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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 531 reviews

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83%
would recommend
to a friend

Customers are saying

Customers have good things to say about the price, camera, build quality, battery life, and ease of use of the 6.1 with 32GB Memory Cell Phone. They appreciate that it is easy to use and that the camera takes nice pictures. The phone is also well-built and has a surprisingly good battery life. However, some customers have concerns about the phone's storage capacity, occasional freezing, limited RAM, speaker issues, and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 531 reviews
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice cell phone great camera i Would recommend this cell

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      That's awesome! Thanks for the 5 stars and recommendation. NokiaMobileprofile1

  • Rated 1 out of 5 stars

    Phone can't stand humidity and service is the wors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone lasted a month. It was fine, the specs aren't that impressive and the price seemed ok. After about a month some pixels began to discolor. I sent it in to the Nokia repair center for a warranty repair and Nokia told me the phone was out of warranty due to liquid damage. The phone was never wet, but Nokia says it is probably due to humidity... I live in the Midwest, it's humid, this has never happened. In addition to having dull pixels and being out of warranty, the phone was returned with an inoperable touchscreen and more damage to the screen, it looks like in taking off the screen the repair tech cracked portions of the screen. When I contacted Nokia they seem utterly perplexed by the notion of customer service. I have explained the situation several times and no resolution has occurred. I have repeatedly asked straight forward questions such as "can you confirm that the phone was tested before and after it was serviced? Because the phone I sent in was operable with an annoying screen, the one I received back has significantly more and severe issues". Nokia has refused to clarify this issue with their repair center and has repeatedly stated that Nokia support and Nokia repair cannot communicate. Nokia keeps recommending I ask a third party to confirm that their technicians broke the phone. I was initially excited to try Nokia again, this phone is an embarrassment, and the service is much worse.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Freezes way too often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone looks great, has a great battery and is a good price. Unfortunately there is something up with the phone running of the OS. The phone freezes all the time, randomly shuts off for 5-10 mins for no reason. Upon further research it seems this phone has several issues that Nokia doesn't seem on planning to address. It's pretty frustrating to have a phone that is pretty much stop and go on a daily basis

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Rebirth of Nokia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not disappoint. Camera is way better at 16MP. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unlocked phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this phone has exceeded my expectations. It's easy to use and works well with my network.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice phone for the price. I am able to use 2 SIM cards. Battery lasts really long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cell phone and very easy to use. Lots of festures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Budget Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone at a decent price. Glad to have Nokia back in the market. Phone is pretty decent and is a great way to go if you no longer want to be on a plan.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Becks!! Nothing makes us happier than being back in the market with users like you :) NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this budget friendly phone for my 12 year old son. He loves.it I think camera is great

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for may daugther. Great Phone. All the features needed and very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh, getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is gradually getting better. It was buggy at first, but the clean Android system is pretty good. Get a case though, the aluminum body is easy to damage.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great midrange phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stock Android with guaranteed updates. Batter lasts about a day Audio is a satisfactory

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nokia - 6.1 with 32GB Memory Cell Phone (Unlocked)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy to give best deal on nokia 6.1 with 32GB Memory Cell Phone (Unlocked)

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smartphone is much better than I thought! Very fast, great photos, cool visual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy With This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this phone. While it isn't a flagship, it is great for everyday use. I have not had any issues so far. The fit and finish is very good and looks like it costs much more than it actually does. I have not noticed any lag or stalling and have been impressed with the way it performs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the applications for this phone. The good and bad about the security systems is: I like using the fingerprint function for security, but it can get in your way if in the middle of something. The camera is great, and the charging time is super fast. I am not a fan of the tray to put the memory card and sim card in, it is a bit flimsy. Other then that it is a great phone.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Mark!! NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with great features, Love the Camera and the weight of the phone!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent product and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good performing phone, quality construction, good features. Occasional glitch during operation, but nothing critical, nor is anything perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy transition, Camera only ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I thought from the write up that the camera would be better than my four year old phone. It was not. Still a good solid phone, but I really miss my old phones camera

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for sharing, Kitkat.
      We recommend checking in with Nokia Mobile Care to see if they can offer tips on how to get the most out of your camera. You can connect with them via the My Phone app on your device, 24/7.
      Hope this helps! NokiaMobileprofile1

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great budget phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works surprisingly fast for the price. Stock android makes it ever better.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you! We're so glad that you appreciate the device's performance and affordability. It's what we were going for ;) NokiaMobileprofile1

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