Customer Ratings & Reviews
- Model:
- OBX-NC501H
- |
- SKU:
- 10316841
Customer reviews
Rating 4.1 out of 5 stars with 10 reviews
(10 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ice cream maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas present for my wife. She loves it!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is awesome! Making your own ice cream is easy and it comes out amazing!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refurbished purchase saved money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No manual and one less container since this purchase was refurbished. Has worked well and I saved money. I feel better about eating healthier cold treats.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ninja Creami, 10/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I bought refurbished but no noticeable difference from a new product, it works great and we’re loving it so far!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing and I love using it. Price was good. I got a refurbished one.
I would recommend this to a friend Rated 4 out of 5 stars
Ninja or Samuri you choose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I got the brand new. Lack of instructions, guides, we struggling to make the ice cream now. I guess it could be better but could be worst. Crazy thing is ice cream in the stores doesn't even say ice cream anymore.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing works great easy to use kids love the ice cream
I would recommend this to a friend Rated 3 out of 5 stars
No recipe book
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine did not come with the instruction manual or the recipe book
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello Ruben,
Thank you for sharing your experience with us. We understand how inconvenient it must be to receive your machine without the instruction manual or recipe book. This isn’t the experience we want for our customers, and we’d like to help. You can find the instruction manual and an inspirational recipe guide on our website, under the Support section for your product model.
If you need further assistance, feel free to give us a call at 1-800-365-0135, and one of our product specialists will be happy to help. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.
Kind regards,
Ninja Kitchen NA
Rated 3 out of 5 stars
not worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stoped working within 2 months. neat idea, but too complicated to use enough to justify the cost.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Sheree, thank you for sharing your feedback with us. We’re really sorry to hear that your unit stopped working within just two months. That’s incredibly disappointing, and certainly not the experience we want for you. We also understand how frustrating it can feel when a product seems too complicated to use regularly, especially at its price point. We’d love the opportunity to look into what happened and help make this right. Please reach out to our customer service team at 1-800-365-0135, and we’ll be happy to assist with troubleshooting, warranty support, or the best next steps. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had issues since I bought it, mixing never works
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there,
Thank you for your feedback. We’re disappointed to hear that since purchasing your Creami Deluxe, mixing has never worked as expected. We understand how frustrating this must be, and we appreciate you taking the time to share this with us. This isn’t our usual standard, and we’d really like the opportunity to make this right. For further assistance, please contact our Ninja customer support team at 1‑800‑365‑0135, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and explore the options available to you.
Kind Regards,
Ninja Kitchen
