Customer Ratings & Reviews
- Model:
- TB401
- |
- SKU:
- 6553140
Customer reviews
Rating 4.8 out of 5 stars with 535 reviews
(535 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers regard the Detect Kitchen System Power Blender + Food Processor Pro highly for its overall performance and ease of use. Many appreciate its power and the innovative BlendSense Technology. While users find it effective at crushing ice and acknowledge the blade sharpness, a few note that it can be a little noisy and somewhat bulky for storage.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Strong motor, weak gears on food processor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works well. Best blender I've ever seen. The motor is powerful and loud. I've had it eight months. We use the To-Go cup the most. But the motor was strong enough to shear off the gears and gear housing of the food processor. There are pictures of this on the internet, so I'm not the only one. Ninja is in the process of sending me another one. I still really like this blender, but Ninja needs to update the design of the gears in their food processor unit.
I would recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re disappointed to hear about your experience with your TB401 Ninja Kitchen System, particularly the issue with the food processor gears. We will absolutely share your comments with the relevant teams for consideration on future products, and we hope you’ll give our products another try in the future.If you have any questions or need assistance, please call our support team at 1‑800‑365‑0135, Monday to Friday, 9 a.m. to 9 p.m. ET.
Best Regards,
Ninja kitchen




















