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Customer Ratings & Reviews

Model:
TA-1178 CHARCOAL
SKU:
6370418
Your price for this item is $175.99
Clearance
The regular price is $349.99

Customer reviews

Rating 4 out of 5 stars with 224 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 224 reviews
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Good bang for the buck! Great cam.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera lens and been a good consistent phone. An inexpensive $9.00 plastic case from Amazon has protected it after falls to the ground many times...gotta have a case protector for sure. Adding a micro SD card of 256GB gives this phone plenty of pasture for info storage as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best purchases

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speedy phone, awesome sound quality, graphic quality is just as good or better than my Sony, Blu, Samsung phone I previously had. And even better its got all the space in the world to download apps and music without a skip.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Drago,
      Thanks so much for your review! Nothing makes us happier than knowing our customers are happy with their purchase. Welcome to the Nokia family :) NokiaMobileprofile1

  • Pros mentioned:
    Battery, Camera

    Rated 3 out of 5 stars

    Nice but has a few quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is very nice. The camera is amazing and the battery lasts very long. Somethings are a bit wierd. For example you can't turn off the screen when you have headphones plugged in and when you plug in headphones the volume will mute.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Husky! Thank you for your review. We highly recommend connecting with Nokia Mobile Care for 24/7 assistance with the issues you mention. https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Great phone, great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic phone, especially for the money. I'm sure I'm missing out on a bunch of amazing features by not spending $1000 on a "nicer" phone, but, this one has plenty of storage and processing power for my everyday needs.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you for your review, LeeB! NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    This is a great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone. The 48mp camera with Zeiss optics is spectacular! The phone is quick and responsive. I have had a few issues with the fingerprint sensor but it is resolved by restarting the phone. It's a bit annoying but not enough to take a star⭐ away

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thank you! NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Nice phone, for the price.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is good but it freezes sometimes and you need to restart. Besides that, it's good for the price. Sleek and catchy design, awesome camera. Oh, get a case because phone is slippery, could be dropped easily.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review, Abbey. We recommend contacting Nokia Mobile Care for assistance with that freezing issue https://www.nokia.com/phones/en_us/support/ Our team is available 24/7! NokiaMobileprofile1

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Great alternative to $1000 phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone over delivers on quality and camera at this price. I can’t believe you can get a phone like this for less than $800

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      What a great review! We're so glad you're enjoying your Nokia 7.2.
      Thanks for the 5 stars! NokiaMobileprofile1

  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Awesome value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone. Beautiful color. Just the right size. Lots of memory for apps. Easy to use. More up to date than my old phone. Takes great pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great camera love Android One but sometimes sluggi

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera quality and the fact the phone runs on Android one. There's no pre installed bloatware. Occasionally the phone can be sluggish but it's only momentarily and does not happen often maybe once every other week.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great mid level phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not the fastest CPU but no major delays either. Camera is really great. Best part is the android One platform and 3 years of updates.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Chris! We're so happy that you're happy! We hope you enjoy that camera and take some great shots. NokiaMobileprofile1

  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Solid phone for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera front and rear. Android one phone so garranteed updates for three yrs. Stock Android operating system which I like. Good screen not the highest resolution but suits me fine. The only issue I've had is the proximity sensor acts up once in awhile. So the screen stays on while on a call. This seems to be fixed with the last major update.

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review, Rich. We appreciate your time and feedback! NokiaMobileprofile1

  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty inexperienced with cell phones and how they work but found the Nokia 7.2 easy to use. Recommend this phone for anyone who likes taking pictures!

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks, Engenue! NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value and quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using Android without much modifications like Samsung and other brands use. I have been a Nexus and Moto user since the day the Nexus 4 came out. The price point of the Nokia 7.2 is ideal and the reviews for the quality have upped the value for me. A day in, and I love it. My open box deal makes it even sweeter. I will admit that I'm on my second open box device because the first one Best Buy shipped me was not properly inspected by their staff and was not properly unlocked by the previous owner, therefore being off no more value than a brick to me.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Wouldn't connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was a great phone especially the pricing. Bought this for my wife's xmas present. Her phone was not holding charge and need a more dependable phone. She travels 4 days a week and was very important to have it connect thru bluetooth. I worked with nokia tech. for days on options to try to get it connected. Very surprised this Nokia phone wouldn't be able to connect to every car/bluetooth made! If it would have connected we'd still have it.

    No, I would not recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your feedback! We're sure Nokia Mobile Care can assist you with the car/bluetooth. Please contact them for 24/7 support https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Pros mentioned:
    Price, Storage

    Rated 5 out of 5 stars

    Smart phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a powerful storage space mobile phone, but also a mobile phone suitable for you, the price is not too expensive, it is worth having

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Thanks for your review, Jerry! NokiaMobileprofile1

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good after using it two weeks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this phone for two weeks and it has been working well. I bought it on sale so I am very happy with the phone for the amount I paid.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Great colors

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone gets very hot while charging. Keep away from small children. Phones charges slow and charge does not last long. Very good camera and fast

    I would recommend this to a friend
    • Brand response from Nokia Mobile team
      Posted .

      Hi Carol,
      We appreciate your feedback! Please connect with Nokia Mobile Care for assistance with the heating issue https://www.nokia.com/phones/en_us/support/ NokiaMobileprofile1

  • Pros mentioned:
    Camera, Price

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen and rear 48mp camera, good price, excellent phone I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Phone but Keep a Charger Near You

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Given the price point ($350) and the basic daily use for the last two years I’ve had this phone, it’s not that bad. The screen is very responsive which is good but it sometimes glitches out during phone calls depending on how you hold it. Sound and camera are good, but battery drains quickly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Unlocked, lots of storage

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, but suggest purchasing a good case that covers the screen. Lots of storage and charges fast.

    I would recommend this to a friend