Customer Ratings & Reviews

Good scooter overall. Firmware update messed up the settings so they now reset every time you connect to the scooter. NIU tech support has not been helpful. Keep telling me they haven't heard back from the programers. Once they do they'll let me know. That's going on over a month now with that all waiting response each time.

Its been a while sikce i got this scooter and it has been nothikg but amazing .

Great purchase I got nothing to complain!!!!!!!!!!

Pretty good little scooter kinda expensive. Definitely wish it was a bit faster as well

I LOVE THIS KICK SCOOTER, THE COLOR AND THE STYLE

Excellent scooter with decent range and speed. Good quality.

Easy to assemble, and operate. Good speed and power.

Scooter was very nice but not a fan of the throttle

Got this scooter from BB on sale and its been amazing

Not a good unit for beginners or advanced. Very jerky and erratic behavior

So this is our second electric scooter, and this one is a BIG upgrade from the previous one. Let's start with unpacking and setup. I HIGHLY recommend you have a 2nd person help unpack and setup. I did this as one person, and it was just a pain. There is some weight to the scooter, and the packing material is not minor. So things can go a lot smoother if you have a 2nd person. Setup. Okay, after getting all the protective wrap off (becarefull not to scratch). Setting up the handle bar, may take a few minutes... 6 tiny screws. And you have to lineup the handle bar. They give you the proper Allen wrench, and the screws. Really simple and easy (don't forget to connect the wire before dropping the bar in place. Next the charger.. BIG charging block. Make sure you have the space for the block, and that you can reach an outlet, and the scooter out of the way. I don't really care for the fact that it is up front in the kick plate, little awkward. I also don't like that it isn't a USB or some sort of more common connector. You could easily use a USB-C on a newer high Amp charging block, to be more universal (and so you can replace the adapter easy if lost). but not the end of the world, just something to make note off. So let's get to the scooter a bit more... This is ROAD ready, with bright lights, break lights, turn signals... So you CAN go on the road, if your municipality allows it. Be Safe, wear a helmet and know the rules of the road if you do. Once you look at the scooter, you see the HIGH end breaks that are on this thing. They are not tiny, and there is a reason for it. out of the gate, the scooter is limited in its speed, about 10mph. Get used to the weight and handling of this scooter, before you go put it in sport mode. When you put it in sport mode, you are going to be able to move 25mph or more, depending not he size of the rider.. .at that speed, you can QUICKLY get hurt, if you are not safe and know what you are doing with he physics of this heavy scooter. Practice a lot on the slower speeds, and increase. But once you do... SOO much fun. We have yet been able to kill the battery, as we just can't take it too far yet.. most it has gone in one session is about 10 mi (back and forth). And the battery isn't even 50% discharged after that. This scooter, is going to college in the fall... It is a bit heavy, so make sure the rider knows how to fold and carry safely. So now lets get to where there are something that NEED to be fixed. And that is with the companion app. So default, it is in KM. It will take you a while to find where to change the Scooter AND the app to show it all in MPH (the APP display, is hidden deep in the User settings, not the scooter). That was SOO frustrating for the first 2-3 days. next, it has a great map to show you where you are, and where the scooter is.... BUT ONLY works if the scooter is in bluetooth range. Looking at the app, I was really thinking the scooter had beacon, like and AirTag, so we could keep track of it. No. I do like that I an LOCK the scooter ,from the app. Not sure if I trust that entirely to keep it from being stolen, will be investing in a good lock for it before it is off to College this summer. Last thing.. the "bell" cool addition, but it took a few tries to figure out how to work it properly. I like the analog of it.. .but also would have liked to see a digital/electric horn/bell as well.

This is a nice scooter, this machine has lights, signals like a car. I can see my son down the street coming home at night. He loves her scooter.

The sell them was outstanding group of individuals and looking forward to working with them on my future projects

My favorite toy I can’t wait for the weather to clear up so I can ride this thing everyday!

The scooter is very nice aesthetically and very practical, but battery performance and engine strength are not enough on some occasions

This thing can scoot and have plenty of torque off the start. I am a larger man and this scooter is big enough for me. The only thing is, I wish it would go faster

Great so far! Purchased as upgrade for my daughter and she loves it

They said 37 mi but it didn't work till 15 mi with full charge.

This does great, everywhere we have been. We went up some hills too.

Perfect gift for my daughter and wife they both love them