Customer Ratings & Reviews

I received a scooter with a problem but because supposedly they dont sell them anymore i couldnt replace all i could do is upgrade and pay more . So unfortunately i got insurance for no reason . But the scooter is great and fast

Bought this as a Father’s Day gift! He loves this and takes it for a spin daily! He proclaimed it was one of the Best Father’s Day gift!

Bought this for my granddaughter. She is very happy with it.

So far so good, no complaints. Fairly heavy, but nice acceleration and the app works fine.

So far so good. Good speed and soild build. One draw back is the handlebars don't fold up. This makes it difficult to fit in smaller spaces.

This scooter is really good fast gets you to were you want to go battery lasts a long time I have such a good time alone using this product I really recommend buying

My grands just love their new scooter. Very, very nice ride.

I love my scooter. I actually purchased 2. One for me and one for my daughter. They are very durable. The speed is awesome and the battery last long.

Love this scooter. I use it to drive around nyc and it drives perfectly. Long lasting battery and can take 2 people. Very sturdy and very fast. I am very happy with this purchase

It rides like butter. Like how it has different riding modes. The light in the front really stand out. A good upgrade from the previous scooter I had!

Take for going to job my nephew and he say is fast and battery is so long for all day

Ive looked and researched so many electric scooters out there & nothing has impressed me but this so far. It took me 5 mins to tell myself “this is the one” i ordered it. Got it in 2 days & my mind is just blown. Everything about this scooter is just A+ quality. I love it!! You should all look into this. I promise you, you’ll love it! You’ll thank me later!

The scooter is smooth and so easy to ride. Although it’s kinda heavy but it’s handy. Im happy I choosed NIU!

I bought this scooter with pure excitement and trust. it came on time, but it wasn’t the product i purchased. It was a cheaper, older, and overall less version of the NIU - KQi3 Pro i ordered. First thing i noticed was it came in white, which is not what i ordered or even the app or website had. Then i was shocked to see the name of it, only being KQi. i immediately got into contact with the customer support which made the experience worse. The call bot wasn't able to process what's going, and kept looping over the same words. After a long wait from asking to connect with an agent, someone finally connected, but oh wow its only text. Communication is horrible between this company and its customers. The agent asked me to commute to a best buy store and return the item, he also said there is a 15% restock fee if the box was opened. I havent opened the box, but what if i did without knowing as this is a trusted store? overall, this is is extremely unpleasant, and i wish for best buy to improve. What i just is pure feedback and unsatisfaction from this company.

I love the quality, the reliability and the overall quality of this product. It’s an easy ride and smooth. My wife and I are really enjoying this on our evening rides.

Bought this scooter for my hubby and he absolutely loves it! Very easy to use and rides super smooth!

Love it best scooter i ever brought will definitely buy another one day

This is perfect for my college student. She loves it and she gets around campus at Texas A&M quickly. It goes fast enough but not too fast. She did have a little wreck but only got a couple of burses. It is a tough scooter. It has been roughed up and is still going.

super comfortable, easy to use, a little heavy but overall very good, I am delighted, I can do many laps

love it, want another one. Fun, fun. 3 speeds, the scooter moves