in our mouths. (So I noted that and just used the milk and a little more cream cheese when I redid the recipes a few days later...Oh Yes much better! Loved them both!) Next to try was the Lemon Sorbet. The one pint containers are clear so I could see the nicely frozen lemon mixture. The Sorbet button was selected and this time was really fun to watch because I could see the progress of the paddle as it went down and back up. Truth be told I love Lemons and this was just so tasty and fun for me, I will have Lemon Sorbet in my freezer from now on! The next adventure was to make a Fruit Sorbet from a can of fruit. I was truly skeptical but my Granddaughter loves fruit cups so I had to give it a try. I made a Mixed Fruit Cocktail Sorbet and a Pineapple Sorbet. I let her help me after they were frozen and she loved seeing the pictures on the buttons and really liked seeing the fruit get mixed. She really enjoyed the fruit cocktail one she said it was yummy. I had to laugh though when she tried the pineapple because she stuck her fingers into the pint container and wouldn't let me put it in bowl. She just kept eating it out of the container! I really enjoyed eating it too! I also created a layered mixture of fresh Banana, Vanilla Yogurt, and Strawberries. Again my Granddaughter helped and again she was thrilled. This is her favorite Ninja Product by far. So in summary, I love my Ninja Creami! Everyone who was at my house this weekend that tried a creation ate it all and made a request for more. There are now several suggested flavors for their next visit. Awesome Product. I highly recommend it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wanted to love it but had to return

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly the one I got was defective and had to return it. I followed the instructions exactly and the rotating bottoms that lifts the cup into place was clunky. I got about 3 good uses out of it and the recipes were good. But then one day when I thought I got it, the machine worked and then the cup got stuck and wouldn’t rotate back down and smelled like something was burning.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you were having trouble with your Ninja - CREAMi, Ice Cream Maker, and that you’ve returned the product as a result. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.
      Kind regards,
      Ninja Kitchen

  • Rated 2 out of 5 stars

    Good, not greay

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were really excited to love this. We liked it but returned it. The product never turned out creamy like store bought. It took multiple mixing to get close. We love the ability to create healthy treats, the texture was just off.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after a month of use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after using for a month. Getting a replacement to Hawaii would have been $180 dollar in shipping. I am stationed here for the Army, cant control where I live. Customer service said “Hawaii is not in America so shipping is higher”. Not worth the money for something that broke so soon.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We sincerely apologize for the disappointing experience with the Ninja CREAMi and the service you received. Your insights are important to us, and we will absolutely share your feedback regarding the warranty policies with the relevant teams for internal review to prevent this sort of situation from happening again in the future. If you need any further assistance with your product, please don't hesitate to reach back out to our team at 1-800-365-0135.

      Kind regards,
      Ninja Kitchen

  • Pros mentioned:
    Ease of use, Ice cream quality
    Cons mentioned:
    Batch size
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Making Ice Cream is Easy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ninja CREAMi Ice Cream Maker is a fantastic small kitchen appliance for anybody that enjoys homemade ice cream or frozen products like sorbet, milkshakes, gelato, and many more. Best of all, it is easy and intuitive to use. Unpacking the three pint containers, outer bowl, paddle, and motor unit (and getting them all setup) takes just a couple minutes. The base is about 16 inches tall and 12 inches deep, and is built very durably. This isn't a particularly small appliance in size, but compared to other homemade ice cream makers this unit is small. It comes with a manual that explains the steps to making your first pint clearly and an excellent recipe guide that includes everything from the decadent to some healthier paleo options. The first step is to prepare the base in one of the pint containers and freeze it for at least 24 hours. After that, put the frozen container into the outer bowl, insert the paddle and put on the lid to the outer bowl, and then put the outer bowl into the motor unit. Next, power up the motor unit and push one of the program choices on the unit, which includes ice cream, sorbet, gelato, milkshake, smoothie bowl, slush, mix-in, and re-spin. The motor unit will begin processing your frozen treat automatically. It isn't particularly loud, especially compared to the loud motor noises typical in other homemade ice cream makers. The unit will sense when the product is ready and will stop at the appropriate time. You can remove the product at that time and eat, or add mix-in products of your choice. If mixing-in, there is another step with the unit to get those things mixed into the product thoroughly. The processing seems to take about 4 minutes at most, and it makes an amazing product. I tried one of the ice cream recipes and one of the milkshake recipes, and they were fantastic. The ice cream was creamy and smooth, and the mix-in was perfectly mixed through the entire pint. The milkshake was a White Russian recipe that was amazing on a hot day. I appreciated that the recipe book included ideas for taking items that I already had in the pantry and fridge and turning them into frozen treats. Clean up was quick, as all of the items can be either hand washed or washed in the top rack of a dishwasher. The only negative that comes to mind is that it only makes a pint so it probably is not the appropriate product for large family get-togethers or parties. But if you are looking for a product that can you help you to make delicious, quick, and easy frozen treats, the Ninja CREAMi Ice Cream Maker is exactly what you are looking for to assist.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Neutral

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neutral, wasn’t as impressive as I thought it would be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what it seems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an ice cream maker but it does make some good milkshakes

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't know yet. It is a Christmas gift for my wife.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ice cream quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Kid tested and approved!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full Disclosure: I received this product through Best Buy’s Tech Insider Network in exchange for a fair evaluation and an unbiased review. Without knowing what to expect, I was very excited to finally receive my Ninja CREAMi Ice Cream Maker in the mail a few days ago because homemade ice cream brings back pleasant childhood memories for me. Unboxing the CREAMi was easy. It was well packaged (triple-boxed actually) and secure, yet easy to remove all parts and packaging from box. The box contained the Ninja CREAMi machine, 1-paddle blade, 1-outer bowl with lid, 3-pint containers with lids, safety manual, quick start guide, and a recipe book. The CREAMi has a countertop footprint about the size of an average coffee maker. There is no assembly required, just plug it in and once your ingredients are frozen you are ready to process. It is very heavy for its size. An indication that it is well-built using quality materials. Heft means a lot to me. Ninja CREAMi works differently than the ice cream makers you're probably used to seeing. This is not just a new way to crank creamed ingredients inside salted ice. In fact, it doesn't use ice or even salt for that matter. Basically, you freeze your ingredients ahead of time then use the Ninja CREAMi to process them into ice cream, sorbet, sherbert, and so on. The only downside to this concept is that it takes a little preplanning on your part to freeze the ingredients. For our family that didn't seem to be a big deal and the results are well worth it. Nothing has to be pre-cooked either for it to be creamy as silk. The CREAMi works by using the strong paddle blade and powerful motor to quickly process any pre-frozen, base recipe. The average recipe takes less than five minutes to process once it is frozen completely. Because the CREAMi has settings for ice cream, sorbet, sherbert, gelato, milkshakes, and smoothies the combination of ingredients and textures that you can come up with is virtually limitless. I have made chocolate ice cream, fresh blueberry ice cream, and fresh peach ice cream so far and all have turned out delicious. I have used a combination of milk, cream, half-&-half, and fresh fruit, all of which turned out very creamy and delicious. To make a shake yesterday, I used the ice cream setting first then immediately reprocessed it with the milkshake setting and ended up with the creamiest chocolate shake we've ever tasted. This machine is a lot of fun. If a full pint is not consumed it can be placed back in the freezer with the lid on and eaten another day. It can also be re-leveled with a spoon, re-frozen, and re-processed again making it smoother and creamier every time. I would definitely recommend this workhorse of a machine for many reasons, but the best reasons are that it is easy to use, fun, and so simple to clean. A few thoughts: The Ninja CREAMi is best suited for the small to medium family who would enjoy old-time ice cream flavor without all the work and mess of crank machines. However, you could buy extra pint containers for larger families, groups, parties, or for just having a variety of flavors on hand. This device is going to be a godsend for those with serious dietary restrictions such as dairy free, gluten free, egg free, nut free, etc. It would seem that if you can freeze any safe ingredients (like coconut milk or almond milk) you can make an allergy-free, specialty ice cream for that dietary restricted loved one in your family. All you'd have to do is try it with ingredients you know you can trust. The instructions cautioned against using fresh fruit (just like the old-style, crank, salted-ice machines), but we went ahead anyway and made fresh blueberry ice cream and fresh peach ice cream and both came out even better that perfect. Actually they were both a little bit of heaven in July! If this new concept in making ice cream becomes a success for Ninja, I'm betting we'll see a quart-size version in a year or two. I hope anyway. Because in our family of five, a pint of this ice cream doesn't ever make it back into the freezer. Overall, my family and I found Ninja's CREAMi Ice Cream Maker to be an extremely well-engineered and well-built machine that makes a superior ice cream. We highly recommend it without any reservations whatsoever. For a final stamp of approval my 10-year old granddaughter said, "It's really yummy!" Well, there you go, kid tested and approved!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Awesome device! Fun for the fam!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice Cream, Sorbet, Gelato, Milkshakes....the works! We've had a blast making our own flavors and experimenting with our CREAMi Ice Cream Maker. Is it cheaper than store bought? ...probably not, but you have complete control over the ingredients and that makes it well worth it considering our household has persons with a dairy allergy. To date we've made Lite Vanilla Ice Cream w/chocolate chips, Chocolate Ice Cream, Chocolate Milkshakes with mix-ins, Blueberry Pomegranate Sorbet, Cherry Pomegranate Sorbet, Peach Ice Cream, and Vanilla Cookie Dough Ice Cream. Each and every one has been quite tasty and we've stuck with doing dairy free versions of everything. We've used Oat Milk, Coconut Creme, and Vegan Cream Cheese for most recipes. We've used the Agave Nectar in favor of sugar in some cases as well. Even these dairy free alternatives have been good. I would wager the dairy versions would be fantastic!! The process is really quite simple, but don't confuse it for one of those old school ice cream machines that use salt and ice. This is very much something that require a bit of patience as they ask you to mix the ingredients and let it sit in the freezer for 24 hours before mixing. The only real misconception beyond that previously mentioned would be that carrying the Ninja name, you'd expect it to be able to blend things. Truth is they tell you to only use soft fruits as it is not a blender. So it limits you just a bit to canned and soft fruits. But there's still a recipe book of hundreds of choices. I would very much recommend this as it's fun for the whole fam making your own creations and being in control of the finished product. On top of that, it's much healthier too. Only con is that it only comes with 3 pint containers to start. Try it out today, you'll love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ice cream my way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Commercial ice cream or sherbert are too sweet. Now I am able to eat my own low calorie ice cream. Thank you...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job for sorbet, gelato, ice cream, etc. A bit loud but necessary I suppose for the powerful motor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Fun Treat Maker

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxing the Ninja CREAMi Ice Cream Maker, you’ll find the actual CREAMi appliance, the Creamerizer paddle, 3 pint containers with lids, the outer bowl and lid, and documentation. The CREAMi appliance itself is attractive but large, standing a full 16” tall. The entirety of the outside of the appliance is gray and black plastic with a membrane-style control panel. The bowls are stated to be BPA-free and are dishwasher safe, along with the paddle (metal construction), outer bowl, and lids, which is a huge plus for clean-up. Overall usage is well documented and easy to follow. Parts fit together well and logically. Included recipes use mostly standard ingredients found in most kitchens and can be put together in just a few minutes. Operation is a little loud, but not any more so than any other mixing appliance. All of this said, my results were a bit of a mixed bag. Treats such as ice cream, milkshakes or sorbet come out generally well, dependent largely on the ingredients you choose and assuming you follow the directions. But then there are issues like the fact that the paddle cannot reach the sides or bottom of the pints so there is always some material left unmixed. And pints that were not consumed immediately and were placed back in the freezer required additional processing but never quite regained that initial consistency. There is also a large, daunting list of DO NOTs to be aware of: ‘Do not’ freeze the pints at an angle, ‘Do not’ process frozen fruit or ice, etc. etc. At the end of the day, the Ninja CREAMi Ice Cream Maker is a niche product, but is fun for those who like to experiment and generally performs as it should.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool bro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give for my wife for her She loves it a lot and she uses it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Not What I Was Expecting

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is more on me for not fully reading the description but I was expecting an appliance that actually made ice cream not one that churns or fluffs it. That said, the Ninja Creami does produce frozen treats with a very pleasant texture that I was unable to replicate with a blender or mixer. I was concerned at first that it would be just like any other blender but the Creami does make a much more consistent and airy texture compared to other appliances, not to mention it's more convenient and less messy. The build quality and engineering is great and it is kind of fun watching the blade descend and ascend as it mixes everything up. All the components fit together and lock into place nicely. It is also easy to clean as it makes little to no mess to begin with. The included booklet is full of great recipes and well laid out. The inclusion of three containers and lids is nice as you can have multiple flavors or treat types setting at once. Aside from my initial disappointment that this does not actually freeze the ice cream the unit does perform as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Texture
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    An awesome machine for Ice Cream!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Ninja product, and I have to say I am quite impressed. It comes with three empty pints that work with the machine, and a guidebook (since I didn’t know how ice cream is made). Set up is simple: Plug in the machine, load your frozen product into the machine, lock everything down and use the control panel to select what ever it is you froze. I love the milkshake function personally and it does well with texture and consistency. You can also add “mix ins” so almost any candies that would go well with Ice cream for that favorite ice cream treat from your favorite chain restaurant. Cleaning is easy since most of the components are dishwasher safe (I keep it all on the top rack). And it stores quite well on my kitchen counter and makes for an interesting conversation piece when asked about it. Now my only pain point is the noise. This thing is LOUD, so I don’t recommend trying to watch TV or listening to music while the machine is on. But it’s totally worth it when it’s done mixing and you have a cold ice cream treat to enjoy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    So sad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it would be ice cream was not as good as I thought it would be

    No, I would not recommend this to a friend