Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$1,299.00

Customer reviews

Rating 4.5 out of 5 stars with 154 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 154 reviews
  • Rated 5 out of 5 stars

    Impressive scooter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried twice testing for my sons birthday presente so far the very best!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Wow this thing is fun to ride!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Niu KQi 300X comes mostly pre-assembled. All you have to do is take it out of the box and attached the handlebars with 6 screws. After assembly connect it to the Niu app and update the firmware. The new firmware unlocks more riding mode customizations so you will want to do that before you take it on its first ride. Its all done via the app and its super quick to update. I was overall impressed with the build quality. Its very solid and feels good to stand on. I have no issues trusting this thing at higher speeds. Did I mention it looks really good too. Love the red accents on the black and grey. Need to stash your scooter in your car? No problem. The handlebars fold down and lock, making it more portable. Its still heavy but easier to move around when its smaller and you have something to grab onto. It basically comes with 4 riding modes. e-save, chill, standard, and wild. You can customize the way it rides in the app. It comes pre enabled with the beginner/battery-friendly e-save mode which has a limited top speed, perfect for first-time riders or letting the kids take a spin. After assembly I went in and unlocked full speed immediately. I found that Chill is the best mode for me. The throttle response on Standard and Wild are just way to torquey. In Chill mode you can give it full throttle and it will casually get up to speed making it way easier to take off and ride. I should note this thing is fast! It has no issues getting to its max speed of 23 mph in any of the 3 main modes. In fact if you change to Wild mode and keep in full speed, brace yourself because this thing is a personal missile. The combination of pneumatic tires and front suspension makes this the smoothest scooter ride I've ever experienced. This scooter feels like it glides over bumps and cracks, making even longer rides enjoyable. It's a night and day difference compared to solid tires with no suspension. The dual disc brakes combined with regenerative braking provide exceptional stopping power. You can even adjust the regen braking strength in the app, giving you more control of how quickly it stops when you let off the throttle. Makes you feel more confident when riding knowing it can stop on a dime. A lot better than most scooters Ive ridden. The display is easy to see in sunlight. It shows a few things like how fast your going and battery charge stats. Kind of wish it had more stats like which riding mode was enabled. Like their other escooters and ebikes it has the iconic ring headlight that Niu is known for. Its a bright round headlight that cuts through darkness, ensuring you see and are seen by others. The taillight automatically illuminates when you brake, further enhancing safety. But the real standout is the turn signals. While it takes some practice to activate them while riding (especially with the throttle engaged), they're a welcome feature. The Niu app acts as your central hub for everything. It lets you switch between riding modes, toggle the headlight on or off, activate the alarm, and view your riding stats, trip distance, battery status, and more. While the app offers a good range of features, the layout could be improved. Finding specific settings might require some initial digging. Overall, it gets the job done. Note that the scooter and app both come with metric enabled. You can change it to imperial in the app if you want to use mph. It has pretty descent range. More than what I need. Niu advertises a 37-mile range. In my experience, real-world range can vary depending on factors like rider weight, terrain, and riding mode. It's likely a lighter rider on flat roads might achieve closer to the 37-mile mark. For heavier riders or those tackling hills, expect a more conservative range. Pros: build quality front suspension 500W (1000W Max Power) motor max 23 mph speed dual brakes work really well bright head light/brake light folds up smooth ride easy to see display motion alarm customizable via app Cons: very torquey if not in chill mode app could use a better layout Overall I love the 300X. It has everything I look for in a electric scooter. It offers a perfect blend of power, comfort, safety, and customizations. Its thrill to ride!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brand keeps getting better

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior model improvements. I previously purchased the NIU KQi Pro. While a solid budget scooter, the 300X polished any rough edges. I also have the similar priced G2 Max and this feels crisper in the performance and very comfortable riding. I am a fan of the brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Banger of a scooter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    accelerates really fast. Great mileage in San Francisco!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 1 out of 5 stars

    Buyers Beware.

    |
    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many issues with both the scooter and the company that makes said scooter. First, getting spare parts for this scooter, and its sister scooter the 300P, is impossible. All of the parts are sold out, and upon contacting NIU directly they stated that they have no estimate for resupplying them. Second, the handlebars are nowhere near wide enough for the turn signals to be visible around your hands, especially if you're wearing gloves like you should be when riding anything. Third, the brake cables loosened on their own after less than three months after buying it, and I have to re-tighten them every month or so. One of the more important issues I have also recently discovered is the NIU app. Several times when I go to unlock the scooter using the app, it will fail to unlock after connecting via Bluetooth. I had to call NIU and have them unbind the scooter in each instance because they updated something and it broke other stuff. I have been stranded at work several times because it takes 16 hours for the support team to respond as they only operate out of China. The icing on the cake, too, is the fact that Geek Squad Protection was not available on this scooter when I bought it and it is now, so I can't even get warranty support on it. Get the Segway Max G3 instead of this one, at least the support for them is able to help in a timely manner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    300x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome scooter this thing rips awesome price awesome scooter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Daddy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performing shooter. Enjoy riding it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric scooter

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome brakes and maneuverability. Our 13 yr old daughter has an easy time using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamechanger

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These electric scooters are really awesome so fast and fun to ride

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get a helmet

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super fast and the acceleration goes hard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good commuter scooter. Bad tech support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good scooter overall. Firmware update messed up the settings so they now reset every time you connect to the scooter. NIU tech support has not been helpful. Keep telling me they haven't heard back from the programers. Once they do they'll let me know. That's going on over a month now with that all waiting response each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent ride for work if you live close. very convenient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good little scooter kinda expensive. Definitely wish it was a bit faster as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fun!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, super fun and easy to ride! You must get one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazimg speed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a while sikce i got this scooter and it has been nothikg but amazing .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Low mileage

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is not 37 miles. My maximum was 8 miles!!! I expected at least 15 - half of the total mileage. But 8? Its a joke. Everything else is good

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent scooter with decent range and speed. Good quality.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The throttle was very unusual and was hard to handle. You can eventually get used to it but wasn’t what I was looking for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Scooter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to assemble, and operate. Good speed and power.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scooter

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this scooter from BB on sale and its been amazing

    I would recommend this to a friend
Sponsored